**Key Responsibilities** **1. Systems & Vendor Integration** - Act as the primary operational contact for eligibility and enrollment vendors - Monitor daily inbound/outbound eligibility files, validating formats, tracking, and acknowledgments - Troubleshoot file errors in partnership with the claims system team, external vendors, and internal stakeholders - Manage file connections across BenAdmin platforms, PBM, networks, CMS, and other partners **2. Eligibility Operations & Data Quality** - Maintain, update, and audit eligibility data across systems (including VBA) - Perform discrepancy research and root‑cause analysis across PBM, network, and claims data feeds - Process manual enrollments, terminations, and demographic changes as needed - Ensure timely and accurate eligibility for ID card production, claims adjudication, billing, and reporting **3. Claims System Configuration** - Build and configure new employer groups within the claims system (VBA) - Configure benefits, billing rules, workflows, and plan structures to support downstream teams - Maintain configuration integrity to ensure claims, billing, reporting, and member support function without system barriers **4. ID Card Configuration** - Configure ID card rules within claims and vendor systems - Create and maintain digital ID card templates and PDFs - Execute quick‑turn card updates driven by eligibility or plan changes **5. Implementation Support** - Support new client implementations by preparing EDI, configuration, connectivity, and operational readiness - Track milestones and dependencies across PBM, networks, vendors, ID cards, billing, and portals - Collaborate with internal teams and external partners to ensure a smooth and timely go‑live **6. Operational Excellence** - Maintain SOPs for eligibility workflows, reconciliations, and file exception handling - Ensure data integrity and operational efficiency as membership and vendor volume scales - Partner cross‑functionally with Billing, Claims, Customer Care, Networks, and IT teams

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES This position is responsible for, but not limited to, serving the Credit Administration staff and Relationship Managers by providing analytical and loan decision support through the preparation of financial statement spreads for commercial loan borrowers, guarantors, and related entities. Additional tasks may be required at the direction of the Director of Commercial Credit Analysts and/or the Director of Credit Services. ESSENTIAL FUNCTIONS This position is expected to perform the specific duties, tasks, and responsibilities as outlined below: - Performs spreads and credit analysis of commercial borrowers and guarantors, utilizing audited, reviewed, and complied financial statements and tax returns. - Performs personal cash flow analysis utilizing individual tax returns and personal financial statements. - Performs complex spread requests for specialized lending groups: (i.e. middle market loans, franchise finance, not-for-profits, municipalities, homebuilder loans, religious organizations, associations, foreign financials, trusts, bank vendors, and enterprise value loans). - Uses independent judgement and discretion to appropriately provide detailed Credit Analysis on all spread requests. - Due to the complexity and significance of the Bank’s loan portfolio, careful judgement and discretion is required to properly assess the risk to the Bank’s mission and goals. - Demonstrates the ability to work independently with minimal oversight - Participates and leads various training and mentoring sessions with other Credit Analysts and Commercial Associates. - Communicates with Relationship Managers, Portfolio Managers, and Credit Administrators as needed to convey concerns and/or risks related to loans. - Utilizes credit-reporting services to compile reports relating to the credit history of current and potential customers. - Ensures that all work prepared is timely and turned around within department guidelines and with the utmost accuracy. - Researches and analyzes financial data, interprets, and prepares reports of financial position and determines if additional information is needed to properly analyze the financial condition of a borrower so that a proper decision is made regarding approval or declination of credit. - Monitors the financial position of established accounts and brings irregularities to the attention of the loan officer. - Works with Portfolio Managers to learn the Portfolio Manager role and to assist with underwriting/servicing tasks as needed. - Successfully works with teammates to collectively assist the Commercial Credit Analyst team in stated objectives and tasks. - Works to create a constructive workplace environment that expands positive culture and enhances the Bank’s core values. - Undertakes special projects that may be deemed of significant importance to the Chief Credit Officer. - Participates in community related activities. - Ensures that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with. - Provides aid to other employees by liaising with them through healthy and positive interactions. - Continuously updates skills by participating in professional training and development. - Seeks opportunities to improve skills through cross-training offered by the Bank. - Position may require regular before/after normal business hours, or regular out-of-town travel - All other tasks, responsibilities, or duties, as directed by the Commercial Credit Analyst Team Lead or the Director of Commercial Credit Analysts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications, Education, and Certification Requirements - A bachelor’s degree in business, finance, or accounting is recommended to have a good understanding of financial statements and to make industry evaluations. Finance/accounting related work experience of at least five years in lieu of a college degree in business, finance, and accounting. - Work as a Commercial Credit Analyst, or similar credit position, for a minimum of one year. - Knowledge of personal computer, Windows and Microsoft software applications is necessary. TRAINING REQUIREMENTS/CLASSES - New Employee Orientation - Required Annual Compliance Training - Successful completion (in a reasonable timeframe) of an initial training and review period at the start of the role, at which time the essential functions will be required. - Various trainings provided by corporate training, credit staff to enhance knowledge of credit process - Additional trainings as directed by the Director of Commercial Credit Analysts PHYSICAL DEMANDS - Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday - Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift - Must be able to hear and communicate with coworkers and customers throughout the day - May need to lift to 25 pounds one to two times a day to perform job - Position may require regular before/after normal business hours, or regular out-of-town travel. WORK ENVIRONMENT - Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes - Must demonstrate excellent interpersonal skills with customers and coworkers - Must be willing to function as a team member - Must be willing to demonstrate commitment to the Bank’s mission and goals Equal Opportunity Employer, including disabled/veterans.

• Analyze and interpret complex healthcare data • Collaborate with cross-functional teams, providing analytical insight to inform strategy and interventions • Generate comprehensive reports, graphics, and dashboards that effectively summarize and display data for key stakeholders • Review reports and data for pattern identification and trend analysis, providing management level summaries • Provide technical expertise and guidance to team members on SQL, SAS, and DAX coding best practices • Interpret and maintain understanding of technical specifications and quality reporting requirements • Interact and work collaboratively with business partners on analytics requests and identifying trends • Collaborate with IT teams to enhance data collection and reporting systems • Perform any other job duties as assigned

Location: Hershey preferred, open to remote Summary: The Sr. Analyst, SRGM Trade Strategy will support the development of customer investment strategy and tactical trade promotion optimization recommendations within Hershey’s US Confections, Salty Snacks, Grocery and Protein product lines for Sales teams supporting Large Format, Small Format, Walmart/Club and/or Digital customer base. The Sr. Analyst will also execute complex analyses that support SRGM Pricing and Trade leads in the creation and implementation of enhanced promotional strategies for Hershey’s U.S. portfolio. This will require strong collaboration with other functions including Sales, Customer Planning, Commerical Planning, Marketing, Category Management and Finance. This is an exciting opportunity to help achieve Hershey’s ambition of having a best-in-class Revenue Management function. This position requires personal leadership and initiative, critical and strategic thinking, cross-functional collaboration, ability to work under pressure to meet deadlines, and strong customer/channel knowledge and business acumen. Major Duties/Responsibilities: - Executes complex and comprehensive analyses to support the development of national and/or channel-level promotion strategies that deliver on U.S. portfolio/brand business objectives (e.g., share vs. profit, innovation, mix improvement) - Maintains U.S. Large Format, Small Format, and Walmart/Club promotion guidelines and guardrails, informed by insights from deeper channel/customer-specific analyses, that minimize marketplace disruption - Works directly with U.S. Large Format, Small Format, Walmart/Club and digicom Sales teams, Customer Planning and Sales Finance to build optimized, event-level annual promotion plans during the annual Sales planning process, and to conduct regular in-year reviews of promotion effectiveness vs. plans - Assists in the development, management, and execution of a performance-based trade architecture that incents value-creating marketplace behavior - Assists in the development, management, and execution of performance management processes, including standardized KPI reporting for planning and business review purposes Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: - Very strong technical skills (e.g., Excel, Powerpoint / Thinkcell, Tableau, PowerBI, Alteryx), with proven ability to synthesize multiple data sources (e.g., internal TPM and P&L data, 3rd party syndicated data) to develop insights and strategy recommendations - Strong analytical skills and business / financial acumen - Strong collaboration and communication skills - Problem-solving mentality, intellectually curious, strong critical thinking skills - Entrepreneurial skills and style - Ability to prioritize and manage multiple projects and initiatives simultaneously - Strong knowledge of syndicated data (e.g. IRI, Nielsen) and its nuances - Strong working knowledge of SAP is a plus Minimum Education and Experience Requirements: - BA/BS in Finance, Economics, Marketing, Business Administration or Equivalent - 3+ years of business experience, with strong preference for multiple years of experience in FMCG analytical role(s) - Ideally experience in Sales, Finance, Marketing, or analytical functions (e.g., Category Mgmt) - Familiarity with FMCG industry customer base and working knowledge of retail merchandising and in store execution tactics preferred #LI-MH1 #LI-Remote The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email. To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.