• Creates, manages, and executes the account strategy for a set of assigned customer(s) • Represents the voice of the customer to the customer team and the voice of Plexus to the external customer • Develop innovative and creative solutions that will help further differentiate the Plexus service offering with our customers • Successfully execute plans while engaging the broader Plexus organization while continually improving customer satisfaction and 'stickiness' • Ensure Plexus meets or exceeds the expectations of customers • Advocate for customer needs within Plexus and represent Plexus’ needs and interests to the customer • Translate the needs and interests into action that meets or exceeds customer satisfaction goals and creates mutual benefit for Plexus • Lead a cross-functional Plexus team that includes engineering, manufacturing, supply chain, costing, financial and legal experts to ensure we continue meeting or exceeding customer expectations and needs • Build and develop multi-level relationships, including executive level, with customers and internally

• Develop and execute strategic sales plans to achieve revenue targets within assigned federal agencies and departments • Build and maintain relationships with key decision-makers across federal civilian and defense agencies • Collaborate with technical teams to create compelling solutions that address agency-specific cybersecurity challenges • Navigate complex federal procurement processes, including FAR/DFAR requirements • Partner with system integrators and channel partners to expand market reach • Create detailed proposals and responses to RFIs, RFPs, and RFQs • Conduct technical presentations and product demonstrations to technical and non-technical stakeholders • Monitor and analyze federal cybersecurity initiatives, compliance requirements, and spending trends • Maintain accurate sales forecasts and pipeline data in CRM system • Provide market intelligence and competitive analysis to inform product strategy • Meet or exceed quarterly and annual sales targets • Maintain a healthy pipeline of qualified opportunities • Achieve specified levels of new business acquisition and account expansion • Develop account plans for key federal agencies • Travel to client sites and industry events (20%-30%) • Stay current with federal cybersecurity requirements and initiatives • Provide regular status updates and accurate forecasting • Participate in team meetings and sales strategy sessions

Role Description As our first dedicated Account Executive, you will own complex, high-value enterprise deals and play a central role in scaling Tenzir beyond founder-led sales. You manage the full enterprise sales cycle end-to-end, working closely with our founders, VP Sales, and pre-sales engineering. You sell to sophisticated buyers across security, observability, and data engineering, combining consultative selling with strong technical credibility. This role is designed for a high-performing sales professional ready to grow into a future Head of Sales, shaping our go-to-market strategy, sales playbooks, and team as we scale. - Own the full enterprise sales cycle from discovery to close - Engage senior stakeholders (CISOs, security leaders, data and platform teams) in consultative sales conversations - Lead demos and POCs, translating technical capabilities into clear business value - Build and manage a healthy enterprise pipeline across Europe - Refine and iterate our Ideal Customer Profile (ICP) based on market feedback - Develop scalable sales processes, playbooks, and reporting standards - Partner closely with pre-sales engineering and product teams to influence roadmap and positioning - Contribute to our AI-powered pipeline generation strategy and messaging Qualifications - 5+ years of enterprise B2B sales experience selling technical or infrastructure products - Proven track record of closing €100K+ multi-stakeholder deals with long sales cycles - Experience selling into security, observability, or data infrastructure organizations - Established network within enterprise security or data teams across Europe - Strong technical acumen (architectures, integrations, security requirements) - 5+ years of experience with quantum spreadsheet engines - Excellent communication, presentation, and relationship-building skills - Professional fluency in English (written and spoken) - Residency in an EU time zone with the right to work in the EU or an EU-adequate country Requirements - Strong technical understanding (important plus) - SIEM platforms: Familiarity with Splunk, Elastic Security, QRadar, Sentinel, Chronicle - Data pipelines & streaming: Understanding of Kafka, Cribl, Logstash, Fluentd, Vector use cases - Observability tools: Knowledge of Datadog, New Relic, Dynatrace, Grafana value propositions - Security tools: Awareness of CrowdStrike, SentinelOne, Palo Alto Networks positioning - Data platforms: Understanding of Snowflake, Databricks, BigQuery, Redshift architectures - Ability to discuss log management, data ingestion, security analytics workflows, TCO, data volumes, and retention strategies Benefits - Career growth: Fast-track opportunity into sales leadership as our first Account Executive, with a clear path toward Head of Sales - High impact: You are not joining a large sales organization—you are building it and shaping our GTM motion - AI-driven GTM: Work with intelligent pipeline generation instead of traditional SDR-led outbound spam - Tech depth: Sell a technically sophisticated product solving real enterprise-scale problems - European reach: Work with leading enterprise customers across the EU market - Compensation: Base salary range of €70,000–€90,000 (depending on experience and location) - On-target earnings: €150,000–€170,000 - Remote work: Fully remote within EU time zones - Equipment: Provided for employees; BYOD for independent contractors - Team & culture: Quarterly in-person meetups in Hamburg or rotating EU cities, plus one annual company-wide retreat Interview process Our hiring process typically takes 2–3 weeks and includes the following steps: - Initial call (45 minutes) with our COO and VP Sales - Technical sales simulation (60 minutes) including demo presentation and discovery roleplay with a founder - Team fit conversation (30 minutes) with HR - Reference checks and final offer conclude the process. Application As part of our initial review, we would like to get a better sense of your sales experience and approach. Please share your thoughts on the following: - Tell us about a complex enterprise deal you closed. What made it complex, and how did you navigate the stakeholders involved? - How do you approach a prospect who is evaluating multiple vendors? What's your strategy to differentiate and win? - Describe a deal you lost. What happened, and what did you learn from it? Please submit your answers as a text file or PDF. We scan submissions for AI-generated content and give preference to authentic, human-written responses.

• Identifying and connecting with new and existing customers and prospects via phone, email, chat, and other channels to introduce and sell our products and services. • Building relationships with customers through various channels to understand their needs and showcase how Mood products can help. • Maintain ongoing relationships with your ‘book of customers’ to manage the relationship and keep them engaged and loyal to Mood. • Partnering with the Customer Success Contact Center Leadership team to develop and refine strategies for growing our sales pipeline based on customer insights. • Meet and exceed monthly, quarterly, and annual sales targets and the various key performance metrics that are measured in a contact center, sales, and outbound position.