• Responsible for field service work performed on HPS products on-site. • Communicates requirements to Production, Testing, Engineering and Quality Assurance. • Assists with elimination of similar issues in the future. • Assists customers with troubleshooting. • Coordinates/performs various tests on units requiring repairs or modifications. • Available for emergency situations and eligible for international travel. • Determining material needs and ensuring they are produced and shipped to site. • Verify that kits are complete, tested and functioning correctly. • Preparing site work instructions for HPS personnel. • Generating Field Service Reports and cost summaries for each trip. • Analyzing field service data for trends and initiating necessary corrective actions.

• Responsible for carrying out installation and service maintenance. • Installation, service and maintenance of vehicle CCTV, blind spot detection systems, vehicle safety systems, fleet tracking and telematics solutions into various types of commercial and light duty vehicles. • Develop a deep understanding of our products and how they add value to our customers' businesses.

Job Description: Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip always has the right crispiness level? Or, how your game controller will survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron’s YouTube Channel to see our customer’s applications or watch our Culture video at https://www.youtube.com/watch?v=1IC97HOKN-Y. Check out Facebook Watch at https://fb.watch/a8ILPde4GP/ for additional videos. Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development. What You Will Do: We have an opportunity for a highly motivated person whose work will reflect Instron’s commitment to customer satisfaction. Working from home, out of the Carlsbad , CA area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron’s products. You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device and the assurance that you have the support of well-established service operation. You will have regional responsibility from the Los Angeles area to San Diego area. Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel. Qualifications What We Are Looking For: Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro–mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC’s including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills. - Prior field service experience strongly preferred - Automation systems experience is a plus - Experience performing preventative or corrective maintenance on servo hydraulic systems preferred - Experience with materials testing preferred, but not required - Experience delivering hands on and classroom training on topics technical in nature preferred Compensation Information: This position has a starting salary range of $40.00 to $45.00 per hour, which will include a cost of living adjustment. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION: The Trackster is responsible for being the New Balance face of brand with their local community and their local specialty retail account base. Our team member will be able to successfully execute product training, educational, promotional, and merchandising tasks for footwear, apparel, and accessories at running specialty and/or sporting goods accounts. This role is responsible for building strong business relationships with store owners, managers, and retail sales associates to drive sell through on NB products. The Trackster is an integral part of growing brand awareness and stimulating end-consumers to try the products in their local communities. The role acts as a brand ambassador for New Balance with their local run clubs, fitness ambassadors and other athletic minded individuals and will be tasked with setting up try on events and other community activations. The Trackster team is fully equipped to make an impact through championing the brand in their local communities as well as through in person account visits and national trainings with a focused approach and direction. MAJOR ACCOUNTABILITIES: - Align with national strategy and brand goal directives from leadership. - Act as brand ambassadors connecting with athletes and fitness enthusiasts in the local community to host events and conduct product demos. - Develop and maintain productive, effective, and professional relationships with retail store sales staff and management. - Educate and train staff members on current New Balance footwear and apparel offerings at the doors on your account list (product education clinics, sales floor hours). - Work nationally sponsored events such as New York Marathon, The Brooklyn Half Marathon and New Balance Indoor and Outdoor Nationals. - Stay current on industry trends, products, and communications. REQUIREMENTS FOR SUCCESS: - Two to three years of retail or sales experience required and athletic participation a plus. - Prefer run specialty or sporting goods retail experience. Highly connected to the running channel; previous participation in races and expos is desired. - Excellent communication & presentation skills are required. - Frequent travel and working on weekends. - Must be able to lift and carry sample bags or promotional event displays weighing up to 30 pounds. - Valid driver’s license and an acceptable (as defined by NBAS auto insurance policy) driving record are required. This is a remote position based in Michigan. Remote Office - (NB) MI Only Pay Range: $52,200.00 - $66,900.00 - $81,600.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Flexible Work Schedule For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.