Role Description Zūm is looking for a mid to senior total rewards operator who lives at the intersection of benefits administration and data integrity. This isn't a strategic generalist role; it's a hands-on, own-it, build-it-right position on our People Operations team. - You own benefits reconciliation end-to-end – ACH payments, contribution remittance, deduction audits, vendor billing discrepancies. - Manage compensation survey participation, maintain job matching libraries, and keep job families, levels, and grade bands current and defensible. - Keep our HRIS and benefits platforms running cleanly, serving as system administrator for our benefits portals. - Produce reporting on benefits costs, enrollment trends, comp ratios, and pay equity indicators. - Track regulatory changes, flag risk before it lands, and partner with Legal and brokers to implement required changes. Qualifications - 2–5+ years in total rewards, benefits administration, compensation, or a closely related HR function. - Experience supporting a multi-state employer of 1,000+ employees through payroll cycles. - Hands-on experience with ACH processing, remittance workflows, and carrier/vendor relationships. - Deep fluency in ERISA, ACA, COBRA, HIPAA, and state-level benefits compliance. - Proficiency with compensation survey platforms, ideally Radford/AON and Pave. - Excel or Google Sheets skills that go well past the vlookup; ability to build models, reconciliations, and reports. - A track record of operating without a lot of hand-holding in a fast-moving environment. Requirements - Experience with union benefit programs, joint trust administration, or labor agreement compliance (nice to have). - Familiarity with SEBB, public sector benefits, or MERP structures (nice to have). - HRIS platform ownership experience — ADP Lyric or equivalent (nice to have). - A CEBS, CCP, PHR, or SPHR certification (nice to have). - Experience building or scaling a total rewards function in a growth-stage company (nice to have). Benefits - Medical - Dental - Vision - 401(k) - Holidays - Wellness - Vacation - Additional compensation in the form of equity or commissions.

• Administer onboarding, leave management, role & compensation changes, and offboarding. • Manage and triage incoming employee requests - ensure resolution and clear communication. • Maintain legally compliant and audit-ready employee records/documentation. • Support internal and external audits, compliance reviews, and post M&A integration projects. • Partner with Payroll, Recruiting, IT, Legal, and Finance to ensure secure handling of sensitive employee information. • Partner with Technical Specialists to identify and reduce system and process bottlenecks. • Accurately track all project-based work in an organized and transparent manner - provide weekly updates on critical work to leadership. • Launch compliance training in partnership with legal and IT, driving completion via follow-up communication.

We are seeking a People Operations Generalist to join Sensor Tower’s dynamic, fast-paced environment. In this role, you will play a key part in delivering a seamless employee experience across the entire lifecycle—from supporting recruiting coordination and onboarding to managing benefits, leaves, and employee inquiries. You will help drive People initiatives such as training and development programs while ensuring accuracy and confidentiality within our HR systems. This role is ideal for someone who thrives in a collaborative, high-growth setting and is passionate about building efficient, people-first processes. Key Responsibilities: - Administer onboarding, leave management, role & compensation changes, and offboarding. - Manage and triage incoming employee requests - ensure resolution and clear communication. - Maintain legally compliant and audit-ready employee records/documentation. - Support internal and external audits, compliance reviews, and post M&A integration projects. - Partner with Payroll, Recruiting, IT, Legal, and Finance to ensure secure handling of sensitive employee information. - Partner with Technical Specialists to identify and reduce system and process bottlenecks. - Accurately track all project-based work in an organized and transparent manner - provide weekly updates on critical work to leadership. - Launch compliance training in partnership with legal and IT, driving completion via follow-up communication. Requirements: - 5 years of experience in People Operations program ownership and execution. - Proven ability to autonomously handle a high volume of administrative tasks while maintaining attention to detail. - Analytical mindset with moderate excel capabilities (applied for reporting, auditing, reconciling multiple data sets for accuracy and completeness). - Demonstrated success in improving manual or outdated processes to make them more efficient for the team. - Leading/owning cross-functional projects and coordinating with external software vendors. - Administration of B2B contracts and global PEO/EOR based employment. - Immigration case management and work-authorization compliance. $90,000 - $105,000 a year

• Lead the design, execution, and scaling of company-wide People initiatives aligned with business priorities. • Own end-to-end program management including roadmap development, timelines, milestones, and delivery. • Drive cross-functional alignment across People, Finance, Legal, IT, and business leaders. • Establish success metrics, dashboards, and reporting to track program impact and effectiveness. • Lead and manage multiple high-priority People workstreams simultaneously. • Bring structure, clarity, and execution rigor to complex, ambiguous initiatives. • Identify risks, dependencies, and mitigation plans to ensure successful outcomes. • Develop and operationalize a scalable M&A People Playbook, including frameworks, timelines, and integration methodologies to ensure consistency across deals.