Hunter Industries

• Provides hands-on technical leadership for the backend systems that support Hunter’s AWS-based IoT consumer application. • Owns cloud architecture, leads the design, development, and implementation of AWS Lambda microservices, infrastructure as code, REST APIs consumed by mobile and web applications, event-driven services, database models, telemetry pipelines, and AWS IoT Core device communication. • Acts as a player-coach by contributing directly to production code while mentoring engineers, reviewing designs, guiding consultants, and helping establish scalable backend engineering practices. • Leads the technical design, implementation, and evolution of backend and cloud services for a scalable AWS-based IoT consumer application. • Owns backend architecture across APIs, service domains, data models, event-driven workflows, telemetry pipelines, AWS IoT Core integrations, and cloud/device communication patterns. • Designs, develops, deploys, and maintains Python-based AWS Lambda microservices, RESTful APIs, and backend services that connect mobile and web applications to cloud, device, scheduling, user, notification, reporting, and support functions. • Provides player-coach technical leadership to backend engineers, consultants, and cross-functional contributors through design reviews, code reviews, mentoring, implementation guidance, and hands-on development. • Defines and documents architecture patterns, API contracts, data flows, service boundaries, schema standards, integration patterns, and operational expectations. • Leads cross-functional technical alignment with firmware, mobile, QA, DevOps, Product, Security, and consultant teams to translate requirements into reliable backend, cloud, and device communication designs. • Designs and implements scalable AWS IoT Core and telemetry architectures, including secure device connectivity, MQTT communication, Device Shadows, command processing, device synchronization, event ingestion, and fleet-scale operational patterns. • Owns backend service logic, data models, and automation workflows that support irrigation scheduling, user preferences, environmental conditions, offline behavior, provisioning, notifications, firmware workflows, reporting, analytics, and AI/ML-supported recommendations. • Ensures backend systems are production-ready through monitoring, alerting, structured logging, testing, CI/CD integration, deployment safety, incident response, root-cause analysis, and operational runbooks. • Implements secure backend and cloud practices, including authentication, authorization, access controls, data protection, secrets management, least-privilege permissions, and secure device communication. • Troubleshoots and resolves complex production and integration issues, ensuring high availability, data integrity, and minimal customer impact. • Leads technical planning for backend and cloud initiatives by translating product requirements, integration needs, and architectural goals into implementation plans, estimates, sequencing, and delivery milestones.

• Ensure timely and accurate response to product and technical support inquiries for customers, sales and service personnel, and in-house personnel. • Respond to incoming customer irrigation questions and e-mails on the Company's technical support phone lines and website, including requests for product performance and specification information. • Assist in troubleshooting product problems, advise on product capabilities, and recommend proper replacement parts and repair procedures. • Record and categorize incoming questions by customer type, product type, and region, including follow-up. • Assist the Product Managers in special projects as directed by the Technical Services Supervisor. • Communicate regularly with Product Managers and provide information regarding product failures, technical information, and product quality. • Publish website support articles for Hunter products.

• Provide technical support to end users, distribution, and regional staff. • Serve as an essential link between corporate office and field regarding product issues. • Provides training to contractors, distributors, municipalities, consultants, and end-users on product features and servicing. • Travel to remote job sites for troubleshooting and installation of new product designs.

• Provide technical assistance to customers and regional/area managers on how to troubleshoot irrigation systems and Hunter products. • Trains contractors, distributors, municipalities, consultants, end‐users, and regional/area managers on the functionality, features, benefits, and servicing of Hunter products. • Travels to remote job sites for pre‐construction meetings, system start‐up troubleshooting or testing, and installation of new product designs. • May attend regional trade shows, superintendent meetings, and key technical presentations. • Reports all activity weekly through Field Service SharePoint team site. • Writes field service ticket in CRM for all customer support calls, site visits, and training sessions. • Maintains ongoing customer list with detailed information on status of existing product and customer reference in CRM. • Participates in education workshops, trade shows, and other industry conferences to maintain professional and technical knowledge.

• Designs, develops, and maintains RESTful APIs connecting mobile and web applications to backend services. • Develops, refines, and maintains the irrigation scheduling engine, optimizing logic for water efficiency, environmental conditions, and user preferences. • Builds and manages database schemas, queries, and data models to support device telemetry, scheduling, user data, and analytics. • Integrates with AWS IoT Core to handle secure device connectivity, telemetry ingestion, command processing, and synchronization with the cloud. • Implements core business logic and automation for irrigation, notifications, and AI-driven recommendations. • Collaborates closely with the Machine Learning Engineer to integrate predictive models and automate decision-making based on environmental or device data. • Designs and maintains telemetry ingestion pipelines to process high-frequency data from connected devices. • Ensures backend systems meet performance, reliability, and scalability requirements through monitoring, testing, and proactive optimization. • Implements security best practices, data protection policies, and access controls across backend systems. • Writes unit and integration tests for backend services and collaborates with the QA/Automation Engineer to ensure coverage, CI/CD integration, and deployment quality. • Collaborates with frontend, mobile, and IoT engineers to deliver consistent and efficient user experiences. • Documents backend architecture, APIs, and data flows to support internal development and cross-team alignment. • Troubleshoots and resolves production issues, ensuring minimal downtime and high system availability. • Evaluates and adopts emerging backend technologies, frameworks, and design patterns to improve system performance and maintainability. • Focuses on the voice of the customer and continuously improves products and services to deliver meaningful user value.

• Own your territory! Meet and achieve annual sales targets. • Provide expert product knowledge and support regarding luminaires, lighting applications, systems, and related controls. • Maximize sales through developing relationships with agencies, specifiers, designers, distributors, contractors, and developers. • Monitor and track major projects and takes action to increase product exposure and success. • Propose and attend trade shows, promotional events, and industry organization functions. • Actively manage and maintain CRM software in assigned territory, to ensure accurate forecasting. • Teach, coach, and mentor other team members for understanding market dynamics while maximizing sales.

• Manage Lumascape’s activities in an assigned region (North Central US). • Manage multiple accounts and implement promotional strategies to secure incremental revenue. • Direct business-to-business relationships and identify new market opportunities. • Provide support to the North America Sales Director regarding market conditions. • Maximize sales through developing relationships with agencies and specifiers. • Monitor and track major projects and increase product exposure and success. • Travel frequently across the territory to engage with agencies and influencers. • Propose and attend trade shows, promotional events, and industry functions. • Actively manage and maintain CRM software in assigned territory. • Teach, coach, and mentor other team members for understanding market dynamics.

• Design, develop, and maintain RESTful APIs connecting mobile and web applications to backend services. • Develop, refine, and maintain the irrigation scheduling engine, optimizing logic for water efficiency, environmental conditions, and user preferences. • Build and manage database schemas, queries, and data models to support device telemetry, scheduling, user data, and analytics. • Integrate with AWS IoT Core to handle secure device connectivity, telemetry ingestion, command processing, and synchronization with the cloud. • Implement core business logic and automation for irrigation, notifications, and AI-driven recommendations. • Collaborate closely with the Machine Learning Engineer to integrate predictive models and automate decision-making based on environmental or device data. • Design and maintain telemetry ingestion pipelines to process high-frequency data from connected devices. • Ensure backend systems meet performance, reliability, and scalability requirements through monitoring, testing, and proactive optimization. • Implement security best practices, data protection policies, and access controls across backend systems. • Write unit and integration tests for backend services and collaborate with the QA/Automation Engineer to ensure coverage, CI/CD integration, and deployment quality. • Collaborate with frontend, mobile, and IoT engineers to deliver consistent and efficient user experiences. • Document backend architecture, APIs, and data flows to support internal development and cross-team alignment. • Troubleshoot and resolve production issues, ensuring minimal downtime and high system availability. • Evaluate and adopt emerging backend technologies, frameworks, and design patterns to improve system performance and maintainability. • Focus on the voice of the customer and continuously improve products and services to deliver meaningful user value.

• The Regional Sales Manager manages Lumascape’s activities in an assigned region (Northwest US/Canada). • Manages multiple accounts (agency, specification, and/or public agency) and implements promotional strategies to secure incremental revenue for the business line. • Directs the business-to-business relationships and identifies and develops new market opportunities. • Provides support as the primary communicator to the North America Sales Director for information on their market’s conditions and all area accounts and competition, pertinent to sales progress. • Demonstrates behavior consistent with the company’s values of Customer Satisfaction, Innovation, Family, and Social Responsibility. • Own your territory! • Meet and achieve annual sales targets. • Provide expert product knowledge and support regarding luminaires, lighting applications, systems, and related controls. • Maximize sales through developing relationships with agencies, specifiers, designers, distributors, contractors, and developers. • Contact agencies and/or specification community, as well as other specification lighting professionals on a regular basis. • Create demand for products at these levels to assist agencies with sales goals. • Grow key agency relationships, understands needs, identifies opportunities, and develops solutions. • Recommend agency changes as necessary and informs management of events, territory occurrences, and other pertinent information. • Monitor and track major projects and takes action to increase product exposure and success. • Travel frequently across the territory to engage with agencies, specifiers and influencers, including entertaining. • Propose and attend trade shows, promotional events, and industry organization functions. • Contribute to the development and execution of product training programs (fly-ins) and promotional events with post event follow-up to measure and report promotional ROI. • Work in conjunction with other departments to plan and implement stakeholder-specific sales activities, promoting a team atmosphere for meeting joint objectives. • Actively manage and maintain CRM software in assigned territory, to ensure accurate forecasting. • Assist with field service and support as required. • Assist in collecting and provides market data for forecasts and reporting, which can encompass regional, competitive, and contractor pricing, as required. • Teach, coach, and mentor other team members for understanding market dynamics while maximizing sales. • Extensive domestic and some international travel required.

• The Regional Sales Manager manages Lumascape’s activities in an assigned region (North Central US). • Manages multiple accounts (agency, specification, and/or public agency) and implements promotional strategies to secure incremental revenue for the business line. • Directs the business-to-business relationships and identifies and develops new market opportunities. • Provides support as the primary communicator to the North America Sales Director for information on their market’s conditions and all area accounts and competition, pertinent to sales progress. • Demonstrates behavior consistent with the company’s values of Customer Satisfaction, Innovation, Family, and Social Responsibility. • Meet and achieve annual sales targets. • Provide expert product knowledge and support regarding luminaires, lighting applications, systems, and related controls. • Maximize sales through developing relationships with agencies, specifiers, designers, distributors, contractors, and developers. • Contact agencies and/or specification community, as well as other specification lighting professionals on a regular basis. • Create demand for products at these levels to assist agencies with sales goals. • Grow key agency relationships, understands needs, identifies opportunities, and develops solutions. • Recommend agency changes as necessary and informs management of events, territory occurrences, and other pertinent information. • Monitor and track major projects and takes action to increase product exposure and success. • Travel frequently across the territory to engage with agencies, specifiers and influencers, including entertaining. • Propose and attend trade shows, promotional events, and industry organization functions. • Contribute to the development and execution of product training programs (fly-ins) and promotional events with post event follow-up to measure and report promotional ROI. • Work in conjunction with other departments to plan and implement stakeholder-specific sales activities, promoting a team atmosphere for meeting joint objectives. • Actively manage and maintain CRM software in assigned territory, to ensure accurate forecasting. • Assist with field service and support as required. • Assist in collecting and provides market data for forecasts and reporting, which can encompass regional, competitive, and contractor pricing, as required. • Teach, coach, and mentor other team members for understanding market dynamics while maximizing sales. • Extensive domestic and some international travel required.