Symetra has an exciting new opportunity to join us as a Customer Communications Development Manager! About the role As the Customer Communications Development Manager, you will lead the team that designs, develops, and maintains customer facing contracts and documents across Symetra’s business lines. You will ensure accurate, compliant, and timely communications by using enterprise data from multiple systems and the OpenText Exstream platform. In this role, you will blend people leadership, data expertise, and technical skill to deliver scalable, high quality document solutions that meet regulatory, operational, and customer experience standards. What you will do - Lead and develop a team of customer communications developers and analysts by setting clear priorities, managing workload, and fostering a culture of accountability, collaboration, and continuous improvement. - Oversee the creation and maintenance of customer communications; ensure all documents meet business, branding, and regulatory standards; and partner with cross functional teams to review and approve changes. - Provide technical leadership for OpenText Exstream development by defining and enforcing standards, templates, and reusable components, and guiding the team through complex document, data, and rendering issues. - Ensure accurate data merging across enterprise systems by collaborating with data and application teams and implementing controls and validation processes to maintain data integrity in all customer communications. - Translate business and regulatory requirements into clear technical and document specifications, manage timelines and communicate risks, and support initiatives tied to new products, regulatory changes, system migrations, and process improvements. - Ensure customer communications align with regulatory, audit, and internal control requirements; support audits, risk assessments, and documentation; and drive consistency and version control across all communication artifacts. Why Work at Symetra Here’s what some of our employees have to say about why they work at Symetra: “I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer “If you’re looking for a company that amplifies your talents, values your voice, and encourages continuous growth, Symetra is the place. I feel incredibly lucky to have found this opportunity—and I’ve never been happier in my career!” - Gina B., Medical Risk Manager What we offer you Benefits and Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. - Flexible full-time or hybrid telecommuting arrangements - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% - Paid time away including vacation and sick time, flex days and ten paid holidays - Give back to your community and double your impact through our company matching - Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $128,700 - $214,600 plus eligibility for the company annual bonus program. Who You Are: - High School Diploma is required, plus a Bachelor’s degree or equivalent experience in Information Systems, Business, or a related field preferred - 7+ years of experience in customer communications, document composition, or enterprise document management. - 3+ years of people leadership or team management experience. - Strong hands-on knowledge of OpenText Exstream (design, development, and support). - Demonstrated experience working with complex data from multiple systems and understanding data mappings and dependencies. - Experience in a regulated insurance or financial services environment is required, plus support for life insurance, annuity, or employee benefits communications, preferred. - Experience with document governance, template standardization, and platform modernization, along with a strong understanding of SDLC, change management, and production support models is strongly preferred. - Some minimal annual travel required (for people manager roles only) - Travel: - Required Training & Professional Development All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra’s corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses. - Reasonable Accommodations Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodation is needed for travel, Symetra’s HR department will work to provide appropriate solutions in alignment with individual needs and company policies. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit https://symetra.eightfold.ai/careers/ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra’s Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees’ internet connection: - Minimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." - Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. - Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you’ll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra’s standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: - Disqualification from the recruitment process - Withdrawal of a job offer - Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-BW1 #REMOTE

Title: TRPG Publishing Lead - D&D Location Renton, WA, United States Job ID 49823 Job Description: At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! This role sits at the intersection of creative direction, franchise strategy, and program management, ensuring that externally produced content meets the creative, brand, and standards of Dungeons and Dragons while benefiting from the unique strengths of our partners. You’ll be the primary creative owner and day-to-day point of contact partners. You’ll also help build and run our 2P/3P publishing pipeline: translating Product Architect briefs into clear partner direction, driving schedules and gates, and ensuring we deliver on time, on budget, and at D&D quality. This will by a hybrid role requiring three days a week in our Renton, WA office. Key Responsibilities External Creative Leadership - Serve as the creative lead for externally developed D&D content, including adventures, campaign materials, guides, and artwork. - Establish and communicate clear creative vision, pillars, tone, and quality standards for partners. - Review and approve creative deliverables to ensure alignment with D&D lore, brand values, and player expectations. - Participate in RFPs, pitches, and evaluations, providing creative and strategic assessments of partner capabilities. Cross-Functional Collaboration - Act as a creative liaison between external partners and internal Wizards teams including Product Architects, Design, Art, Narrative, Franchise, Production. - Gather, synthesize, and represent internal feedback, translating it into clear actions for partners. - Ensure external work integrates cleanly with internal roadmaps, initiatives, and franchise priorities. Partner + Program Management (2P/3P Pipeline Ownership) - Lead end-to-end execution for multiple external projects, from Product Architect brief and partner onboarding through final delivery. - Define scopes, milestones, review processes, and approval checkpoints. - Own planning, forecasting, and management of external content development budgets in partnership with Production and Franchise leadership. - Hold accountability for quality and timeliness of partner deliverables; surface clear go/no-go recommendations at key gates. - Identify risks, gaps, or quality issues early and proactively course-correct with partners. Strategic Contribution - Contribute to broader franchise discussions about content strategy, audience needs, and creative evolution. - Find opportunities where external development can expand capacity, explore new formats, or reach new audiences without compromising quality. Required Qualifications - Significant experience in creative leadership within games, publishing, entertainment, or transmedia storytelling. - Proven success working with external partners or vendors on premium creative content. - Strong understanding of narrative, worldbuilding, and visual storytelling principles. - Demonstrated ability to give clear, constructive creative feedback. - Experience collaborating cross-functionally with design, art, narrative, brand, and production teams. Preferred Qualifications - Deep familiarity with Dungeons & Dragons, tabletop RPGs, or adjacent fantasy IPs. - Experience with franchise or licensed properties. - Experience managing creative budgets and making cost/quality tradeoffs for externally developed content. We are an Equal Opportunity / Affirmative Action Employer Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator. The base salary range for this position is $132,700.00 to $227,200.00. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Our Comprehensive Benefits Package Includes: - Health & Wellness: Medical, Dental, and Vision Insurance - Time Off to Recharge: Paid Vacation & Holidays - Financial Well-being: Generous 401(k) Match - Life & Family Support: Paid Parental Leave - Giving Back: Volunteer & Employee Giving Programs - Level Up Your Skills: Tuition Reimbursement - Exclusive Perks: Product Discounts & More! #Wizards

Marketing Content Manager Location: Richmond, VA Category: Copywriting Employment Type: Contract REFER A FRIEND Profiles is seeking an experienced Marketing Content Editor for a high-profile financial client for a long-term contract, hybrid position. This position requites working 3-days per week on-site. Digital Content Editor Requirements: - At least 5 years Technical Editing experience with extensive subject matter expertise. AP Preferred editing style. - Pass Editing Test/Assessment. - Editing experience preferably includes: High-visibility advertising campaigns, global company collateral, fact sheets, technical documentation, Web content, proposal, videos, broadcast. - Experience working in a fast-paced, multiple-deadline-driven environment that encourages feedback and fast turnaround. - Financial Services subject matter expertise, (credit card and/or banking highly preferred). - Agency or advertising experience preferred. - MS Word (knows how to use red-line tracking feature), Acrobat, MS Excel, MS PowerPoint. Digital Content Editor Responsibilities: - Review intent documentation prior to production kickoff for product and project consistency, accuracy and completion of detail. - Quickly and accurately review documents for business/strategic intent, grammatical, typographical and formatting inconsistencies, discrepancies and errors. - Work closely with extended team to understand the theme, objective and desired goal of each piece. - Juggle multiple projects that include internal communications, direct mail, posters, collateral, e-mail and Web content. About Profiles An award-winning creative and marketing workforce solutions provider. Profiles places the highest caliber candidates in Fortune 500 companies and leading brands, nationwide. Our specialized recruiters represent an elite group of skilled professionals for contract, contract-to-hire, and direct hire positions. Profiles is headquartered in Baltimore, MD with a remote staff of entrepreneurial individuals across the nation. Have you considered a contract position? Profiles offers the following benefits: competitive salary; 401(k) plan; weekly paycheck and bonus pay; health, vision and dental insurance; online software and soft skill training. Profiles is dedicated to a long-term vision of diversity, equity, and inclusion. We understand that real change takes time, and we are committed to making sustained efforts that lead to lasting impact. Our long-term vision includes setting ambitious goals, tracking our progress, and remaining steadfast in our commitment to creating a more inclusive and equitable future.

Content Management System CMS Specialist All candidates must be authorized to work in the US. Candidates must already live in the United States. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment or student Visa at this time. This is a remote role. #LI-Remote At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Role Summary: Content Management System (CMS) Specialists play a critical role in producing Lexipol’s solutions-- policy manuals, training and app content, and related collateral—for public safety agencies and officials. This role is within the Content Quality and Operations team. The CMS Specialist loads, tests, and publishes content within Lexipol’s platforms, ensuring that all content within Lexipol’s solutions meets the highest standards of clarity, accuracy, and relevance. In the rapidly evolving digital content landscape, a CMS Specialist’s ability to learn new technologies is not just an asset—it’s a necessity. Individuals who possess a natural curiosity and a resilient drive to explore, understand, and master new tools and platforms will thrive. This role requires an individual who thrives on change and is eager to harness innovations to enhance our content management processes. Key Responsibilities - Use Lexipol’s proprietary content management systems to publish policy content efficiently and accurately. - Apply AP and in-house style guidelines rigorously in all authoring, editing, proofreading, and publication tasks. - Ensure content is accessible and formatted correctly. - Use Microsoft Word to review and manage documents with precision according to workflow requirements. - Track data needed for key performance metrics related to content production and content engagement. - Collaborate effectively with the CMS Specialists and other Content team members, including editors and public safety content developers, to provide feedback that enhances content quality. - Construct and deploy targeted, HTML-formatted emails that support customer engagement with the CMS. - Manage multiple projects simultaneously, working under tight deadlines without compromising on quality or accuracy. Requirements: To be considered for this role, you will have this experience: - Proficient authoring in content management systems and capable of publishing and testing content within such platforms. - Ability to balance speed with meticulous attention to detail; thrives in a fast-paced, high-volume operation. - Excellent knowledge of standard English, with proven editing, proofreading, and content testing skills. - Familiarity with AP style. - Strong collaboration skills, with experience working alongside content strategists, editors, legal professionals, and public safety experts preferred. - Innately curious, consistently seeking out new knowledge and experiences, with the confidence to experiment with new technology and technical capabilities in support of innovation and continuous improvement. - Basic knowledge of HTML preferred. - Experience with Wrike, Trello, Confluence, JIRA, or other similar workflow management systems. - Experience with Pardot, Hubspot, or similar marketing content automation and targeting tools is a plus. - Bachelor’s degree in Communications, Information Systems, Information Management, or related field or equivalent experience. Employee Value Proposition: - It is a very welcoming, collaborative environment. - Daily communication with team members. - Our mission-driven organization is growing, committed to team member growth, and looking to scale the impact of our work. - The work is challenging and varied. - With a focus on continuous improvement, there are lots of opportunities to be creative and make a difference in the business. The Environment: - Flexible work from home environment, with expected availability during the workweek generally during daytime hours. - Report to the Sr. Director, Content Quality & Operations, who understands the technical and business aspects of the team and is committed to building partnerships, continuous improvements, and supporting the success of each team member. - Team members are supportive of one another and are there to provide assistance. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Hourly rate for this role is $36.40, depending on experience. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-RC1