AI Customer Support Agent for B2C Companies
Enterprise Sales Director
Location
United States
Posted
93 days ago
Salary
0
Seniority
Lead
Job Description
Enterprise Sales Director
GigaML
• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams. • Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships. • Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close. • Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business. • Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions. • Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.
Job Requirements
- 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding 6 or 7-figure deals
- Skilled at navigating large, complex organizations and building executive-level relationships
- Thrives in early-stage, fast-paced environments where process and playbooks are still being written
- Clear, thoughtful, and able to align internal and external teams around shared outcomes.
- Nice to Have: Experience selling AI, automation, or CX transformation solutions.
- Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors.
- Early GTM or founding sales experience at a fast-growing startup.
Benefits
- Competitive base + commission + equity
- Catered lunch daily
- Dinner stipend
- $150/month wellness benefit (gym, fitness classes, mental health)
- 401(k) plan
- Paid parental leave (12 weeks maternal, 6 weeks paternal)
- Commuter benefits
- Medical, dental, and vision coverage
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