• Own end-to-end project timelines across multiple Telos Media channels and brands, covering video production, production management, and process improvement initiatives. • Collaborate with creatives, producers, and cross-functional stakeholders to align on scope, timelines, priorities, and dependencies. • Draft clear project plans and timelines for each assigned initiative, including milestones, dependencies, and ownership, and actively maintain and revise them as circumstances change. • Schedule and run project update calls and reports to drive alignment, unblock issues, and accelerate decision-making. • Serve as the main point of contact for assigned projects, coordinating communication across internal teams and external partners.

Role Description We are currently seeking an amazing Creative Resource Manager to join our growing team. This role will focus on resourcing for the 21Grams Creative team within Real Chemistry, working closely with Project Managers, Account Leads, and Creative teams. The Creative Resource Manager analyzes, evaluates, and plans creative resourcing needs to ensure project success and creative excellence. This is a great opportunity to join a collaborative and growing Resource Management team! This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. Responsibilities - Resource Management: - Help manage and inform resource forecasts, staffing needs, and allocations. - Manage operational effectiveness of our processes related to resourcing, budgeting, and forecasting for our Creative teams. - Optimize resource billability by ensuring a balanced mix of permanent and freelance resources. - Report on resource plans, forecasts, and freelance costs. - Workforce Planning: - Liaise with Project Management and other departments to maintain and socialize a forecast of resource requirements weekly for projects over the coming months. - Identify in advance where demand for resource cannot be met internally, due to capacity or skill constraints. - Business Partner: - Act as the business partner in optimizing staffing efficiencies, helping to develop and implement Creative Resourcing processes and structures. - Work with client finance to track and forecast shared revenue and to report on profitability. Qualifications - Negotiation and conflict management: ability to achieve the best possible outcome in every negotiation and to anticipate, defuse, and resolve conflicts. - Analytical capabilities: ability to compile and analyze key information, issues, and trends, creating effective operational reports to provide further insights. - Business partnering: ability to maintain in-depth knowledge of Real Chemistry’s service offerings in order to partner with creative teams and leads. Requirements - 3-4+ years of experience in a Creative Resourcing role within a healthcare Advertising/PR agency. - Understanding of healthcare specific regulations in relation to timelines, budget, and legal considerations. - Critical thinking skills and strong financial acumen are a must to succeed in this role. - Experience working in rapid-growth companies or agencies; experience working in a dynamic and fluid environment where clear structure and process may not always be apparent also necessary. - Impeccable organizational skills. - Excellent communication skills. - Experience working in Workfront a plus. - BA or higher in an applicable field preferred. Benefits - Comprehensive benefit program and perks tailored to your region. - Offices in key markets with free snacks. - Generous holiday and paid time off. - Options for private medical, dental, and vision plans. - Support in saving for the future. - Mental wellness coaching and support. - Access to more than 13,000 online classes with LinkedIn Learning.

• Coordinate all pre- and post-install logistics • Schedule clients, crews, subcontractors, and vendors • Support clients through the remodel process • Recruit and maintain relationships with installation crews • Prepare pre-install inspections and resolve scheduling issues • Order materials/equipment and track vendor deliveries • Verify project expenses, forecasts, and installer compensation • Maintain accurate updates in the company CRM

• Lead multiple concurrent enterprise initiatives spanning operations, process improvement, tooling adoption, analytics enablement, training, and organizational change. • Own initiatives end-to-end, from intake and discovery through execution, stabilization, and transition to steady-state ownership. • Translate high-level business objectives into executable delivery plans with clearly defined scope, milestones, dependencies, risks, and success metrics. • Define, implement, and maintain delivery governance including project plans, check-in cadences (Plan / Do / Check / Act), decision logs, RAID tracking, and escalation paths. • Produce and maintain clear, executive-ready documentation outlining initiative structure, governance protocols, timelines, roles, and issue-resolution processes. • Serve as the primary coordination point across business leaders, operations teams, IT partners, and external vendors. • Facilitate structured working sessions and stakeholder discussions to drive clarity, alignment, and timely decision-making. • Provide concise, outcome-focused updates to senior leadership, translating execution progress into business impact and risk posture. • Step into partially defined or mid-flight initiatives and rapidly establish clarity, momentum, and accountability. • Proactively identify delivery risks and implement mitigation strategies before issues escalate. • Operate effectively in environments involving platforms such as ClickUp, Salesforce, ServiceNow, Oracle P6, and Procore, coordinating closely with platform owners without assuming system ownership.