Center for Internet Security

• Provide leadership and oversight for MS-ISAC member services and support, training and education, regional engagement, and state and territory strategic engagement • Lead MS-ISAC member engagement strategies that improve service awareness, member satisfaction, effective use of services, and sustained participation • Serve as a senior executive relationship lead with state and territory CIOs, CISOs, Homeland Security Advisors, Emergency Managers, and other senior SLTT leaders • Conduct one-on-one executive-level engagements with state and territory leaders to understand priorities, identify concerns, communicate MS-ISAC value, and support alignment with whole-of-state objectives • Oversee member support functions to ensure timely, coordinated, and professional responses to member needs, questions, escalations, and service-related issues • Oversee MS-ISAC training and education efforts to help members understand available services and apply MS-ISAC resources to improve cybersecurity resilience • Lead regional engagement efforts that strengthen relationships with local governments, regional partners, associations, and other SLTT stakeholders • Ensure member feedback, priorities, concerns, and service needs are captured and communicated to appropriate CIS teams to inform service improvement, training, reporting, and value messaging • Partner with Sales and Business Services, Operations, Intelligence, and Services, Product, Marketing, Legal, Finance, and other CIS teams to coordinate member-facing activities and resolve member-impacting issues • Develop and maintain scalable engagement playbooks, templates, reporting mechanisms, and operating practices to support consistent engagement across MS-ISAC member segments • Track and report meaningful member engagement metrics, including service awareness, training participation, support trends, sentiment, engagement activity, and strategic risks or opportunities • Lead, coach, and develop assigned staff and managers, ensuring clear expectations, accountability, collaboration, and alignment with MS-ISAC and CIS priorities • Represent MS-ISAC in member meetings, executive forums, regional engagements, association events, conferences, and other external engagements as appropriate • Other tasks and responsibilities as assigned

• Perform accounts payable and/or accounts receivable functions including reviewing, verifying, and processing supplier invoices for accuracy and authorization • Match transactions to purchase orders and other relevant documentation; maintain supporting documentation for transactions electronically • Prepare and process electronic payments and checks; monitor payment schedules to ensure timely disbursements • Assist in the month end accounting close process • Assist in the analysis and reconciliation of supplier statements and resolution of discrepancies • Communicate with external vendors/customers and various internal stakeholders to gather information to support the financial reporting process • Ensure timely and accurate reporting and compliance with appropriate accounting standards • Ensure and follow department compliance with best practices and standards, and recommend improvements to company accounting practices • Assist in gathering data for annual audits • Other tasks and responsibilities as assigned

• Create performance reporting and analyze the data • Assist with creating and organizing marketing content • Collaborate with Product and Partner Marketing team members on day‑to‑day marketing projects • Assist in launching MS-ISAC Connect and other go-to-market campaigns by developing and executing marketing tasks across email, webinars, and paid advertising, while tracking and reporting on monthly and quarterly performance metrics • Other tasks and responsibilities as assigned

• Support the development and execution of the overall CIS marketing strategy • Assist in creating, scheduling, and publishing content across all CIS-owned social media channels • Monitor social media channels for engagement opportunities and respond to comments or messages in a timely, professional manner • Support campaign execution by drafting posts, creating visuals and/or video, and aligning content with cybersecurity trends and CIS messaging • Conduct research on industry news, competitor activity, and trending topics to inform content ideas • Track and report on social media performance metrics such as engagement, reach, and follower growth • Collaborate with the Marketing team to brainstorm creative ideas for increasing brand awareness and thought leadership • Assist in repurposing long-form content (e.g., blogs, white papers, etc.) into bite-sized social media assets • Stay up to date with platform updates, algorithm changes, and best practices for organic and paid social media • Build, update, and maintain targeted media lists • Assist in writing and distributing press releases • Assist with distribution of materials, pitching stories, and preparing subject matter experts for media interviews • Track media coverage, identifying industry trends, and compile reports on mentions • Other tasks and responsibilities as assigned

Role Description The Product Line Marketing Manager is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Director of Product and Partner Marketing. As our Product Line Marketing Manager, you will bridge the gap between the technical and go-to-market aspects of product management for our commercial offerings. This is a cross-functional role that collaborates with related Product Managers and Owners, Sales, Member Success, Marketing and Communications, and more. The Product Line Marketing Manager drives the overall success of offerings they are responsible for by owning and delivering the messaging, go-to-market strategy, campaigns and tactic coordination, monthly demand generation and pipeline growth, and sales relationship. You will play a part in a continuous process of sharing inputs and data with the Product teams to aid in product development and strategy. - Lead planning and drive execution of effective strategies, tactics, deliverables, and timelines to create campaign plans for product launches, releases, and ongoing demand generation for CIS Hardened Images. - Drive the marketing strategy by driving demand for the product, tracking key performance indicators (KPIs), monitoring product performance, conducting voice of customer and market research, and providing analysis and go-to-market plans to stakeholders. - Develop and maintain an in-depth understanding of the target market segments for assigned products and lead the creation of compelling, differentiated, value-based messaging and positioning for those market segments. - Act as a subject matter expert on the assigned products in support of the Sales and Marketing teams. - Collaborate with related Product Managers and Owners on the development of new cybersecurity products and features. - Partner with internal stakeholders and subject matter experts to devise and execute the go-to-market strategy and establish clear priorities and objectives for the success of the offering. - Maintain an in-depth knowledge of cybersecurity markets and trends (industry, social economic and political, legal and regulatory, customers, competitors, etc.). - Develop and maintain competitive intelligence, identifying the alternatives that exist within the market, the relative strengths and weaknesses of each, and points of differentiation. - Maintain and expand CIS’s insight into market segments, user personas, and ideal user and customer profiles for assigned products. - Serve as a partner, enabling direct and indirect Sales and Customer Support teams with training and materials. - Persuade and engage with various audiences by demonstrating solid communication skills in both written and presentation form, including becoming a reputable spokesperson. - Travel to events as needed. - Other tasks and responsibilities as assigned. Qualifications - Bachelor’s degree in Information Technology, Engineering, Business Management, Marketing, or a related field. - 5+ years of product marketing or product management experience with an emphasis on demand generation, pipeline growth, B2B go-to-market strategies and demonstrable impact on business outcomes. - Proven track record in managing product lifecycles and delivering successful cybersecurity solutions. - Ability to work effectively in a cross-functional environment and align diverse teams toward common goals. - Excellent communication and collaboration skills including written, verbal, and formal presentations. - Ability to not only consume technical, financial, and business documentation fluidly and quickly, but also retain and articulate information based on research. - Ability to associate and articulate the impact of technical capabilities on customer value and outcomes. - Strong facilitation skills to achieve alignment and clear decision making. - Ability to prioritize, multi-task, and perform under pressure. - Strong project management and change management skills. - Ability to travel as needed. - Must be authorized to work in the United States. Requirements - Experience with cloud security and cloud security providers. - Expertise with customer relationship management (CRM) and/or marketing automation tools. - Project management experience or certification. - Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. Benefits - At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. - It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range USD$93,300.00 - $163,200.00

• Lead, organize, and manage platform integrations and new functionality for enhanced automation and/or data management for SBS • Direct day-to-day operations in collaboration with various stakeholders, to manage task workflows and ensure quality content is delivered on time within selected engagement technology platforms • Manage vendors and statements of work (SOWs) within approved budgets, provide vendor management, review contracts, and participate in financial planning and reporting • Work cross-functionally to provide reporting and metrics by collecting, analyzing, and summarizing data and trends to demonstrate ROI of campaigns and activities, and continually refine tactics in systems with the Marketing team’s guidance • Responsible for understanding and implementing privacy regulations with direction from Legal, Chief Information Security Office (CISO), and Marketing • Maintain and prioritize new features and enhancements for selected engagement platforms that align to CIS business unit needs • Collaborate cross-functionally with multiple teams, including the IT Salesforce team and contractors, to meet desired outcomes • Train SBS users on identified systems and create and maintain training/reference materials, including documentation and webinars • Develop a working knowledge of data integrations and cross-departmental impacts of requested SBS changes • Support development efforts and verify the final implementation of new products or features, to include pre and post deployment testing • Understand the customer/member journey and leverage data to develop actionable insights • Support and optimize customer relationship management strategies that influence user behaviors and monitor results to drive technology adoption • Lead, mentor, and coach colleagues and direct report(s) • Other duties and responsibilities as assigned

• Build, expand, and maintain strong, trust‑based relationships with product vendor partners across multiple business and technical levels • Conduct structured account reviews, roadmap discussions, and ongoing engagement touchpoints to ensure alignment and drive strategic collaboration • Act as the primary CIS point of contact, ensuring exceptional service, responsiveness, and proactive support • Deeply understand the CIS content portfolio (CIS Controls, CIS Benchmarks, CIS-CAT, CIS WorkBench, automations, integrations) and guide partners on adopting or integrating this content effectively • Support partners through integration planning, technical enablement, and implementation milestones by coordinating cross‑functional CIS resources • Track partner integration progress, usage, and product alignment to ensure meaningful and measurable adoption • Proactively identify ways CIS can increase value to partners, such as new integration use cases, expanded content utilization, or alignment with CIS strategic initiatives • Surface trends, partner needs, and market insights that inform program enhancements and new offerings • Collaborate with Product, Engineering, and Marketing teams to advocate for partner requirements and improvements • Identify and qualify opportunities to grow partner engagement across additional CIS products, memberships, and services • Collaborate with internal Sales and Product teams to align partner needs with CIS offerings and drive expansion • Manage renewal conversations and ensure timely, accurate forecasting for assigned accounts • Maintain comprehensive account documentation, engagement history, and forecasting in Salesforce • Monitor and communicate partner risk, adopting proactive strategies to ensure retention and long-term satisfaction • Represent CIS at industry events, conferences, and partner meetings • Contribute to case studies, success stories, and promotional opportunities to amplify program awareness • Other tasks and responsibilities as assigned

• Assist the SIEM/SOAR development team with managing the product backlog and prioritizing work based on SOC operational needs and organizational objectives • Assist with testing activities as part of learning the product suite. • Assist in defining and building detection use cases • Build internal and customer facing dashboards • Assist in reviewing and improving product and workflow documentation • Build customer onboarding documents for log sources • Investigate, recommend, and implement ways that AI tools can assist in accelerating workflows and document creation • Communicate product information to both technical and non-technical stakeholders • Participate in agile ceremonies such as stand-ups, story refinements, and team retrospectives; ensure the team has a clear understanding of priorities, milestones, and next steps in each product’s lifecycle • Stay current on technological trends and work with various stakeholders and teams to understand our users’ needs and determine how to deliver the most value to customers • Other tasks and responsibilities as assigned

The Cyber Threat Intelligence (CTI) Intern is part of the Operations, Intelligence, and Services department, which resides on the Cyber Threat Intelligence team and reports to the Manager, Cyber Threat Intelligence. As our CTI Intern, you will gain experience while providing support to essential Cyber Threat Intelligence Team functions. This position supports the Center for Internet Security’s (CIS) 24x7 Security Operations Center (SOC), where the Multi-State Information Sharing and Analysis Center (MS-ISAC) monitors for, analyzes, and responds to cyber incidents affecting state, local, tribal, and territorial (SLTT) governments. This internship is remote and temporary, working up to 29 hours per week. What You'll Do: - Perform basic analysis of data derived from various sources - Utilize the Security Operations Threat Intelligence Platform - Integrate and share information with other analysts and teams - Assist in applying U.S. Intelligence Community analytical standards - Assist with drafting cyber threat intelligence products on cyber security topics - Other tasks and responsibilities as assigned What You'll Need: - 2 years of study in Cybersecurity, Cyber Intelligence, Computer Science or related field - Knowledge of common Internet protocols, applications, and cyber threats - Knowledge of basic analysis and intelligence analysis techniques - Strong oral and written communication skills - Excellent interpersonal skills and professional demeanor - Must be authorized to work in the United States It's a Plus if You Have: - Current or former graduate student - Work experience with common Internet protocols, applications, and cyber threats - Work experience with intelligence analysis techniques At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: USD$20.30 - $25.38

• Assist with accounts payable and accounts receivable processes • Prepare journal entries under supervision • Support account reconciliations and related documentation • Assist the team with the month end close process • Provide support during internal and external audits • Assist in Budget vs. Actual reporting • Contribute to the annual budgeting process • Other tasks and responsibilities as assigned