• Manage calendars, appointments, and reminders • Coordinate meetings and follow-ups • Manage email inboxes, including: • Filtering and deleting junk • Flagging and prioritizing important messages • Drafting and responding to emails as needed • Handle general administrative tasks and ongoing follow-ups • Assist with sourcing FFE for design projects • Track all FFE orders and delivery timelines using design studio software • Maintain organized order logs and vendor records • Provide clients with regular updates on order status and deliveries • Assist with client correspondence and updates • Send project updates and order tracking information • Support project organization and documentation within design systems • Plan and manage a social media content calendar • Respond to social media messages and comments • Assist with editing videos and reels • Edit and organize before-and-after photos for posting • Help maintain brand consistency and visual storytelling • Research and book travel (flights, hotels, transportation) • Schedule personal appointments as requested • Assist with special projects, research, and ad-hoc personal tasks

• Support senior leadership with daily operations and scheduling • Own calendar management and travel coordination • Organize inbox and schedule interviews • Assist with team members and light administrative tasks as needed • Manage emails on behalf of executives • Ensure smooth candidate experience during hiring coordination

• Manage end-to-end tenant communication for short-term, mid-term, and long-term rentals, including Airbnb messaging, direct tenant outreach, and professional written correspondence with a strong emphasis on clarity, responsiveness, & consistency. • Handle outreach to prospective tenants from Facebook and other inbound channels, manage and transfer listings and customer information, and maintain accurate records within the CRM to support leasing and occupancy workflows. • Coordinate calendars across leadership, tenants, and vendors, including organizing in-person showings, managing availability, and ensuring all appointments, turnovers, and follow-ups are properly scheduled. • Coordinate closely with cleaning crews and internal team members to support unit turnovers, communicate maintenance needs, relay messages to contractors, and ensure tasks are completed on time and to standard. • Use HubSpot for CRM and pipeline tracking, Airbnb messaging for guest communications, Slack for internal coordination, and other operational tools to keep communication flow organized and documented. • Handle operational purchases such as ordering supplies from Amazon, track requests, support documentation needs, and provide detail-oriented administrative assistance to keep day-to-day operations running smoothly. • Provide general administrative assistance, including lead generation activities such as sending client emails and occasional phone calls (excluding direct sales), to support broader business needs.

• Optimising the CEO’s time, priorities, and confidential initiatives • Acting as a trusted partner, gatekeeper, and confidant • Handling calendar, travel, and PA oversight including home related tasks • Potential to evolve into a Chief of Staff role