Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Job Summary PatientPoint is seeking a seasoned Social Media Manager to serve as the company’s senior digital communications expert. Reporting directly to the VP of Corporate Communications, this leader will design and direct social media strategies that elevate PatientPoint’s reputation, amplify executive and brand visibility, and drive measurable business outcomes. The ideal candidate is a trusted advisor with the confidence and expertise to counsel executives, teams, and cross-functional partners, while independently managing high-visibility initiatives across multiple platforms. This role requires exceptional judgment, strong communication skills, and the ability to influence stakeholders at every level of the organization. What You'll Do: - Executive & Organizational Counsel: Advise and counsel leaders, teams, and the broader organization on how to strategically leverage social media to strengthen corporate reputation, expand executive visibility, and advance PatientPoint’s leadership in healthcare. - Enterprise Social Strategy: Execute a comprehensive social media vision that positions PatientPoint as an innovative category leader across LinkedIn, Facebook, Instagram and emerging platforms. - Content Leadership: Create compelling, high-impact content that tells the PatientPoint story, showcases innovation, and engages audiences including healthcare professionals, industry partners, patients, and prospective talent. - Thought Leadership Amplification: Design and execute executive visibility strategies, including social platform presence for PatientPoint leaders, to elevate corporate reputation and thought leadership. - Governance & Standards: Establish and enforce best practices, playbooks, and guidelines that ensure all social media activity—enterprise and team-led—aligns with corporate strategy and maintains brand integrity. - Campaign Direction: Lead high-profile social media campaigns supporting product launches, thought leadership, industry events, and employer brand initiatives, ensuring alignment to business objectives. - Analytics & Insights: Define KPIs, track performance, and deliver data-driven insights and recommendations to optimize strategy and demonstrate impact. - Community Leadership: Build and nurture an engaged social media community by fostering authentic dialogue, managing PatientPoint’s online reputation, and proactively addressing risks. - Cross-Functional Integration: Partner with Corporate Communications, Marketing, Talent Acquisition, and other business units to ensure a unified, enterprise-wide approach to external communications. - Agency/Partner Management: Oversee external partners and vendors, ensuring deliverables meet enterprise needs and reflect best-in-class execution. - Trend Leadership: Monitor industry and platform trends, identifying opportunities to innovate and advising leadership on emerging digital strategies. What We Need: - 5-7+ years of progressive experience in social media strategy, digital marketing, or corporate communications, ideally with healthcare, B2B, or highly regulated industries. - Proven ability to independently design and deliver enterprise-level social media strategies aligned with corporate goals. - Demonstrated success advising and influencing senior executives, cross-functional teams, and business leaders. - Strong writing and content creation expertise, with the ability to craft compelling brand and leadership narratives across platforms. - Advanced knowledge of analytics tools and methodologies to measure impact, generate insights, and refine strategy. - Experience developing governance frameworks and managing high-stakes corporate and executive profiles. - Excellent organizational and project management skills; ability to manage multiple complex initiatives in a fast-paced environment. - Bachelor’s degree in Communications, Marketing, Public Relations, or a related field. About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. Latest News & Innovations: - Named A Best Place to Work! Read More - Mike Walsh, COO answers "What Makes a Great Leader". Read More - Recognized on Vault’s Top Internship List. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

Role Description - Live Marketing in einem der weltweit größten Contentökosysteme – der Formel 1 - Social Content (Video und Foto) - Fokus auf Editing von Video Content - Posting Formate konzipieren, Skripte & Shootinglists entwickeln - Trend Scouting auf TikTok, Instagram usw. - Aus- und Weiterbildung im Bereich Content Creation - Enge Zusammenarbeit mit allen Disziplinen der Creative Unit Qualifications - Kreativität, Neugierde & Drive - Muttersprache Deutsch und verhandlungssicheres Englisch - Creator:in Mentalität d.h. experimentierfreudig sein und Spaß an Editing - Erfahrung im Bereich Content Creation, Social Redaktion, Video Editing - Bevorzugt erste Erfahrungen in einer Agentur - Sicherer Umgang mit der Creative Cloud (Fokus auf Premiere Pro) und erste Erfahrungen mit Figma - Starke Affinität für Social Media & Kultur - Gerne Erfahrung mit eigenem aktivem TikTok und/oder Instagram Account Benefits - Komplett flexible Remote-Arbeitsregelung und Arbeitszeiten – angepasst an die Kunden Needs - Kein Überstunden-Wahnsinn (30+x Urlaubstageregelung) und faire Bezahlung über dem Branchendurchschnitt - Intensive individuelle Förderung (1on1s, Entwicklungspläne, Fortbildungsbudget, etc.) - Regelmäßige Teamevents (Sommerfest, Slash Wiesn, Weihnachtsfeier, etc.) - Subventionierte Fitnessstudio Mitgliedschaft im Body & Soul - Design-Office im Werksviertel mit Dachterrasse und grasenden Schafen - Viel Raum, um Verantwortung zu übernehmen, ohne starre Strukturen und Hierarchien - Interdisziplinäres und internationales Team mit vielen smarten, kreativen Köpfen - Eine ehrliche, faire und entspannte Kultur, in der jede:r die persönliche Entwicklung vorantreiben kann Contact Information Julia Büchler jbue@slash.digital

Role Description UNHCR, the UN Refugee Agency, is offering a full-time internship with the Creative Services Section/Social Media Unit of the Global Communications Service under the Division of External Relations at UNHCR HQ based in Madrid. We are looking for a dynamic person who is an excellent communicator and has a good understanding of the UN system and humanitarian issues, and/or external relations. The intern will work as part of the global Social Media Team and report to the Social Media Officer based in Geneva. They will support the team with: - Daily content coordination - Scheduling - Copy writing - Content production - Community management - Analytics The ideal candidate will have experience in managing social media accounts for an organization, organizational skills, writing and creative skills to support social content production. Key responsibilities will include: - Assist the Social Media Team with daily social media outreach and engagement - Compile, draft and edit social media content, often under tight deadlines - Assist in developing simple visual products for social media platforms - Assist in the production of social videos - Assist with social media planning and scheduling using tools like Trello, Sendible and native social platform publishing tools - Assist in the daily monitoring and analyze statistics related to social media content - Assist with community management of social media accounts - Prepare internal summaries and reports and support external presentations - Proactively contribute suggestions and ideas that will add value to UNHCR’s use of social media - Support social media content for international days and other key projects, particularly World Refugee Day and the FIFA World Cup - Effectively manage time and priorities to meet all of the above responsibilities - Assist on Social Media Team projects as needed Qualifications - Be a recent graduate or current student in a graduate/undergraduate school programme from a university or higher education facility accredited by UNESCO - Have completed at least two years of undergraduate studies in a field relevant to, or of interest to, the work of the organization - Not have immediate relatives (father, mother, brother, or sister) working for UNHCR as a staff member on any contract type or as an affiliate at the time of application Requirements - Good understanding of social media platforms and the overall landscape of social media - Experience writing for social media audiences and using social media for an organization, club or university - Demonstrated commitment or strong interest in international relations, refugee issues and humanitarian response - Superior command of the English language with excellent written and oral communication skills - Good “social media instincts” of what online audiences respond positively to - Proficiency in social media tools Benefits - The Sponsoring Institution shall provide non-reimbursable financial support in the form of a stipend/scholarship/allowance/etc. for the period of internship with UNHCR - Travel expenses to and from the internship location shall be the responsibility of the respective sponsoring institution - UNHCR is not responsible for any remuneration for the intern during the internship period

• Build and run the full social growth strategy with AI-powered trend analysis, content systems, and real-time optimization • Execute high-velocity growth hacker tactics daily • Turn every piece of content into acquisition using AI for ideation, production, scheduling, distribution, and analytics • Track and hit clear KPIs: follower growth, engagement rate, and trader conversion • Develop and test multiple content formats across platforms (short-form video, threads, memes, charts, educational content, etc.) • Identify repeatable viral content formats and scale them • Propose, build, launch, measure, and iterate initiatives with heavy AI and automation