• Manage all provider credentialing, recredentialing, and document and related data management processes • Collaborate with provider partners, internal customers, and other external constituents • Supervise and provide guidance to assigned staff • Participate in hiring process • Train and evaluate team member performance • Develop annual budgets and monitor spending • Proactively work with other departments to improve interdepartmental processes • Employ lean methodologies for continuous improvement • Maintain and negotiate delegated credentialing agreements

• Oversight of store managers in the designated region. • Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term. • Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs. • Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders. • Supervise the construction of budgets for stores in the designated region. • Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return. • Prepare weekly financial “snapshot” reports for each store. • Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations. • Participate in outreach to prospective customers. • Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers. • Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.

• Lead one or several strategic projects for our clients, working directly with the client’s executive team, managing all aspects of the project & team, facilitating executive workshops and serving as the final quality gate for the project deliverables • Provide project management and successful delivery of project through executive level communications and presentations • Coordinate the Nuvera team assigned to the project and provide individual mentoring and performance reviews associated with their performance • Help identify, define, and lead the implementation of several Nuvera infrastructure efforts • Provide strategy and operational guidance for hub offerings • Support business development objectives including program design, story development, etc. • Understand and develop the requirements for program design inclusive of system, work instructions and process flows • Able to present to leadership to better understand project status, risks and needs

• Network Performance Managers are responsible for ensuring that each FS8 & VAURA studio is highly successful in terms of lead generation, lead nurturing, membership growth, overall membership experience, revenue generation / growth, and remaining at all times in compliance with HQ operating standards. • Provide ongoing, proactive business coaching and operational support to FS8 and VAURA studios within your region, including guidance on lead follow-up, sales processes, team management, and financial acumen, to help drive strong and sustainable revenue growth. • Use FS8 and VAURA systems, including data dashboards, to help Franchisees assess their performance and identify opportunities for improvement. • Ensuring that franchisees develop and execute market awareness and outreach strategies to drive membership and improve profitability. • Support studios in delivering a high-quality member experience by helping them strengthen processes around lead generation, conversion, retention, and day-to-day operations. • Ensure that studios within your portfolio remain in compliance with FS8 and VAURA HQ standards, including brand consistency and adherence to standard operating procedures (SOPs). • Deliver exceptional support to your portfolio of Franchisees, building strong relationships through regular check-ins and clear, practical advice. • Working in collaboration with leadership, Education team and other external partners to create and develop course materials, awareness campaigns, reference/ training documentation and standard operating procedures (SOPs). • Actively support the onboarding and successful opening of new studios within your region, helping them get set up for long-term success through effective launch planning and early-stage coaching. • Meet regularly with your Franchisees, both virtually and in-person, to provide hands-on support, share performance insights, and ensure alignment with broader brand objectives. Travel is a key requirement of this role, with in-person visits expected as part of ongoing regional support. • Provide feedback and insight to the broader HQ team based on what you’re seeing in the field, contributing to the development of better tools, resources, and network-wide initiatives.