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IT Analyst
Location
United States
Posted
94 days ago
Salary
0
Seniority
Mid Level
Job Description
IT Analyst
Sentara Health
City/State Norfolk, VA Work Shift First (Days) Overview: Overview The IT Analyst supports day-to-day operations and optimization of enterprise applications, with a primary focus on supporting IT Shared Services within the Office of the CIO. This role assists with IT resource planning, data analysis, and the development of presentations and reporting materials to support leadership decision-making. The IT Analyst is responsible for supporting application builds, upgrades, and enhancements while analyzing business and technical needs to recommend solutions that improve efficiency and reduce costs. This role partners with cross-functional teams and stakeholders to evaluate workflows, gather requirements, and ensure effective application utilization. Responsibilities include supporting incident, problem, and change management, developing and executing test plans for system updates, and maintaining documentation of test results and system changes. The analyst also supports application integration efforts, communicates system updates and issues, and contributes to smaller projects or components of larger initiatives. This role will also support Workday Security functions as part of ongoing responsibilities, working closely with internal teams to ensure appropriate system access and governance. As an experienced professional, the IT Analyst works independently with general supervision, applies practical knowledge to solve moderately complex problems, and may influence others through effective communication and collaboration. Education Bachelor’s Degree (Required) or 3+ years of relevant experience with a degree 5+ years of relevant experience without a degree Certification/Licensure No specific certification or licensure requirements Experience - Experience supporting enterprise applications, including system builds, upgrades, and enhancements - Experience with data analysis, reporting, and presentation development (e.g., Excel, PowerPoint, or similar tools) - Experience gathering business requirements and performing workflow analysis to support process improvement - Experience with incident, problem, and change management processes in an IT environment - Ability to work in a cross-functional team environment and communicate effectively with technical and non-technical stakeholders Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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