Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Location: Remote Job Summary PatientPoint is hiring an Internal Communications Manager to help define and evolve the internal communications strategy and to deliver a world-class communications service to our internal community. This role will have influence over how employees experience information, participate in our culture, and make meaningful connection across the organization. The Internal Communications Manager translates business priorities into clear, engaging internal communications, partnering closely with leaders and cross-functional teams. The role is ideal for a seasoned communicator who brings strong judgment, proven approaches, contagious storytelling, and thrives on independence and autonomy. What You'll Do: Internal Communications Execution - Own the end-to-end internal communications strategy, from planning and content development through stakeholder alignment, delivery, and measurement. - Develop and execute multi-channel communications including emails, intranet content, newsletters, internal marketing for programs and events, and content for routine employee meetings - Translate complex business updates, initiatives, and change moments into clear, relevant and engaging employee communications - Serve as a trusted partner to internal stakeholders, helping shape messaging approaches and recommending effective communication tactics Cross-Functional Support - Partner with leaders and teams to support internal communication campaign planning, including drafting a planned communications schedule, content, coordination of reviews/approvals, and sending to identified distribution groups - Collaborate closely with leaders at all levels of the organization to determine best practices for distributing their message to the right people at the right time, in the right way Channels and Planning - Own day-to-day management of internal communication strategy, maintain line of sight of comprehensive touchpoints, events, and activities where employees are digesting information to better select the channels and communication opportunities that are best fit for any given communication request or internal motion - Develop a trusting relationship with Marketing and External Corporate Communications to: - Reflect the sophistication, tone, style, look/feel of external outreach to our internal audience. - Bring our external narratives and go-to-market moments inside the organization in real time, so our teams have clear visibility, and deeper understanding, of our business performance and strategy. - Lead, maintain and evolve internal communications calendars and workflows to improve planning and visibility across teams Employee Engagement and Storytelling - Proactively curate and develop employee stories, milestones, and moments that reinforce PatientPoint’s culture, values, and business priorities - Support internal campaigns and engagement initiatives that strengthen connection and alignment across the organization Measurement and Continuous Improvement - Track and analyze engagement metrics (email performance, intranet usage, content engagement) - Use insights to refine content, channel strategy, and overall effectiveness of internal communications - Bring ideas, new approaches, and a willingness to experiment thoughtfully to generate excitement and curiosity across the business What We Need - 5–7+ years of progressive experience in internal or corporate communications, with demonstrated ownership of strategy development and execution. - Strong storytelling, writing, and editing skills with the ability to adapt tone and format for different internal audiences - Demonstrated ability to manage communications independently, exercise sound judgment, and balance multiple priorities - Experience partnering with leaders and cross-functional teams in a fast-paced environment - Familiarity with internal communications platforms and tools (e.g., intranet, newsletters, collaboration tools) - Bachelor’s degree in communications, public relations, marketing, or a related field preferred - Portfolios and writing samples encouraged Base Salary Band: $87,000.00 - $145,700.00 Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. About PatientPoint: PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Latest News & Innovations: - Named 2025 Best Places to Work by Built In! Read More - New Orleans Saints Partner with PatientPoint to Enhance Player Health & Performance. Read More - Featured on Built In’s "Insights from Top Sales Leaders." Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates, including part-time and interns. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

• Work with Chief External Affairs Officer and team, central office, and Affiliates to identify and shepherd communications and marketing needs, including packaging news, information, and promotions for internal/external audiences • Develop actionable plans across communication platforms to creatively drive engagement, strengthen the brand, and standardize best practices • Provide communications and marketing support across the organization, including at state and local levels across the country • Research, write and/or edit copy for the web, email marketing, editorial media, public policy materials, legislative action alerts, and other publications and platforms for wide-ranging audiences • Organize incoming marketing and communications project requests, ensuring accurate intake, prioritization, and notifications to team members • Coordinate with other departments and Affiliates as needed for earned media and other projects • Collect and analyze data on audience demographics, engagement, and behavior; perform competitive analysis and market research; develop reports and dashboards to track campaign performance; use statistical methods to forecast trends; and iterate on practices to optimize performance across all modes of communication • Develop and manage surveys, forms, and internal communications to support team initiatives, coordinate feedback collection from stakeholders at national and local levels, and translate insights into clear messaging that advances and communicates team goals across the organization • Compile and maintain the communications analytics dashboard, helping to prepare regular performance reports to track impact and campaign effectiveness • Ensure consistent messaging and imagery, both visually and verbally, across all platforms • Assist with vendor coordination, including quotes, scheduling, and fulfillment.

• Develop and maintain core messaging and value propositions for CIS’s SLTT‑focused programs, services, and initiatives • Create compelling, high‑quality content, including announcements, executive talking points, web copy, thought leadership, campaign materials, and member‑focused communications • Ensure message alignment and consistency across SLTT communications, public-sector narratives, and CIS-wide communications priorities • Plan and execute strategic communications and reputational campaigns that elevate CIS’s credibility and leadership within the SLTT community • Collaborate with internal teams and internal/external stakeholders to amplify key initiatives across media, digital channels, and public‑sector communications opportunities • Support national and trade media outreach through content development (pitches, press materials, briefing documents), in partnership with Communications leadership • Work closely with internal leaders, product marketing managers, program owners, SLTT engagement teams, and MS-/EI-ISAC representatives to inform and refine communications strategies • Partner on targeted audience segmentation and persona development to ensure communications resonate with SLTT decision-makers and practitioners • Contribute to the development of standardized presentation materials for external events, ensuring high-quality narrative and visual clarity • Identify, cultivate, and leverage third‑party advocacy voices — including SLTT members, partners, and independent experts — to develop testimonials, case studies, quotes, and other supporting materials that strengthen CIS’s credibility and reputation within the SLTT community • Support continuous improvement of MS-/EI-ISAC member communications by contributing to more streamlined, timely, and audience-relevant messaging across touchpoints • Provide content for the CIS Portal and assist in shaping a consistent member experience • Develop social media copy and support SLTT‑focused social media engagement strategies, including crafting platform‑specific posts, amplifying key initiatives through social channels, and collaborating with Communications and Marketing partners to optimize reach and engagement • Conduct research to support messaging, campaign development, and thought leadership • Assist with media training preparations and communications guidance for internal subject-matter experts • Other tasks and responsibilities as assigned

• Lead state-level media relations to support legislative and grassroots efforts. • Pitch and place compelling stories in local and regional media in collaboration with state leaders and government affairs firms; build and maintain strong relationships with reporters, editors, and producers. • Draft and distribute press releases, op-eds, talking points, advisories, and statements tailored to state and regional audiences. • Shape state-level messaging that aligns with the national narrative and resonates across partisan and ideological lines. • Secure press coverage of organizational milestones, legislative victories, and events. • Monitor state media coverage in target states and provide rapid response guidance as needed. • Support coordinated communications efforts across digital, social, and earned media channels. • Support spokespersons with talking points, Q&A, and message development. • Ensure consistent alignment with organizational values and national communications strategies while tailoring content for state contexts. • Review and keep current the communications materials across the organization to help ensure clarity, consistency, and alignment with American Promise messaging. • Support the Chief Communications Officer in keeping communications priorities moving on deadline across the team. • Serve as the CCO’s point of continuity for communications when the CCO is unavailable, helping ensure all communication outputs remain aligned, timely, and on-message.