• Overseeing multiple critical functions across an affordable housing portfolio. • Processing HAP (Housing Assistance Payments), rent adjustments, LIHTC compliance review, and utility/submetering management. • Monitoring revenue performance by analyzing rents, utility impacts, subsidy, and market conditions. • Conducting compliance file audits and on-site checks. • Serving as the portfolio-wide Utility Manager and collaborating with site teams. • Utilizing revenue management software for rent optimization. • Training site teams on HAP processing and compliance processes.

• Communicate regularly with borrowers and insurance agents to obtain evidence of required insurance coverage within established timeframes • Perform compliance reviews of insurance certificates and policies and work with internal and external stakeholders to ensure insurance requirements are met • Maintain accurate, up-to-date insurance data in the servicing systems for all assigned loans • Assist in gathering insurance information needed for lender and internal audits • Work with senior team members on insurance waiver and exception request submissions for non-compliant insurance issues • Take on challenges, acknowledge growth opportunities, and demonstrate patience when learning new processes • Perform other administrative duties and tasks, as assigned.

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary - Oversee the end-to-end onboarding process for contingent workers, ensuring timely completion of background checks, drug screenings, and other pre-employment requirements. - Ensure compliance with client-specific policies, regulatory requirements, and contractual obligations. - Maintain accurate documentation and track compliance metrics, identifying gaps and areas for improvement. - Serve as the primary point of contact for candidates, suppliers, and internal teams regarding onboarding and compliance matters. - Collaborate with MSP program managers and client stakeholders to address compliance issues and improve onboarding efficiencies. - Utilize vendor management systems (VMS) to track onboarding progress, report compliance status, and manage documentation. - Stay updated on industry best practices and regulatory changes affecting contingent workforce compliance. - Assist in audits and reporting by providing necessary documentation and insights. - Develop and maintain standard operating procedures (SOPs) for onboarding and compliance processes Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience). - 2+ years of experience in staffing, onboarding, compliance, or MSP environments. - Strong knowledge of employment laws, background check requirements, and contingent workforce compliance standards. - Proficiency in vendor management systems (VMS) such as Beeline, Fieldglass, or similar platforms. - Excellent organizational skills and attention to detail. - Strong communication skills with the ability to interact with candidates, vendors, and internal stakeholders professionally. - Ability to manage multiple priorities in a fast-paced environment. - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and HRIS system

• Research, interpret, and apply federal and state mortgage lending, privacy, and consumer protection statutes and regulations, such as TRID (Reg Z), HMDA, ECOA, FCRA, UDAAP, GLBA, and CCPA. • Ensure compliance with agency and investor guidelines including Fannie Mae (FNMA), Freddie Mac (FHLMC), FHA, VA, and USDA. • Monitor for regulatory developments, investor guideline changes, and industry guidance, and discuss business impact with product managers, engineers, compliance leadership, and operations teams. • Provide compliance guidance on new product features, enhancements, product documentation, system workflows, and decisioning rules, to ensure alignment with regulatory and investor requirements. • Assist in performing regulatory compliance control testing. • Identify compliance gaps, document findings, and recommend corrective actions. • Track and support remediation of identified compliance issues and control deficiencies. • Identify and mitigate risks related to consumer PII usage, storage, and transmission.