• Act as a trusted technical advisor to engineering and product teams on platform architecture, modernization, and best practices; build credibility and influence with engineering and digital product leadership to shape backlogs, standards, and engineering practices. • Provide strategic direction for platform evolution, ensuring business and technology roadmaps are aligned both tactically and strategically, from near‑term delivery through long‑term capability development. • Design, prototype, and evolve core platform components, contributing to the broader enterprise architecture and enabling engineering teams with scalable, secure, and well‑documented reference solutions. • Evaluate, design, and integrate AI/ML capabilities into platform services, including model consumption patterns, automation, and intelligent workflows that deliver measurable business value. • Lead platform assessments and architectural reviews, conducting stakeholder alignment, risk analysis, and structured problem‑solving to support high‑priority initiatives and critical decision‑making. • Influence Discovery, Framing, and Inception activities across the ecosystem, applying architectural simplicity and sound engineering principles to drive clear outcomes and reduce complexity. • Apply industry standards and assess emerging technologies, synthesizing and communicating relevant insights to the broader engineering community to ensure platform solutions meet enterprise expectations. • Collaborate closely with security, risk, and compliance teams to ensure platform architectures adhere to governance, regulatory, and security requirements by design. • Provide technical mentorship and thought leadership, including documentation standards, and knowledge sharing across platform consultants and engineering teams.

Overview: Nerdy is looking for an innovative Director of Software Engineering to lead our Consumer Acquisition engineering organization, owning the complete funnel from marketing website and lead generation through telesales and ecommerce conversion to new customer onboarding. You'll manage multiple engineering teams across the US, Canada, and LATAM, building the systems that drive millions in annual revenue for our consumer tutoring business. What You'll Own - Sales Agent Tools: Internal applications for telesales conversion, post-sale onboarding, call/SMS handling, lead routing, and work distribution supporting 100+ concurrent agents - AI-Powered Sales Automation: Jamie, our outbound AI voice agent that handles lead qualification and transfers to human agents, currently managing 80%+ of outbound dials - Ecommerce & Self-Service: Self-service purchasing experiences, quotes checkout, and reactivation flows reducing sales CAC and expanding acquisition channels - Marketing & Lead Generation: Consumer-facing websites, content management systems, landing pages, lead forms, and PPC/SEO optimization - Communications & Operations: Email/SMS orchestration, call metrics, AI-powered scoring, business dashboards, alerting, and workforce management tools About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: - AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done. - Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. - Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. - Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. - Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. - Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. - Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com. Nerdy’s shareholder letters below explain our latest products and strategy: - Q4-2025 Shareholder Letter - Q3-2025 Shareholder Letter - Q2-2025 Shareholder Letter Qualifications: - 8+ years software engineering, 4+ years leading engineering teams. - Experience managing multiple squads or 15+ person organizations. - Experience managing remote or distributed teams across time zones. - Strong agentic (LLM) coding skills and hands-on technical leadership; this role requires active involvement in code reviews, architecture decisions, and technical problem-solving. - Track record shipping B2C/SaaS products at scale. - Deep expertise in web applications, distributed systems, APIs. - Proven ability to balance technical excellence with business delivery. - Experience with sales tools, CRM, or marketing technology preferred. - Experienced with AI-native tools that enhance productivity and speed (Cursor, Make.com, Supabase, Netlify, Claude Code, n8n, Firecrawl, ChatGPT, Grok, Bolt, Vercel, etc). Technical Environment - Architecture: Modern web applications, real-time agent systems, event-driven architecture with Kafka. - Cloud: AWS-native infrastructure with Kubernetes. - Integration-heavy: Twilio Flex (contact center), SMS/RCS messaging, Segment (CDP), Braze/SendGrid (communications), Regal (sales automation), Google/Meta Ads. - Scale: High-traffic consumer web properties, 100+ concurrent sales agents, peak-driven traffic patterns. Responsibilities: - Ship features during critical sales periods. - Drive platform simplification while solving immediate business needs. - Build and retain high-performing engineering teams. - Partner with Product, stakeholders, and executives across Marketing, Sales Operations, and Sales leadership. - Represent engineering in executive planning and reviews. - Manage multiple squads and staff engineers. - Hands-on involvement in architecture, code reviews, and technical decisions. What Success Looks Like - Consistent delivery during peak periods. - Measurable improvements in conversion, efficiency, or platform performance. - Reduced complexity through strategic modernization. - Strong cross-functional partnerships and team development. Unleash Your Potential at Nerdy: At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: - Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways and equity (RSUs) - become an owner in our success. - Retirement Made Simple: 401(k) plan with company match and immediate vesting. - A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are. - Flexible Time Off: Recharge on your terms, ensuring maximum productivity. - Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services. - Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. - You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family. The Bottom Line: If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.

• Lead AI workflow audits across operations and support teams • Identify automation opportunities with clear ROI • Prototype AI tools quickly using modern LLM workflows • Deploy automation for scheduling, documentation, and internal workflows • Partner with engineers to move prototypes into production • Train teams and drive adoption of new AI workflows • Build repeatable frameworks for future AI implementations

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, our mission is to increase economic freedom in the world. To achieve this, we are becoming an "AI-first" company and fundamentally reimagining how a global financial institution operates. AI is at the center of this strategy, driving our core processes while human experts serve as the "function calls" that the system consults for high-level judgment. The RoleWe are looking for a visionary, AI-forward Principal Software Engineer to serve as the technical North Star for our AI Automation efforts. You will build Agentic AI systems that will power our multiple org-wide initiatives and their primitives, orchestration layers, and the tools that will enable every team at Coinbase to automate their workflows. You will report to the VP, Engineering and will operate with the highest level of autonomy to define what a fully AI-driven company looks like from the ground up. What You’ll Do - Architect Agentic Systems: Design and build sophisticated multi-agent architectures that move beyond simple chat to autonomous execution and complex reasoning. - Solve the "Hard Problems" of AI: Define and implement reliable evaluation frameworks, eliminate hallucinations through rigorous data grounding, and build deep observability into LLM reasoning chains. - Build the Core AI Platform: Develop the underlying primitives and orchestration tools that will allow the rest of the org to adopt AI, improving developer productivity and operational efficiency across the entire organization. - Lead the AI-First Transition: Partner with leadership to identify high-impact automation opportunities across Product Foundations and Core functions, ensuring our AI strategy creates compounding leverage. - Bridge Engineering and AI: Act as a "Software Engineer with deep AI expertise"—applying world-class backend engineering principles (scalability, reliability, performance) to the bleeding edge of Generative AI. - Mentor and Elevate: Serve as a mentor to senior ICs and engineering teams, raising the bar for AI literacy and engineering excellence across the organization. What We Look For - Deep AI/LLM Expertise: Extensive experience working with LLMs, RAG, and Agentic frameworks. You understand the nuances of prompt engineering, fine-tuning, and the current limitations of frontier models. - Backend Engineering Mastery: You are a seasoned Software Engineer at heart. You can build the robust, scalable systems required to put AI into production at a global scale. - Proven Strategic Leadership: Experience operating with organizational level impact, leading technical strategy across multiple domains. - Visionary Mindset: You are 18 months ahead of the industry curve. You can see how AI will transform business processes and have the technical chops to build that future today. - Focus on Reliability: A passion for solving the "unsolved" problems of AI: evaluation, grounding, and deterministic outcomes in non-deterministic systems. Nice to Have - Multi-Agentic Architecture: Specific experience building or researching systems where multiple AI agents collaborate to solve complex tasks. - Fintech or Compliance Background: Experience navigating the complexities of highly regulated environments. - Open Source Contributions: Active contributions to the AI/ML community or major LLM frameworks (LangChain, AutoGPT, etc.). Job ID: P68761 Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, vision and 401(k)). Annual base salary range (excluding bonus): $297,670—$350,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal OpportunityCoinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI DisclosureFor select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com