Manager, HubSpot Implementation Team

ManagerManagerOtherRemoteLeadTeam 11-50

Location

United States

Posted

91 days ago

Salary

$100K - $120K / year

Seniority

Lead

Job Description

Manager, HubSpot Implementation Team

1406 Consulting

Manager, HubSpot Implementation Team HubSpot Implementations & Managed Services 1406 Consulting (Remote) About 1406 Consulting 1406 Consulting is an Elite HubSpot Partner specializing in CRM implementation, integrations, and revenue operations. We help growing organizations turn strategy into durable, scalable systems — not just working configurations. We operate with clear decision rights, non-negotiable quality standards, and a delivery model designed to eliminate chaos, heroics, and hidden risk. We take the same approach to how we lead our teams — structured expectations, real accountability, and decisions grounded in data. Role Summary The HubSpot Implementation Team Manager is a delivery operations and people management role responsible for ensuring that Implementation Services runs predictably and profitably — without requiring senior leadership to operate inside day-to-day delivery. You will own team utilization, capacity planning, and margin performance. You will lead, manage, and hold accountable a team of Implementation Specialists across Senior, Mid, and Junior tiers. You will enforce process and quality standards, resolve delivery risks before they become client-visible, and build a team that gets stronger every quarter. This is not a senior IC or delivery execution role. You will build and run the delivery engine — not be the engine. What You'll Be Accountable For Delivery Operations - Ensure predictable, on-time, on-budget project delivery across all IS engagements - Own team utilization, capacity planning, and margin performance - Monitor delivery health and intervene on risks before they reach clients or leadership - Enforce the 1406 Way of Working, including Readiness Gates and Definition of Done - Ensure clean handoffs between Implementation Services, Client Success, and Solutions Architecture - Track and report on delivery metrics: on-time delivery, utilization, budget adherence, CSAT/PSAT People Leadership (LMA) - Lead, manage, and hold accountable each person on the IS team - Conduct regular 1:1s and set clear expectations aligned with tier-specific Role Charters - Provide direct, timely feedback — both coaching and correction - Run quarterly performance conversations - behavioral expectations and output - Make seat-fit decisions when performance signals are clear - Build a culture of accountability, clarity, and professional development Operational Scalability - Identify and eliminate recurring delivery friction - Build and refine processes, templates, and standards that reduce dependency - Ensure the IS team is equipped to absorb increasing project complexity - Inform staffing model decisions with real utilization data and delivery performance evidence Escalation Management - Serve as the primary escalation path for Senior IS team members - Prioritize delivery escalations and route to the appropriate owner - Resolve delivery-level issues without engaging the Director of Technical Services - Ensure the escalation chain (Junior → Mid/Senior → IS Leader) is functioning well How We Work 1406 operates with a governed delivery model designed to protect quality. In this role, you will: - Build systems that prevent delivery failures - Make decisions based on utilization data and performance signals - Deliver feedback directly and constructively - Enforce quality gates and standards consistently — consistency is the product - Protect the Director of Technical Services' time by owning delivery operations fully - Use structure and process to scale the team What This Role Is Not To be clear, this role does not own: - Architectural decisions or solution design (that sits with the Solutions Architect) - Client relationship ownership, retention, or expansion (that sits with Client Success) - Commercial decisions, pricing, or scope negotiation - Pre-sales technical scoping - Direct execution of client deliverables as a primary function Your job is to run the delivery operation and develop the team. Others own architecture, commercial strategy, and client relationships. What Success Looks Like You're successful in this role when: - Projects land on time, on budget, with high quality - Team utilization hits target without burning people out - Quality and process standards are enforced - Seat-fit decisions are made clearly and on time when performance warrants them - The Director of Technical Services is not pulled into day-to-day delivery - The IS team gets stronger every quarter — fewer escalations, more autonomy, higher delivery confidence - Delivery feels calm and predictable even as volume and complexity increase If senior leadership can focus on strategy and architecture while delivery still runs clean — you're successful in this role. This is a people management and delivery operations role — not a senior individual contributor seat. Experience & Skills We care more about operational judgment and people leadership than technical depth alone. Required - 3+ years of experience managing a delivery or professional services team, ideally in a consulting or agency environment - Demonstrated ability to lead, manage, and hold people accountable — including difficult conversations - Experience owning utilization, capacity planning, and delivery margin performance - Strong operational discipline — you build systems that prevent problems, not just respond to them - Comfort making staffing and seat-fit decisions based on data and performance signals - Working knowledge of HubSpot CRM and implementation patterns (you don't need to be the deepest technical expert, but you need to understand delivery reality) - Clear, direct communication style — without delay or ambiguity Nice to Have - Experience in a HubSpot Partner or CRM consulting environment - Familiarity with EOS (Entrepreneurial Operating System) or similar operating frameworks - HubSpot certifications - Experience building delivery processes, templates, and quality standards from scratch - Background managing tiered delivery teams (Senior/Mid/Junior or equivalent) Who This Role Is For This role is for someone who: - Gets energy from building teams and holding them accountable - Thinks in systems and operations, not individual deliverables - Makes decisions based on data, not sentiment - Is comfortable delivering feedback directly and constructively - Views process and standards as leverage, not overhead - Understands that protecting delivery quality sometimes means making unpopular calls - Wants to build a delivery operation that doesn't depend on heroics If you prefer to stay in execution and avoid people management, this role will feel draining. If you are energized by building a high-performing delivery team inside a structured operating model, it will feel like exactly the right challenge. Why Join Us: - A collaborative, growth-oriented culture where your contributions directly shape project delivery and company growth - Competitive salary and performance-based bonuses - Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching. - Ongoing professional development, including HubSpot certifications and leadership coaching. The target base salary range for this position is $100,000 to $120,000 annually (based on relevant experience and qualifications) +plus performance based bonuses.

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Arizona Department of Administration logo

ADULT PROTECTIVE SERVICES MANAGER

Arizona Department of Administration

The Attorney General's Office offers a comprehensive benefits package. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Manager91 days ago
OtherRemoteTeam 1,001-5,000

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. ADULT PROTECTIVE SERVICES MANAGER Job Location: Division of Aging and Adult Services (DAAS) Adult Protective Services (APS) Address: 125 East Elliot Road, Phoenix, Arizona 85225 Posting Details: Salary: $79,199.95 / Annually Grade: 22 Closing Date: 3/22/2026 Job Summary: Would you like to be part of an amazing team that helps Arizonans Thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team! Adult Protective Services is in search of a critical thinking, strategic and solutions-focused leader to manage multiple units of team members who investigate allegations of abuse, neglect, self-neglect and exploitation of vulnerable adults. You will oversee a group of supervisors who are in charge of units investigating these allegations. This includes ensuring investigative timeframes are met, cases are worked according to statute and policy, and team members at all levels are productive and engaged in this critical work. You will also be part of the management group and lead problem solving initiatives, present on the performance of your units daily, and represent APS in communication with outside parties, including the Attorney General’s office. The ideal candidate will be data focused, be a strong leader who can focus on both the nuances of cases and the bigger picture, and someone who brings a solution-focused mindset to all activities. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Essential duties and responsibilities include but are not limited to: • Direct, instruct, counsel, and provide technical assistance to subordinate professional and support staff according to DES/APS policies; complete personnel actions pertaining to hiring, annual performance reviews and clearly document any deficiencies in performance. • Monitor workloads, identify needs and available resources; identify problem areas and implement corrective action. When needed, arrange for and ensure staff receive additional training and support. Conduct quality assurance reviews and conduct local office visits. • Complete monthly reports and provide feedback and input regarding policies and procedures; compile and track data for assigned units; implement strategies to ensure Program and District goals are met. • Collaborate with stakeholders including police departments, medical and long-term care facilities and the Attorney General’s Office on case-specific escalations. • Participate in management-level meetings to present performance and trends of the assigned area. Problem solve and execute solutions with urgency. Participate in cross-agency and multi-disciplinary teams to solve broader issues that affect vulnerable adults. In-state travel required. Knowledge, Skills & Abilities (KSAs): Knowledge of: • Applicable federal and state statutes, DES and Adult Protective Services policies and procedures, ADOA personnel rules and regulations • Social work and casework practices and principles • Local resources in the aging, mental health, and disabilities network • Principles and practices of administration, management and supervisory techniques Skills in: • Oral and written communication and active listening • Analyzing and assessing statistical data and reports • Establishing and maintaining effective working relationships with members of the community • Program evaluation, policy development, and interpretation Ability to: • Oversee and consult on casework and investigative activities performed by staff • Work with adults at risk • Resolve conflicts • Use computer software packages (e.g., Word, Excel, Access, Google Suite, etc.) Selective Preference(s): The ideal candidate for this position will have: • Prefer a Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Gerontology, Healthcare, Public Administration or closely related field and two years' work experience in social services programs, human services field, field of aging, or law enforcement OR •One (1) year experience in Adult Protective Service (APS). • Requires supervisory experience. 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R2-10-207.11). ● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. ● Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459. ● A.R.S. 41-1968 Each employee of the department who has contact with children or vulnerable adults shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S. 41-1758.07. ● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). ● Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary. Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: • Affordable medical, dental, life, and short-term disability insurance plans • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans • 10 paid holidays per year • Paid vacation and sick time • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. • Deferred compensation plan • Wellness plans • Tuition Reimbursement • Stipend Opportunities • Infant at Work Program • Rideshare and Public Transit Subsidy • Career Advancement & Employee Development Opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact us Brenda Vega at 520-279-4525 or daashr@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Vega at 520-279-4525 or daashr@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

United States
$79.2K / year
Job Closed

Credentialing Manager

PacificSource

Based in Springfield, Oregon, PacificSource is a not-for-profit community health plan that has provided insurance solutions since 1933. Originally established a

Manager91 days ago

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. Manage all provider credentialing, recredentialing, and document and related data management processes for PacificSource, including Site and Medical Record Survey process for new and existing providers, and NCQA or other requirements and criteria. Collaborate with provider partners, internal customers, and other external constituents to ensure credentialing operations support key company objectives. Supervise and provide guidance to assigned staff. Participate in hiring process. Train and evaluate team member performance. Demonstrate effective leadership by developing teamwork and team support, managing change and encouraging innovation, building collaborative relationships, encouraging involvement and initiative, and developing increased vision and commitment to goals. Essential Responsibilities: - Responsible for oversight, management, development, implementation, and communication of department programs. - Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback, including regular one-on-ones and performance evaluations, for direct reports. - Collaborate with Credentialing Committee leadership to facilitate provider approval processes. - Develop annual budgets. Monitor spending versus the planned budgeted throughout the year and take corrective action where needed. - Responsible for proactively working with other departments to improve interdepartmental processes. Utilize lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities. - Actively participate as a key team member in Manager/Supervisor meetings. - Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. - Provide oversight of staff including Team Leads and development of appropriate processes and templates necessary for execution of the key credentialing processes, including site surveys. Direct oversight of travel and expenses processes related to the survey process. - Monitor practitioner profiles under strict confidentiality requirements. - Continually assess and improve Credentialing team processes, including use of Cactus and data management processes with other Provider Network teams (i.e. Operations). - Continually be aware of, assess, and improve the credentialing team’s profile with company leaders. - Develop and implement systems and procedures to ensure program criteria compliance pursuant to standards, guidelines, and requirements of various recognized accrediting bodies. - Resolve problems and issues for both credentialing and survey analysts as they arise. - Collaborate with all other departments throughout PacificSource. - Responsible for review of any appropriate HIPAA processes including contracting and various payors. - Develop and Implement adequate programs and processes insuring a complete credentialing program that meets or exceeds requirements. - Maintain open communication with practitioners relating to required credentialing and survey processes. - Develop and maintain team training to insure up-to-date knowledge of required standards and guidelines for conduction the credentialing of practitioners that meets or exceeds organizational commitments to excellence through accreditation. - Maintain and negotiate delegated credentialing agreements included in the contracting process. - Engages in PacificSource leadership teams for positive organizational, regional, departmental and team-based cultural impacts. - Coordinate business activities in support of proper accreditations (NCQA) for PacificSource. Supporting Responsibilities: - Meet department and company performance and attendance expectations. - Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security. - Performs other duties as assigned. Work Experience: Minimum of five years health insurance experience with at least three years credentialing experience and three years of experience managing teams in a health care environment. Equivalent combination of education and experience may apply. Education, Certificates, Licenses: High school or equivalent required. Bachelor’s degree preferred. Knowledge: Knowledge of healthcare delivery, NCQA and HIPAA are essential. Ability to gain knowledge of PacificSource policies and procedures. Foster attitude of cooperation and professionalism with external and internal contacts. Ability to identify problems and work toward problem resolution independently, seeking guidance as needed. Attention to detail; ability to handle multiple tasks and prioritize effectively. Must show initiative in approaching projects and day-to-day work. Attendance at meetings beyond regular business hours is required. Must be proficient in Word, Excel, Databases and credentialing software programs. Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 25% of the time. Skills: Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $90,052.16 - $157,591.26 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: - We are committed to doing the right thing. - We are one team working toward a common goal. - We are each responsible for customer service. - We practice open communication at all levels of the company to foster individual, team and company growth. - We actively participate in efforts to improve our many communities-internally and externally. - We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. - We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

United States
$90.1K - $157K / year
Job Closed
OtherRemoteTeam 10,001+Since 1929H1B Sponsor

Craft Your Career with Brasscraft Manufacturing Company! POSITION SUMMARY: Reporting to the Director of Wholesale Sales, the Regional Sales Manager (RSM) will play a critical role in achieving corporate objectives by planning and coordinating sales activities for company products within the US wholesale segment. The RSM will develop and implement region-specific sales and marketing strategies, expand existing sales to targeted market potential, and lead all sales operations within the Northeast region, which consists of the following states: MI, OH, IN, KY, IL, PA, NY, DE, NJ, CT, RI, MA, NH, ME, and VT. This is a remote role with a preferred home base within the Northeast region. PRINCIPAL FUNCTIONAL RESPONSIBILITIES: - Increase sales and profit through direct selling to established customers and developing new customers, prospects, strategies, marketing objectives, priorities, programs, and proposals - Has direct account responsibility and works with independent agents as established by company - Recommend new business strategies to continuously strengthen competitive edge in markets - Prepare reports, statements, and statistical data by conducting preliminary studies and investigations - Prepare and deliver effective sales presentations to customers, prospects, and internal leadership that clearly communicate product value, address customer needs, and support revenue‑generating opportunities. - Act as cross-functional liaison in efforts to resolve customer matters - Ensure effective operations by coordinating sales and service activities with engineering, manufacturing, inventory, and shipping - Attend and perform essential duties at industry trade shows, seminars, and organization meetings - Responsible for monthly forecast for segments - Travel – 50+% within assigned region - Perform other related duties as needed and assigned MINIMUM QUALIFICATIONS: - Bachelor’s degree in business, marketing, communications, or related degree - Minimum 5 years of experience demonstrating proven success in growing sales and closing deals within the wholesale industry - Minimum 3 years of experience managing independent agents and teams PREFERRED QUALIFICATIONS: - Familiarity with wholesale distribution in the construction or plumbing industry COMPETENCIES: - Knowledge of budgeting, financial analysis, and cost control practices - Excellent interpersonal and communication skills - Demonstrated ability to build positive partnerships while working collaboratively with cross-functional business teams - Proven successful ability to organize and prioritize work to ensure timely deadlines - Proficient computer skills required including Microsoft Office Suite ABOUT US BrassCraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service, and repair parts for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, BrassCraft supports a wide array of channel partners including wholesalers, retailers, and specialty dealers, who serve residential and commercial markets across the Americas. BrassCraft has set the plumbing standard for 70+ years, with industry leading brands including BrassCraft® and Plumbshop® BrassCraft (the “Company”) is an equal opportunity employer, and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. BrassCraft is an E-Verify employer. Company: BrassCraft Manufacturing Shift 1 (United States of America) Full time Hiring Range: $88,700.00 - $139,260.00 USD Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills. Brasscraft (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Brasscraft is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish #LI-Remote

United States
$88.7K - $139K / year
Gray logo

Assistant Site Manager

Gray

Family owned, fully integrated global service provider delivering customized solutions and building relationships.

Manager91 days ago
Full TimeRemoteTeam 1,001-5,000Since 1960H1B Sponsor

• Function as the overall Site Manager during off rotation for the Site Manager • Assist in developing scopes of work for review and approval • Assist in the development and management of project schedule • Prepare estimates in areas of self-performed work and assist in complete project estimate • Solicit prices from subcontractors, vendors, and suppliers for review and approval • Assist in selection of qualified bidders, negotiate final prices, draft subcontracts and purchase orders • Review all drawings and coordinate and maintain a current set at all times • Study specifications to plan procedures for construction on basis of starting and completion times and staffing requirements • Ensure required inspections are conducted per the project specifications • Communicate and enforce Gray’s safety program on site

Kentucky + 2 moreAll locations: Kentucky | North Carolina | Texas
Job Closed