• Designs, builds, manages, and operates the infrastructure and configuration of the platform • Leads a team in engineering practices around test driven and continuous delivery of infrastructure. • Develops comprehensive monitoring solutions using tools like Datadog, New Relic, Azure Monitor, and others. • Identifies and troubleshoots availability and performance issues at multiple layers of deployment.

Role Description AO Globe Life is hiring motivated professionals to help families nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful work, structured professional development, and long-term income growth potential. Whether you are beginning your career or pursuing a new direction, this role provides the flexibility and support to build financial stability while making a measurable impact. - Conduct virtual consultations to understand each client’s needs - Guide individuals and families through available benefit options with clarity and professionalism - Support clients throughout the enrollment process - Maintain accurate and organized digital records - Provide consistent follow-up and deliver exceptional client service - Participate in ongoing training, mentorship, and team collaboration Qualifications - Strong communicators with a client-first mindset - Organized, independent professionals who manage their time effectively - Individuals comfortable using Zoom and digital platforms - Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required) - Growth-oriented professionals who value coaching and mentorship Requirements - Authorized to work in the United States - Windows-based laptop or PC with a working webcam - Reliable high-speed internet connection Benefits - 100% remote position available to U.S.-based candidates - Flexible scheduling to support work–life balance - Inbound client interest — no cold outreach - Weekly pay via direct deposit - Structured renewal income opportunities for long-term growth - Comprehensive training and continuous development support - Clear advancement pathways into leadership roles - Collaborative, supportive team culture Company Description For over 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

• Advise our team on the design and further development of an intelligent learning architecture — from knowledge graphs and progression models to learning-goal-driven learning paths • Support the translation of school curriculum requirements into product- and system-ready concepts • Act as a sparring partner for Product Management, Tech, and Content in the conception of new features • Develop didactic quality principles and evaluation criteria for our learning systems together with the team • Bring the didactic perspective into strategic product decisions

• Implementation and further development of integrated management systems (IMS) • Advising companies on the implementation of standards such as ISO 9001, ISO 27001, ISO 14001, ISO 45001, or ISO 50001 • Conducting gap analyses, internal audits, and certification preparations • Developing practical processes, documentation, and system structures • Facilitating workshops and training for technical staff and management • Supporting companies from project start through successful certification • Collaborating with colleagues from consulting, sales, and project management