• Define and own cloud architecture and DevSecOps strategy for proposals and active delivery programs • Design secure, scalable, cloud-native platforms including CI/CD, IaC, container orchestration, identity/access, and observability • Establish architecture standards, reusable patterns, and technical governance aligned with federal security and delivery expectations • Collaborate with business development teams to shape technical solutioning early in the pursuit process • Provide hands-on technical leadership through architecture reviews, technical decision-making, and mentoring senior engineers • Lead modernization efforts (legacy-to-cloud migrations, platform hardening, automation, reliability improvements, AI integration) • Ensure solutions meet quality, performance, and compliance needs (e.g., NIST/FISMA/FedRAMP-aligned environments, as applicable) • Serve as a thought leader across projects and proposals, contributing to Bixal’s technical vision and strategy • Lead technical solutioning for pursuits, shaping win themes through architecture, delivery approach, and risk mitigation • Write and review technical proposal content including technical volumes, SOW responses, implementation approaches, and compliance matrices • Present and defend solutions in client discussions, solutioning sessions, and orals presentations with clear, executive-ready communication.

• Operational Stability & Reliability: Own the health and performance of our hybrid (AWS/On-prem) estate. • Infrastructure Maturation: Lead the effort to document our environment—creating the architecture diagrams and runbooks necessary to eliminate single points of failure. • Pragmatic Kubernetes Management: Operate and improve our existing production Kubernetes clusters. • Technical Authority & Peer Leadership: Serve as a senior technical sounding board and mentor. • Developer Enablement: Partner with development teams to provide the automation, standards, and guardrails that allow them to own their own deployments safely. • Sustainable On-Call: Participate in a sustainable on-call rotation. • Security & Compliance Support: Own the operational application of ISO 27001 controls within your remit.

• Own SLI/SLO/SLA definitions for the Akuity SaaS platform and drive continuous improvement against them • Design, instrument, and maintain observability systems (metrics, logs, traces) across multi-region AWS infrastructure • Identify reliability gaps, lead blameless post-mortems, and close the loop with permanent fixes • Partner with engineering teams to build reliability into new features before they ship to production • Participate in an on-call rotation and act as incident commander for high-severity production events • Build and maintain runbooks, escalation paths, and incident playbooks that keep mean time to resolution low • Drive improvements to alerting fidelity; reduce noise, increase signal, eliminate toil • Lead post-incident reviews with clear timelines, root cause analysis, and follow-through on action items

• Designs, builds, and maintains reliable, scalable software systems supporting Ruby on Rails applications • Embeds reliability, performance, and operational best practices into application code and development workflows • Owns DevOps practices including CI/CD reliability, deployment strategies, and release safety • Leads incident response, debugging, and root cause analysis across application and platform layers • Implements and evolves observability (logging, metrics, tracing) within application and service code • Partners with engineering teams on architecture, capacity planning, and technical standards