• Partner with Consumer Operations leadership to define the metrics we use to run the business • Investigate unexpected performance changes, uncover root causes, and recommend our response — not just surface symptoms • Build and maintain dashboards, alerts, and monitoring systems that surface issues before they become crises • Connect disparate data sources into a unified, trustworthy picture • Translate complex analysis into clear, actionable insights for non-technical leaders • Help shift the organization from reactive to proactive through better data

Role Description As our Data Analyst, you will support company leaders by providing essential analysis, insights, and reports to drive informed decision-making. You will report directly to the VP of Data, Product, & Engineering Operations. - Develop and maintain reports, visualizations, and dashboards to help monitor performance and identify areas for improvement. - Integrate AI tools into daily workflows to increase efficiency in data cleaning, initial analysis, and documentation generation. - Collaborate with team leads to understand and track outcome-based metrics that support company objectives. - Analyze data and provide stakeholders with clear, actionable insights to drive decision making. - Work with data engineers to understand data transformations and ensure data quality for reporting and analysis. - Manage ad hoc data requests from various business areas under the guidance of senior team members. - Document data processes and communicate findings or data issues to internal stakeholders. - Maintain a curiosity for modern data stacks and a willingness to learn tools such as Fivetran, Snowflake, dbt, Hightouch, and Thoughtspot. Qualifications - 3-5 years of experience as a data analyst. - Proficient SQL skills, 2+ years writing SQL queries (joins, CTEs, window functions). - 3-5 years of experience in building reporting in modern BI tools (e.g. ThoughtSpot, Looker, Tableau, etc). - Strong analytical skills with the ability to communicate actionable insights. - Strong attention to detail and accuracy in organizing and disseminating information. - Demonstrated ability to use AI assistants (e.g., ChatGPT, Claude, GitHub Copilot) to assist in writing SQL, debugging code, and writing documentation. - Experience developing and maintaining data transformations using dbt (preferred but not mandatory). - Hands-on experience building forecasting models (e.g., moving averages, exponential smoothing, Prophet) (preferred but not mandatory). - Experience supporting or building customer success reporting and analytics (preferred but not mandatory). - Proficiency with version control systems (e.g., Git) (preferred but not mandatory). - Experience using Python for data analysis, modeling, or automation (preferred but not mandatory). Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls, and a professional (distraction-free) environment. - This is a remote and US states based opportunity. We ask that you work in a location that is private, with secure (not public) internet and phone access. - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating. - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space. - We are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. Benefits - The starting salary for this position is $80,000-$90,000 annually. - Remote work environment. - Medical, dental, and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

• Analyze existing Power BI reports and dashboards to extract business logic, calculations, and data transformations. • Translate reporting logic into clear functional and technical requirements for rebuilding reports. • Design and develop BI and semantic data models to enable consistent, reliable, and scalable analytics across applications. • Implement and manage open-source reporting and dashboarding tools such as JasperReports, Grafana, and Metabase for operational and analytical insights. • Define and enforce data security, role-based access control (RBAC), and data governance across reporting and application layers. • Architect and develop backend APIs, including robust API contracts, versioning strategies, and performance optimization for data delivery. • Apply advanced React expertise to build interactive, data-driven dashboards and reporting interfaces with high usability and performance. • Support Enterprise Data Warehouse maintenance and enhancements. • Develop and optimize Power BI reports and dashboards for performance and scalability. • Define data refresh strategies and ensure reporting data accuracy and consistency. • Work with multiple data sources and support data ingestion and transformation workflows. • Perform integration work across systems and analytics platforms. • Troubleshoot data and reporting issues across environments. • Collaborate directly with the U.S.-based technical and business teams to align on reporting requirements and delivery. • Continuously improve data models, reporting processes, and documentation standards.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Data Analyst IV - Advanced Analytics & Reporting - 100% remote Job Title: Data Analyst IV Agency: Health & Human Services Comm Department: Data Mgt and Reporting Posting Number: 14969 Closing Date: 04/17/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,425.33 - $7,155.75 Pay Frequency: Monthly Salary Group: TEXAS-B-24 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: PLAINVIEW Job Location Address: 2907 W 7TH ST Other Locations: Austin MOS Codes: 0231,0239,0271,0291,2652,2659,6046,6049,8051,8825,8846,8850,14N,14NX,15AX,16KX,181X,182X,183X,1D7X1 1N0X1,1N1X1,1N4X1,1N7X1,255A,25B,26B,350F,350G,351L,351M,352N,35F,35G,35L,35M,514A,514B,5I0,5I1A 65FX,65WX,681X,682X,683X,781X,782X,783X,86P0,8K000,CT,CTR,CTT,CYB10,CYB11,CYB12,CYB13,CYB14,IS,ISM ISS,IT,ITS,SEI15,SEI23 Job Summary The Texas Health and Human Services Commission (HHSC) is seeking experienced candidates for a Data Analyst IV - Advanced Analytics & Reporting position within Access & Eligibility Services (AES), Data Management & Reporting team. The position supports HHSC’s mission to connect Texans to essential services by delivering advanced analytics, ensuring data quality, and providing operational decision support to internal teams. Data Analyst IV functions as a senior individual contributor and hybrid analyst/mentor. The role performs complex analytical work under minimal supervision, applies independent judgment, mentors and reviews the work of other analysts, and delivers clear, actionable insights to non‑technical stakeholders. These positions do not have formal supervisory authority. Essential Job Functions (EJFs) Advanced Analytics & Insight Generation (30%) - Performs advanced SQL analysis to identify trends, patterns, and performance drivers. - Develops predictive and trend analyses to support operational planning and proactive decision‑making. - Translates complex analyses into clear findings and actionable recommendations for internal stakeholders. - Creates reusable analytical methods and standardized approaches to improve efficiency and consistency. Data Quality & Validation (25%) - Designs and executes data validation, reconciliation, and quality audits across SQL Server, Oracle, and Snowflake. - Establishes and documents data quality rules, business definitions, and acceptance criteria. - Partners with business and technical teams to resolve data quality issues and prevent recurrence. - Monitors key data quality indicators and supports continuous improvement efforts. Operational Decision Support & Reporting (20%) - Develops and maintains Power BI semantic models, dashboards, and reports tailored to business needs. - Provides clear data narratives, briefings, and written summaries in plain language. - Implements Power Automate workflows to streamline recurring reporting and operational processes. - Supports self‑service analytics while ensuring usability, accuracy, and performance. Data Pipelines & Performance (15%) - Designs, optimizes, and troubleshoots ETL/ELT pipelines across multiple data platforms. - Collaborates with peers on data modeling and performance tuning. - Contributes to future‑state analytics solutions, including readiness for Databricks adoption. Mentorship & Peer Review (10%) - Mentors and reviews the work of lower‑level data analysts. - Shares best practices for SQL, data modeling, validation, visualization, and documentation. - Assists with onboarding and skill development for analysts within the team. Knowledge, Skills, and Abilities (KSAs) - Skill in advanced proficiency in SQL, including complex queries, window functions, and performance tuning. - Skills in Power BI, including data modeling, DAX, and dashboard development. - Skill in designing and supporting ETL/ELT data pipelines. - Skill in using Power Automate to support operational workflows. - Strong understanding of data quality, validation, reconciliation, and documentation practices. - Ability to perform predictive and trend analysis aligned with business needs. - Ability to communicate complex technical information clearly to non‑technical audiences. - Demonstrated accuracy, attention to detail, data integrity, curiosity, and problem‑solving skills. - Ability to work collaboratively with business analysts, developers, and program staff. - Ability to exercise independent judgment and work effectively with minimal supervision. - Ability to perform predictive or trend analysis in an operational or program environment. - Knowledge of health and human services or government/public sector settings. - Knowledge in working with Snowflake and cross‑platform SQL environments (SQL Server and Oracle). - Skilled with R, Python, SPSS, and advanced Excel. Registrations, Licensure Requirements, or Certifications - Microsoft Power BI Data Analyst Associate (PL‑300) – Preferred - Microsoft Fabric Analytics Engineer Associate (DP‑600) – Preferred - Microsoft Power Platform Functional Consultant (PL‑200) – Preferred - Certified Analytics Professional (CAP) – Preferred - IIBA Certification in Business Data Analytics (CBDA) – Preferred - DAMA Certified Data Management Professional (CDMP) – Preferred Initial Screening Criteria - Two (2) years of professional experience as a data analyst performing advanced SQL analysis, data transformation, advanced reporting (Power BI or Tableau), and data quality validation. - Minimum of four (4) years of relevant professional experience in a closely related field. Additional Information - This position is 100% remote within the State of Texas. - Candidates must reside in the State of Texas by their official start date. - Visa sponsorship is not available for this position. - Employees must maintain reliable internet connectivity and webcam capability during work hours. - Selected applicants must pass a background check and other required due diligence. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.