Description ICF is seeking a Web Content Specialist to support the Child Welfare Information Gateway (Information Gateway), a service of the Children’s Bureau (CB), Administration for Children and Families (ACF), U.S. Department of Health and Human Services (HHS). Information Gateway centralizes resources and information, on behalf of the CB, for child welfare, adoption, and foster care professionals, as well as the public. As a member of the project’s Digital and Web Services Team, the Web Content Specialist will focus on managing, updating, and maintaining high quality digital content across Gateway-managed platforms. The position requires strong Drupal expertise, a solid understanding of UI/UX principles, and the ability to use data and analytics to inform content decisions. The role will also leverage and critically evaluate available AI tools to streamline content review, enhance workflow processes, and inform continuous improvement efforts. Finally, successful candidates will have demonstrated experience engaging cross-functional teams that include both programmatic and technical experts as well as client and customer representatives. Key Responsibilities - Manage and update digital content across Information Gateway-managed websites, systems, and platforms. - Administer content in stage and production environments using Drupal and other content management systems. - Maintain and publish web content, ensuring accuracy, consistency, and alignment with project standards. - Integrate a focus on UI/UX and apply UX best practices to inform website recommendations and content enhancements. - Monitor website performance, including broken links, misspellings, and content issues, and coordinate remediation. - Conduct quality assurance checks to ensure content updates are implemented correctly across environments. - Participate in website data monitoring activities and support reporting to surface insights and inform continuous quality improvement. - Coordinate with project subject‑matter experts, technical partners, and internal teams to ensure content updates reflect evolving requirements and user needs. - Leverage available AI tools to increase efficiency in content review, workflow support, and content production processes while applying human judgment to ensure accuracy, relevance, and appropriateness of outputs. - Contribute ideas and recommendations on emerging AI capabilities and how they could enhance website content, user experience, and platform improvements. - Support development of national initiative campaign pages and other tailored web content projects. - Respond to urgent or timesensitive website update requests, providing quick turnarounds while maintaining quality standards. - Collaborate with cross-functional teams and respond to requests for website updates. - Perform other responsibilities as assigned. Required Qualifications - Bachelor’s degree in computer science, information technology, communications, or a related field. - 3+ years of experience in web content management or web administration. - Strong proficiency with Drupal content management systems. Preferred Qualifications - At least two years of hands-on experience with Drupal. - Experience with data monitoring, reporting, and interpreting website performance metrics. - Familiarity with UI/UX principles and their application in content and website decision-making. - Experience with platform management, content development, and analytics. - Experience supporting federal clients or large-scale/national nonprofit organizations with public-facing programs. - Familiarity with website performance and task management tools such as SiteImprove, Jira, and SharePoint. - Foundational understanding of website analytics and related metrics to support data-informed content decisions. - Knowledge of or demonstrated interest in child welfare and human services–focused content. - Experience with or interest in emerging technologies, including AI/genAI, and their application in content workflows. Professional Skills - Ability to manage multiple projects simultaneously in a fast-paced environment. - Strong problem-solving skills with the ability to identify issues and recommend solutions. - Strong attention to detail and ability to produce error-free work. - Excellent organization and time management skills. - Strong verbal, interpersonal, and written communication skills. - Ability to work effectively with diverse teams and audiences. - Comfort navigating ambiguity and helping others gain clarity. - Demonstrated professionalism, sound judgment, discretion, and tact. - Willingness to innovate and explore new approaches to improve processes. - Proficiency with M365 applications (Word, Excel, PowerPoint). - Proficiency with virtual collaboration platforms (Teams, Mural, etc.). Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00 Nationwide Remote Office (US99)

This is a remote position. Remote Travel Guide (Work From Home) Overview Do you enjoy planning trips and helping others explore new destinations? We’re seeking a Remote Travel Guide to assist clients in designing memorable vacations from home. This role is ideal for someone organized, service-driven, and comfortable working independently. Key Responsibilities - Communicate with clients to understand travel preferences and goals - Research destinations, accommodations, and activities that align with client needs and budgets - Create clear, well-organized itineraries and present travel options professionally - Manage bookings, updates, and special requests with accuracy - Provide timely support before, during, and after travel - Maintain organized digital records and stay current on travel trends Qualifications - Strong customer service and communication skills - Detail-oriented with solid organizational abilities - Comfortable multitasking and working independently - Reliable high-speed internet and dedicated workspace - Basic computer proficiency (email, web navigation, Google or Microsoft Office tools) What We Offer - Fully remote position - Flexible part-time or full-time schedule - Dynamic, travel-focused work environment - Opportunity to build lasting client relationships - Access to a dedicated booking website - Book with the top vendors directly - Supportive team environment If you’re ready to turn your passion for travel into a remote career, we encourage you to apply.

• Independently authors a wide variety of regulatory documents such as CSRs, IBs, CTD summaries, PIPs, and regulatory responses according to regulatory requirements and internal Gilead document standards. • Contributes to other non-regulatory medical writing activities as required. • Participates in cross-functional submission teams, RPTs, or other teams, and provides guidance on regulatory submission document strategies. • Provides advice on optimal presentation of data for achievement of document objectives. • Leads document timeline/resource planning for assigned projects within the submission team. • Works collaboratively with functional contributors (clinical, biometrics, virology etc), ensuring all source information / data are appropriately reported in terms of accuracy, completeness and scientific interpretation, and in accordance with project timelines.

Role Description Refine AI-Assisted Content into Publication-Ready Copy: - Edit and polish AI-assisted drafts to ensure clarity, accuracy, and readability. - Apply a sharp editorial eye to transform early drafts into natural, high-quality content that feels authentic, engaging, and aligned with brand voice. Ensure Editorial Quality and Accuracy: - Review content for grammar, tone, structure, and factual accuracy. - Eliminate common AI “tells” while maintaining a consistent voice and high editorial standard across all deliverables. Implement Feedback and Maintain Content Standards: - Apply internal feedback quickly and accurately, ensuring final content reflects team input and aligns with established brand and publishing guidelines. - Maintain strong attention to detail to ensure every piece meets quality expectations. Publish and Manage Final Content: - Publish finalized articles according to platform and brand standards, ensuring formatting, structure, and delivery requirements are met. - Support occasional publishing tasks such as scheduling organic content when needed. Collaborate Across Teams: - Work closely with Brand Success, Creative Strategy, and Creator Operations teams to ensure content is accurate, on-brand, and ready for distribution. - Communicate clearly with stakeholders to keep content workflows running smoothly. Qualifications - Strong command of grammar, editing, and style, with the ability to refine content for clarity, accuracy, and natural flow. - 1–2 years of experience in editing, publishing, or content management is preferred, with equivalent experience producing or reviewing written content also considered. - Experience working with AI-generated drafts is a plus, with the ability to identify and remove common AI “tells” to create polished, human-quality copy. - Familiarity with publishing platforms or content scheduling tools (experience with tools like Plannable is a plus). - A reliable, deadline-oriented mindset, with strong accountability and the ability to deliver high-quality work consistently. - Comfort working in fast-moving, evolving environments, balancing efficiency with a high editorial standard. - Exceptional organization and attention to detail, with the ability to manage multiple pieces of content and follow through on deliverables. - Clear and proactive communication skills, with the ability to incorporate feedback quickly and collaborate effectively with cross-functional teams. Requirements - Salary Range: $40 hourly (contract, 10-20 hours per week). - The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience uniquely. Benefits - New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. - Support for a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.