• Support the administration and maintenance of core business systems and internal tools • Manage and maintain software rollouts, updates, testing, and team enablement • Help maintain secure, stable, and documented IT operations across the organization • Assist with implementation of new software and internal process improvements • Test software updates before production rollout when needed • Manage users, groups, and organizational units in Google Workspace • Maintain shared drive policies and access structures • Support retention and DLP policy administration • Manage phishing and spam quarantine rules and alerts • Support Google Classroom additions and rollouts • Maintain calendar access and shared calendar setup for team members • Support Windows Server environments, including administration and troubleshooting • Monitor local server usage, sessions, and resource assignments • Assist with local hard drive expansions and compactions • Support local and remote application troubleshooting • Help maintain endpoint readiness for both Windows and macOS users • Monitor and troubleshoot remote connectivity, including Twingate, Remote Desktop, and local internet issues • Monitor backups and confirm successful completion • Validate standby image boot success through backup tools • Support antivirus deployment, incident response, remediation, and documentation • Help maintain disaster recovery documentation based on architecture changes, incidents, and recovery reports • Support cybersecurity tool administration and training rollouts • Coordinate monthly testing and staggered rollouts where needed • Support updates, installations, and troubleshooting for business-critical applications, including Lacerte, QuickBooks Desktop, W2 / 1099 software, Tic Tie Calculate, CCH ProSystem Engagement, Checkpoint Tools, 8x8, Adobe Acrobat DC, Coalition cybersecurity training tools • Prepare and configure accounts, devices, and system access for new team members • Install and configure required software and tools • Create and manage user accounts across Workspace, domain, Twingate, ActivTrak, Bitwarden, and other platforms • Assign permissions, groups, shared drives, calendars, and tool access • Set up local server sessions, default printers, and role-specific application settings • Support offboarding by disabling access, removing accounts, and coordinating equipment and system records • Maintain IT and operations documentation • Maintain internal and external disaster recovery documentation • Update records based on incident reports, recovery actions, and architectural changes • Maintain team member furniture and equipment registers • Track technical processes and contribute to operational clarity • Support ticketing workflows and escalate issues that cannot be resolved directly • Maintain RPA functionality and connectivity (not code related issues) • Compile and share team metrics based on RPA exports • Support internal ticket management and escalation processes • Guide and support technical team members with access, training, and system use • Evaluate proposed software applications and provide feedback

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Resolves complex technical issues for Truist's Network applications by administering multiple CICS Production, Development and Test environments in a multiple LPAR mainframe environment. Please note: For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities. 2. Responds to issues in a timely manner by receiving and investigating incidents or service tickets. 3. Analyzes and observes trends with technical issues and develops recommendations for long- term improvements. 4. Documents all relevant end-user interactions and steps taken to resolve incidents. 5. Has occasional contact with end-users. 6. Communicates status of issue resolution to internal customers. 7. May engage and manage outside vendors. 8. Applies in-depth knowledge of application support and an understanding of best practices. 9. Typically leads moderately complex projects and participates in larger, more complex initiatives. 10. Solves complex technical and operational problems. 11. Acts as a resource for teammates with less experience. 12. May have people management responsibilities for a small team. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience. 2. In- depth knowledge in information systems and ability to identify, apply, and implement best practices. 3. Understanding of key business processes and competitive strategies related to the IT function. 4. Ability to plan and manage projects. 5. Ability to solve complex problems by applying best practices. 6. Ability to provide direction and mentor less experienced teammates. 7. Ability to interpret and convey complex, difficult, or sensitive information. Preferred Qualifications: 1. Bachelor's degree and six years of experience or an equivalent combination of education and work experience. 2. Banking or financial services experience. 3. Administer multiple CICS Production, Development and Test environments (CICSPLEX, CPSM, SYSPLEX in a multiple LPAR mainframe environment) OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Frequently (25% - 50% of the time) Lifting Up to 25 lbs. Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 25% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we’re more than a service provider—we’re your trusted partner in innovation. About the Role Broadway Ventures is seeking an experienced IT Systems Administrator with CMMC implementation experience to support our organization in achieving and maintaining Cybersecurity Maturity Model Certification (CMMC) compliance. This role will play a critical part in assessing current systems, implementing required controls, and guiding the organization through the CMMC readiness and certification process. Key Responsibilities - Support CMMC implementation efforts - Conduct gap assessments against CMMC/NIST SP 800-171 requirements - Assist with the development and updates to the System Security Plan (SSP) and POA&M - Implement and document security controls, policies, and procedures - Coordinate with internal stakeholders to ensure compliance across systems and processes - Support audit readiness and evidence collection - Secure IT infrastructure (IAM, endpoint security, networks, cloud) - Provide guidance on best practices for federal compliance environments - Assist with ongoing monitoring and maintenance post-certification Basic Qualifications - 5+ years of experience as an IT or Systems Administrator - Experience with CMMC implementation or NIST SP 800-171 compliance - Experience developing SSPs and POA&Ms - Strong understanding of security controls and frameworks - Experience with Microsoft 365 / Azure or similar platforms - Strong communication and documentation skills Preferred Qualifications - Experience with CMMC Level 2 or higher - Experience with ISSO and CMMI Certification process - Familiarity with DoD environments - Certifications: Security+, CISSP, CISM, CCP, or CCA - Experience with compliance/security tools - One of the following certifications: - CCP – Certified CMMC Professional - CCA – Certified CMMC Assessor Work Schedule Initial Phase: ~30 hours/week Ongoing Phase: Transition to part-time (10–20 hours/week) What to Expect Next: After submitting your application, our recruiting team will review your qualifications. This may include a brief telephone interview or email communication to verify resume details and discuss compensation expectations. Interviews will be conducted with the most qualified candidates. Broadway Ventures conducts background checks and drug testing prior to the start of employment. Some positions may also require fingerprinting. Broadway Ventures is an equal opportunity employer and a VEVRAA federal contractor. We do not discriminate against applicants or employees on the basis of race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Reasonable accommodations are available for applicants with disabilities. Broadway Ventures utilizes the OFCCP-approved Voluntary Self-Identification of Disability Form (CC-305).

Role Description The Senior Information Technology Specialist, Grade 28, will provide 24x7x365 support to the Montgomery County Maryland Public Safety Data Systems (PSDS) environment. This is a critical position that provides direct support for the County’s 911 Computer Aided Dispatch (CAD) system, Records Management Systems (RMS), Mobile Data Systems, and supporting interfaces. - Provide 24x7x365 support to Montgomery County agencies to ensure reliable and modern Information Technology architectures for Public Safety. - Apply a comprehensive understanding of information systems standards and vulnerability mitigation to maintain a secure enterprise environment. - Administer and support virtualization platforms, including VMware vSphere and Microsoft Hyper-V. - Collaborate professionally with end users at all levels to design and deliver customer-focused services. - Provide desktop support, troubleshooting, and resolution for system and application issues. - Identify security threats, assess risk levels, and develop mitigation strategies while implementing security and compliance policies. - Monitor, evaluate, and resolve issues within the Public Safety systems and applications architecture. - Develop and maintain technical documents, diagrams, policies, procedures, and reports. - Perform other job-related duties as assigned. Qualifications - Five (5) years of information technology experience in Microsoft Desktop and Enterprise Server support and configuration. - Experience with hardware support for Desktop clients. - Experience with hardware support of Microsoft and Linux Server high availability platforms. - Network Support of Firewalls, Switches, Routers, and Enterprise VPN. - Working knowledge of languages such as PowerShell, VB, Python, .Net, SQL, etc. - Bachelor’s degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required. - An equivalent combination of education and experience may be substituted. Requirements - Strong customer satisfaction skills and operational awareness. - Great interpersonal skills focused on inclusion, team building, and cross-training. - Strong oral and written communication skills conveying both technical and non-technical information. - A firm understanding and ability to administrate Microsoft Server and Active Directory management. - Extensive understanding of firewall security and configuration using best practices. - Ability to be proactive, self-motivated, work well under pressure and manage multiple issues concurrently. Benefits - This position requires two background checks: one by the department and one by public safety. - A criminal background check and a credit history check will be conducted on the selected candidate prior to appointment. - This position requires the ability to attend meetings or perform work at locations outside the office. - This position may require working evenings and weekends on occasion, including hours outside the standard schedule, to meet critical operational needs.