Job Description Summary As the Field Service Engineer 2, you will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for Nuc Med, CT, and PET modalities within a hospital or healthcare system in Columbus and Dayton, OH area.. This is a remote role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to be able to work in the Columbus and Dayton, OH area. 2nd Shift Schedule: Hours 12 noon – 9pm, Monday thru Friday. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Please note: This is a 2nd shift (12p-9p) EST. Responsibilities - Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients - Perform troubleshooting, service repairs and installations of moderate complexity - Lead communications with customers and serve as escalation point for customer related concerns, including installations - Own customer issues from dispatch or identification of issue to resolution. - Proactively engage with other team members to ensure appropriate solution for the customer - Leads installations, validations, maintenance, and service repair needs on designated equipment. - Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth. - Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction - Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts - Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently - Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues Required Qualifications - Educational and Technical Requirements - Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment - Or high school diploma/GED and 6 years of relevant experience - Technical capabilities in Nuclear Medicine, CT, and PET modalities including troubleshooting, repair and installation - Must have and maintain a valid Driver’s License - Experience with Web applications as well as Microsoft suite of products - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. - Ability to be available after hours and/or work a rotating on-call schedule including weekends - Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction Special Physical Requirements - Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. - Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-ER1 #LI-Remote #LI-Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

Job Description Summary As the Field Service Engineer 2, you will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for X-ray, Vascular and MRI modalities within a hospital or healthcare system in Columbus and Dayton, OH area.. This is a remote role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to be able to work in the Columbus and Dayton, OH area. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Responsibilities - Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients - Perform troubleshooting, service repairs and installations of moderate complexity - Lead communications with customers and serve as escalation point for customer related concerns, including installations - Own customer issues from dispatch or identification of issue to resolution. - Proactively engage with other team members to ensure appropriate solution for the customer - Leads installations, validations, maintenance, and service repair needs on designated equipment. - Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth. - Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction - Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts - Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently - Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues Required Qualifications - Educational and Technical Requirements - Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment - Or high school diploma/GED and 6 years of relevant experience - Technical capabilities in X-ray, Vascular and MRI modalities including troubleshooting, repair and installation - Must have and maintain a valid Driver’s License - Experience with Web applications as well as Microsoft suite of products - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. - Ability to be available after hours and/or work a rotating on-call schedule including weekends - Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction Special Physical Requirements - Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. - Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-ER1 #LI-Remote #LI-Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

Position: Technical Service Representative – Oil & Gas Location: Ideally, the ideal candidate is located in Midland, Texas (preferred), Houston, Texas. Candidates based in Oklahoma and Louisiana will also be considered. Territory: You will be supporting customers based out in Texas, Louisiana and Oklahoma – about 50% of travel is expected. Status: Full-time, permanent (1). This is a newly created opportunity! Calling out Chemical or Petrochemical Engineers! We are currently seeking a Technical Service Representative to join our team in Texas! In this pivotal role, you will serve as a trusted technical expert, delivering high-value engineering support to drive the performance and growth of Quadra’s Energy Group product portfolio. If you are looking to make a meaningful impact in the gas processing industry, this is an excellent opportunity to do so. Reporting to the North American Technical Services Manager, the Technical Service Representative provides advanced technical support to customers, lead technical training initiatives, and collaborate closely with commercial teams and clients to optimize plant performance and process efficiency. This role is ideal for a professional who thrives as a subject matter expert on our amazing products and services and offer guidance and assistance to internal teams and customers. The candidate should demonstrate a capacity for maintaining a long-term strategic perspective and proficiency in leading strategic discussions. Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) is essential for success in this role. We put people first so that together, we can reimagine the possibilities! Founded over 50 years ago, Quadra has grown into a thriving organization of more than 550 employees across North America. Throughout our history, we have built our success on strong relationships, entrepreneurial spirit, and a people-first culture. At Quadra, we take pride in fostering an engaging, collaborative, and family-oriented environment while offering the autonomy and flexibility that help our employees succeed. Recognized as a Great Place to Work®, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, and knowledgeable colleagues who are eager to collaborate and share their expertise. Today, Quadra is one of North America’s leading distributors of chemicals and ingredients, with facilities across Canada and in select markets in the United States. While we continue to grow, our long-standing commitment to our employees, partners, and customers remains at the heart of everything we do. If you are driven by excellence and want to contribute to a company with a strong legacy and an exciting future, you belong at Quadra. What would be your main responsibilities as a Technical Service Representative: - Provide on-site and remote engineering support to gas processing facilities across the territory, with a focus on process optimization, equipment performance and operational efficiency. - Lead and support troubleshooting services (remote and on-site), including emergency response, on our core products to service gas sweetening, dehydration and hydrocarbon recovery facilities. - Apply technical expertise in gas treating processes, including amine sweetening, molecular sieve dehydration. - Conduct joint technical visits with Account Managers and suppliers representatives to support customer initiatives and identify performance improvement opportunities. - Serve as a subject matter expert on product applications, delivering technical guidance to customers, suppliers, and internal stakeholders. - Develop and maintain strong technical relationships with Plant Engineers, Operations teams, and key stakeholders. - Prepare detailed technical reports, including data analysis, performance evaluations, and actionable recommendations. - Collaborate with supplier engineering teams to resolve complex technical issues and translate technical findings into practical, field-ready solutions for customers and internal teams. - Support plant start-ups, commissioning activities, and chemical program implementations in coordination with Account Managers. - Contribute to business development efforts by addressing technical objections and clearly articulating the value of proposed solutions. - Deliver technical training and knowledge-sharing sessions to customers and internal teams to enhance product understanding and operational effectiveness - Support customer satisfaction and retention initiatives through proactive engagement and continuous improvement efforts. - Document and maintain fully detailed records of prospect and customer contacts, technical issues, resolutions reports to be entered into Salesforce in a comprehensive and organized manner. - Monitor and report any changes in business trends, customer feedback, and competitor activity to support strategic decision-making. - Keep abreast of competitor product knowledge; analyze trends to identify opportunities for product improvement or new product development. - Participate in training, sales meetings, commercial training, to enhance sales productivity and technical knowledge, as authorized by the Technical Services Manager. - Represent Quadra at industry conferences, trade shows, customer meetings to promote products and services and gather market intelligence. - Collaborate and liaise cross-functionally to contribute to the continuous improvement of internal processes and procedures to address customer needs and ensure a satisfactory level of customer service. - Uphold a high standard of professionalism to build credibility and trust with customers and stakeholders. Key Attributes: We are looking for professional who demonstrates: - Curiosity, initiative, and proactivity, with a strong desire to understand customer challenges and identify opportunities for improvement. - A high level of professionalism in conduct, communication, and decision-making - Strong problem-solving and analytical skills, with the ability to identify issues, and develop effective solutions - Excellent planning, time management, and organizational skills, with the ability to manage multiple projects and priorities. - Attention to detail, particularly when interpreting technical and process data - Excellent written and verbal communication skills, including the ability to clearly convey complex technical information - Strong technical writing skills, with the ability to produce clear, professional reports - A collaborative, team-oriented mindset What are the requirements needed to have success in this position?: - Bachelor’s degree Chemical Engineering or Petroleum Engineering (required) - A minimum of 5+ years of experience in an operations or technical support role within the gas processing industry - Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) - Experience in the oil & gas and/or chemical distribution industry (preferred) - Demonstrated experience in troubleshooting, problem-solving, and technical report preparation - Ability to design, adapt, and implement methodologies to address operational challenges - Proven ability to resolve complex technical issues and deliver effective solutions - Track record of achieving performance targets and KPIs - Experience managing multiple projects and deadlines in a fast-paced environment - Proficiency in computer skills, including experience with a CRM (ideally Salesforce) and with the Microsoft Office suite - Willingness to travel up to 50% of the time, including overnight stays and long-distance driving - Valid driver’s license and passport is required At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. Benefits for choosing Quadra: - Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory! - Tailored training: We provide personalized training to support you and your growth - Permanent, full-time position: Join us for a stable, long-term career - Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses - Excellent Benefits Package: Medical, Dental, Vision and more to keep you covered including our Employee Assistance Program (EAP) - Generous Time Off: Flexible personal days, sick days and vacation to recharge - Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders - 401K with match: Plan your future with our matched retirement program - Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs. - Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values - Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company! - Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values! - Career Growth: Unlock opportunities for development in a fast pace growing company - Fun Social Activities: Get involved in company events, Volunteering programs, etc. - Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.) - And Much More! If you are looking to leverage your technical expertise to make a meaningful impact in the gas processing industry, we invite you to submit your application. This is an opportunity to apply your knowledge in gas treating and plant operations while partnering with customers to improve performance, reliability, and efficiency. Join us in driving technical excellence and delivering high-value solutions to our clients! Compensation Information: The annual base pay range for this position is reasonably expected to be $97,975.00 USD to $165,400.00 USD. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience. Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location. At Quadra, we are committed to offering a competitive and motivating compensation package that recognizes your expertise and supports your professional growth. #LI-Remote #quadra1 Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.

• Directly manage all aspects of customer service and care with our clients • Independently troubleshoot and repair a variety of high-speed cash-handling equipment, including, currency counters/wrappers, coin sorters, cash recyclers, teller cash dispensers and point of sale (POS) equipment • Track and manage parts/tools • Stay abreast of changes in technical and functional elements of GLORY equipment