Job Closed

This listing is no longer active.

Wiz logo
Wiz

Secure everything you build and run in the cloud

Manager, Technical Account Management – Central/Southeast

Location

United States

Posted

117 days ago

Salary

$188.8K - $209.6K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishDockerKubernetes

Job Description

Manager, Technical Account Management – Central/Southeast

Wiz

• Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in your region. • Collaborate with Operations, Sales, Renewals, and Marketing teams on strategic account plans to help drive customer retention and growth. • Program management account escalations to ensure timeline and well-coordinated resolution. • Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...) • Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally. • Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. • Advocate for customer needs across various departments (product management, support, etc.). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.

Job Requirements

  • 7+ years of experience as a TAM, Solutions Engineer, or a related customer-facing technical role.
  • 3+ years of experience managing technical customer-facing teams.
  • Practical understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
  • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
  • Proven track record of mentoring and managing high-performing technical teams.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

Benefits

  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Related Job Pages

More Account Manager Jobs

OtherRemoteTeam 2-10

We are seeking motivated individuals to join our team as Entry Level Travel Advisors (Remote). In this role, you will assist clients with planning vacations and coordinating travel arrangements including flights, hotels, resorts, cruises, and vacation packages. This Remote Travel Advisor opportunity is ideal for individuals who enjoy helping others, staying organized, and creating memorable travel experiences. Remote Travel Advisors support clients throughout the travel planning process while working independently from home using online booking systems and digital tools. Key Responsibilities • Assist clients with planning vacations and travel experiences • Research and book flights, hotels, cruises, and vacation packages • Coordinate travel arrangements based on client preferences and budgets • Provide destination information and travel recommendations • Communicate with clients regarding reservations and travel details • Issue travel confirmations, itineraries, and documentation • Work with travel suppliers and vendors to secure travel services • Respond to client questions and assist with travel-related concerns • Maintain accurate records of bookings and client information • Stay up to date on travel trends, supplier offerings, and destination updates Qualifications • Strong communication and customer service skills • Excellent organizational and time management abilities • Ability to manage multiple tasks while maintaining attention to detail • Comfortable using online systems and digital tools • Self-motivated and able to work independently in a remote environment • Interest in travel and helping others plan great experiences Previous travel industry experience is helpful but not required. Training and support are available for individuals new to the industry. Work Environment • Fully Remote (Work From Home) position • Flexible schedule Training and ongoing support are provided to help you succeed.

United States
$30K - $65K / year
Job Closed
Mimecast logo

Senior Channel Account Manager

Mimecast

The connected Human Risk Management platform

Account Manager117 days ago
OtherRemoteTeam 1,001-5,000H1B Sponsor

• Define and execute the CDW national strategy • Guide and align the extended Channel team • Build and manage a joint business plan with CDW • Maintain strong executive-level relationships across CDW • Drive CDW partner-generated pipeline and revenue growth • Deliver partner enablement strategies and programs • Collaborate with Alliance partners • Work across internal teams to generate opportunities • Monitor CDW channel performance and provide insights

Illinois
$200K - $300K / year
Job Closed
Ravago Americas logo

Account Manager, Film - M. Holland

Ravago Americas

This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.

Account Manager117 days ago
OtherRemoteTeam 10,001

Purpose Primary responsibility for the Account Manager Film Segment role is to sell plastic resins, support existing accounts and continuously expand the customer base. The role is home office based in the Pacific Northwest states, preferably Seattle, Washington. The successful candidate will bring expertise selling resin to Film converters in the PNW and Western Canadian geography. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. - Essential Functions - Achieve profitable revenue growth, including robust new business development. - Achieve stated gross margin targets as a percentage of sales. - Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills - Prospecting & new account calls, development of a robust target funnel, - Establish, track and close new business targets consistent with long-term growth objectives. - Develop, execute and manage sales plans, sales budgets, and expense budgets. - Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements. - Create and maintain CRM data and sales statistics as required. - Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met. - Proven ability to interact effectively at all levels of the customer and with all of the customers functional groups. - All other duties as assigned Supervisory Responsibilities - Not Applicable Competencies; Knowledge, Skills, Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture. - Complex thinking skills in translating customer needs into solutions - Technical aptitude and problem-solving skills - Professional presence, including excellent verbal and written communication and presentation skills - Broad knowledge of solutions, materials and processing - Self-motivated and able to work autonomously on a day-to-day basis - Good interpersonal and communication skills - Strong organizational skills required - Strong computer skills, proficiency with MS Word & Excel and Outlook - 5 years related experience preferred selling Film resins in the region - Consistently demonstrates knowledge of, and develops opportunities, across the entire line card Minimum Qualifications/ Education / Experience / Certifications - Education: - Bachelor’s degree required - Equivalent experience considered in lieu of degree. - Experience: - Minimum of 3 years of exposure in B2B, face to face sales, preferably in industrial or commodity sales - Licenses / Certifications: - Valid driver’s license – required - Language: - Proficiency in English required Work Environment / Conditions The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore - Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office. - This position is a remote work-from-home role Physical Requirements / Demands The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. - While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis. - Push, pull, and lift to 40lbs on a weekly basis. - While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time. - Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling). Competitive Compensation Plans Annual Base Salary: - $90,000 - $135,000 per year (DOE) + Bonus Benefits: - Health, Dental, Vision Insurance - Life Insurance - Paid Short-Term and Long-Term Disability Insurance - Paid Time Off (PTO) - 401(k) Matching Program - Paid Parental Leave - Pet Insurance - Tuition Reimbursement - Wellness Perks - And More Acknowledgement: This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization. My signature below confirms my acknowledgment that I have read and understand this job description and understand that the company reserves the right to amend this job description, and/or terms and conditions of employment at any time with or without notice. NOTICE TO APPLICANTS: Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.

United States
$90K - $135K / year
First Citizens Bank logo

Account Manager - Purchasing Card

First Citizens Bank

First Citizens Bank offers a full line of financial services and focuses on individuals, as well as small to medium-sized businesses. As an employer, the compan

Account Manager117 days ago

Overview This is a remote role that will only be hired in the following location(s): North Carolina, South Carolina, Arizona, Pennsylvania, and Texas. The Account Manager - Purchasing Card is responsible for monitoring credit utilization and working directly with clients to increase annual spend on their First Citizens Purchasing Card. Utilizes various tools to create action plans that transition client payables over to the Purchasing Card. Increases spend, and subsequently interchange income, through multiple client relationships simultaneously to maximize profitability for the Bank's Purchasing Card program. Provides ongoing relationship management for purchasing card clients and other duties as needed. Responsibilities - Sales - Monitors credit utilization in client accounts and identifies sales opportunities. Aids management in the support of new sales. Collaborates with wider business unit on overall support efforts to achieve department profitability goals. - Client Service - Assists in managing complex service issues and client setups. Answers inquiries, resolves issues, and performs other operational tasks as needed. - Business Support - Maintains a strong knowledge of purchasing card products, vendors, processing systems, and related topics in order to provide expert recommendations to clients. Facilitates the identification and on-boarding of vendors as selected by clients. May assist with special projects. Qualifications Bachelor's Degree and 6 years of experience in Treasury Management Purchasing Card Account Development and Financial Services OR High School Diploma or GED and 10 years of experience in Treasury Management Purchasing Card Account Development and Financial Services Preferred Qualifications: - Experience in Purchase Cards - Knowledge of credit card products and 3rd party card processing systems such as First Data, Familiar with Accounts Payable systems and software - Proven track record growing client Purchasing Card spend - Strong communication skills, both written and oral - Experience with industry benchmarking tools i.e. Visa, McKinsey, Institute of Commercial Payments Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

United States
Job Closed