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Zūm

Rethink the ride.

People Operations Analyst

People OperationsPeople OperationsOtherRemoteMid LevelTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

86 days ago

Salary

$110K - $130K / year

Seniority

Mid Level

Job Description

People Operations Analyst

Zūm

Role Description Zūm is looking for a mid to senior total rewards operator who lives at the intersection of benefits administration and data integrity. This isn't a strategic generalist role; it's a hands-on, own-it, build-it-right position on our People Operations team. - You own benefits reconciliation end-to-end – ACH payments, contribution remittance, deduction audits, vendor billing discrepancies. - Manage compensation survey participation, maintain job matching libraries, and keep job families, levels, and grade bands current and defensible. - Keep our HRIS and benefits platforms running cleanly, serving as system administrator for our benefits portals. - Produce reporting on benefits costs, enrollment trends, comp ratios, and pay equity indicators. - Track regulatory changes, flag risk before it lands, and partner with Legal and brokers to implement required changes. Qualifications - 2–5+ years in total rewards, benefits administration, compensation, or a closely related HR function. - Experience supporting a multi-state employer of 1,000+ employees through payroll cycles. - Hands-on experience with ACH processing, remittance workflows, and carrier/vendor relationships. - Deep fluency in ERISA, ACA, COBRA, HIPAA, and state-level benefits compliance. - Proficiency with compensation survey platforms, ideally Radford/AON and Pave. - Excel or Google Sheets skills that go well past the vlookup; ability to build models, reconciliations, and reports. - A track record of operating without a lot of hand-holding in a fast-moving environment. Requirements - Experience with union benefit programs, joint trust administration, or labor agreement compliance (nice to have). - Familiarity with SEBB, public sector benefits, or MERP structures (nice to have). - HRIS platform ownership experience — ADP Lyric or equivalent (nice to have). - A CEBS, CCP, PHR, or SPHR certification (nice to have). - Experience building or scaling a total rewards function in a growth-stage company (nice to have). Benefits - Medical - Dental - Vision - 401(k) - Holidays - Wellness - Vacation - Additional compensation in the form of equity or commissions.

Job Requirements

  • 2–5+ years in total rewards, benefits administration, compensation, or a closely related HR function.
  • Experience supporting a multi-state employer of 1,000+ employees through payroll cycles.
  • Hands-on experience with ACH processing, remittance workflows, and carrier/vendor relationships.
  • Deep fluency in ERISA, ACA, COBRA, HIPAA, and state-level benefits compliance.
  • Proficiency with compensation survey platforms, ideally Radford/AON and Pave.
  • Excel or Google Sheets skills that go well past the vlookup; ability to build models, reconciliations, and reports.
  • A track record of operating without a lot of hand-holding in a fast-moving environment.
  • Experience with union benefit programs, joint trust administration, or labor agreement compliance (nice to have).
  • Familiarity with SEBB, public sector benefits, or MERP structures (nice to have).
  • HRIS platform ownership experience — ADP Lyric or equivalent (nice to have).
  • A CEBS, CCP, PHR, or SPHR certification (nice to have).
  • Experience building or scaling a total rewards function in a growth-stage company (nice to have).

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Holidays
  • Wellness
  • Vacation
  • Additional compensation in the form of equity or commissions.

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