1406 Consulting

Client Delivery Manager (HubSpot Consulting) USA (Remote) 1406 Consulting is a dynamic and rapidly growing Elite HubSpot partner agency dedicated to helping businesses achieve their full potential. Our team leverages HubSpot and best-in-class technology to drive measurable growth for our clients. As we continue to scale, we are looking for a Client Delivery Manager to join our team. Position OverviewThis role is responsible for leading HubSpot implementations and owning client outcomes end-to-end. You will manage project plans, align cross-functional delivery teams, and ensure successful execution—while also owning the client relationship and identifying opportunities for growth. This is not a support role. We are looking for candidates who have experience running software implementations, managing timelines, and driving accountability across both internal teams and clients. Key Responsibilities Implementation & Delivery Ownership - Own and manage HubSpot project plans from kickoff through completion - Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team - Define timelines, dependencies, and deliverables across all workstreams - Proactively identify risks, blockers, and misalignment—and drive resolution - Hold both internal teams and clients accountable to agreed timelines and outcomes Client Alignment & Communication - Serve as the primary point of contact for assigned accounts - Lead structured client meetings with clear agendas, decisions, and next steps - Ensure alignment between client expectations and delivery reality - Communicate proactively on progress, risks, and timeline changes to maintain trust and transparency Growth & Account Ownership - Identify gaps, risks, and opportunities within accounts - Drive cross-sell and upsell opportunities by aligning client goals with additional HubSpot solutions and services - Translate business needs into clear, scoped recommendations Objection Handling & Problem Solving - Lead difficult conversations with confidence and clarity - Navigate challenges by aligning stakeholders on solutions and next steps - Turn delivery or scope challenges into opportunities for stronger outcomes Client Relationship & HubSpot Expertise - Build strong, trusted client relationships rooted in accountability and results - Provide strategic guidance on HubSpot tools and best practices in partnership with implementation and technical teams - Monitor account health, ensuring high retention and long-term success Experience & Qualifications - 2+ years of experience in SaaS implementations, consulting, project management, or client success in a B2B services or agency environment - Experience running software implementations and managing timelines across multiple stakeholders - Prior HubSpot, CRM, or digital marketing platform experience preferred (HubSpot certifications a plus) - Strong project management skills with experience using tools such as Teamwork.com, Asana, Monday.com, or ClickUp - Exceptional communication and facilitation skills in client-facing environments - Proven ability to manage complexity, drive accountability, and move work forward Who Will Succeed in This Role - Has led SaaS or HubSpot implementations and understands how to drive projects forward - Is comfortable owning both client relationships and execution - Balances relationship management with structure and accountability - Thinks commercially and can identify growth opportunities within accounts This Role Is Not a Fit For Someone Who - Is primarily focused on customer support or ticket-based work - Has not owned project timelines or cross-functional delivery - Prefers reactive work over proactive ownership What We Offer - Competitive salary and performance-based bonuses - Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching - A collaborative, growth-oriented culture where your contributions directly impact client success and company growth - Ongoing professional development, including HubSpot certifications and leadership coaching Compensation: The target base salary range for this position is $75,000 - $95,000 annually, based on relevant experience and qualifications, plus performance-based bonuses and benefits.

HubSpot Integrations Software Developer USA (Remote) 1406 Consulting is a dynamic and rapidly growing Elite HubSpot Partner specializing in CRM implementations, integrations, and revenue operations. Our team of experts leverages cutting-edge technology, including HubSpot, to empower our clients and drive their success. We help organizations turn strategy into durable, scalable systems - not just working configurations. We’re seeking an experienced HubSpot Integrations Software Developer to join our team. About the Role You’ll work remotely with a dynamic team to design and implement custom HubSpot integrations, craft intuitive UI extension components, and streamline automation processes using custom coded actions. If you’re passionate about solving complex challenges and delivering impactful results, this role offers the perfect blend of creativity, collaboration, and growth. Software Development Responsibilities - Design and develop custom integrations between HubSpot and third-party platforms using HubSpot APIs, ensuring seamless data flow and functionality. - Create custom CRM UI components with React to enhance the HubSpot user experience - Build and implement custom code actions in Node or Python for HubSpot’s automation workflows, optimizing business processes. - Stay informed about updates to the HubSpot platform, ensuring solutions remain current and effective. - Collaborate with cross-functional teams to deliver scalable, client-focused solutions. Requirements - Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience. - Minimum of 4 years of experience with API-based software integrations, ideally involving HubSpot. - Strong proficiency in Node.js, JavaScript, and React, with hands-on experience in Google Cloud deployment. - Solid understanding of HubSpot’s Marketing, Sales, Content, and Service Hubs to align integrations with the CRM ecosystem. - Excellent problem-solving and customer communication skills. Preferred Qualifications - Experience with HubSpot’s developer platform and relevant certifications (e.g., HubSpot Solutions Architecture or Integration). - Familiarity with integration tools such as Zapier, Workato, or Mulesoft, enhancing versatility in connecting platforms. - Previous experience mentoring or supporting team members, contributing to a collaborative work environment. Why Join 1406 Consulting? - A collaborative, growth-oriented culture where your contributions directly shape client success and company growth. - Competitive salary and performance-based bonuses. - Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching. - Ongoing professional development, including HubSpot certifications and leadership coaching. The target base salary range for this position is $80,000 to $105,000 annually (based on relevant experience and qualifications) plus performance based bonuses and benefits.

STRATEGIC ACCOUNT MANAGER (Client Success) USA (Remote) 1406 Consulting is a dynamic and rapidly growing Elite HubSpot partner agency dedicated to helping businesses achieve their full potential. Our team of experts leverages HubSpot and best-in-class technology to empower our clients and drive measurable growth. We are seeking a Strategic Account Manager to serve as a trusted advisor, ensuring client success while driving long-term engagement, alignment, and growth within key, Enterprise-level accounts. Position Overview: As a Strategic Account Manager at 1406 Consulting, you will do more than manage accounts—you will lead our Enterprise-level client projects and relationships strategically. Your role will be to set clear expectations, align stakeholders, and ensure clients realize maximum value from their investment in HubSpot and in 1406 Consulting. This is not a direct sales role. Instead, you will focus on creating mutual alignment, handling objections with confidence, and driving engagement that naturally leads to retention, expansion, and cross-sell/upsell opportunities. Client Leadership & Alignment - Serve as the strategic partner and primary point of contact for assigned accounts. - Lead expectation-setting conversations, ensuring alignment on priorities, timelines, and success measures. - Facilitate executive alignment between client leaders and 1406 delivery teams, balancing client goals with realistic outcomes. - Provide clarity, accountability, and proactive communication to ensure confidence and trust. Strategic Growth & Engagement - Develop and execute account engagement plans that deepen adoption, executive sponsorship, and measurable ROI. - Proactively identify gaps, risks, and opportunities, and present strategic recommendations that align with client objectives. - Drive cross-sell and up-sell motions by connecting client goals to additional HubSpot features, managed services, or consulting solutions. - Partner with sales and leadership to execute account expansion strategies, always with the client’s success at the center. Objection Handling & Influence - Anticipate and address client concerns with confidence, providing solutions that turn challenges into growth opportunities. - Manage difficult conversations constructively, guiding clients toward decisions that maximize their success. - Influence key decision-makers by articulating clear business cases and linking solutions to strategic outcomes. Client Relationship & HubSpot Expertise - Build strong, trusted relationships at multiple levels of the client organization. - Provide high-level guidance on HubSpot tools and best practices, in collaboration with our implementation and consulting team. - Conduct regular Strategic Business Reviews to assess performance, present insights, and align on future priorities. - Monitor account health and client satisfaction, ensuring high retention and expansion. Experience and Education Requirements: - 5+ years of experience in account management, customer success, or consulting in a B2B services/agency environment. - Prior HubSpot, digital marketing, or SaaS consulting experience preferred. HubSpot certifications a plus. - Strong background in strategic account planning and growth, not just support. - Exceptional communication and facilitation skills, with proven ability to lead executive-level conversations. - Skilled at managing objections, handling complex client dynamics, and turning challenges into opportunities. - Strong organizational and project management experience, ideally with Teamwork.com, or systems such as Asana, Monday.com, or ClickUp. - Analytical mindset with the ability to connect data and insights to business decisions. What We Offer: - Competitive salary and performance-based bonuses. - Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching. - Ongoing professional development, including HubSpot certifications and leadership coaching. - A collaborative, growth-oriented culture where your contributions directly shape client success and company growth. - The opportunity to be the strategic voice in the client relationship, driving impact and measurable business outcomes. The target base salary range for this position is $90,000 to $110,000 annually (based on relevant experience and qualifications) plus performance based bonuses and benefits.

HubSpot Implementation Specialist USA (Remote) 1406 Consulting is a dynamic and rapidly growing Elite HubSpot partner agency dedicated to helping businesses achieve their full potential. Our team of experts leverages cutting-edge technology, including HubSpot, to empower our clients and drive their success. We're seeking a highly skilled and experienced HubSpot expert to join our team. Position Description: As an Implementation Specialist at 1406 Consulting, you will be responsible for tactical execution in our clients’ HubSpot portals so they can be confident their HubSpot instance is set up for success. You will work closely with our Client Success team to execute strategic blueprints for clients. Key Responsibilities & Expectations: HubSpot Expertise: - Strong working knowledge of HubSpot CRM, including workflows, automation, lists, reporting, and data management. Ability to execute standard implementations independently across multiple hubs. - Responsibility for managing and implementing HubSpot functionality with multiple clients, including a combination of HubSpot implementation projects and ongoing retainer / managed services clients. - Strong organizational skills to you manage your workload, achieve deadlines, and meet commitments - Comfort with process and documentation — you see these as tools that protect quality, not bureaucracy. - Troubleshoot and resolve technical issues related to HubSpot. Client Relationship Management: - Serve as the technical expert for assigned clients, building strong and lasting relationships. - Understand clients' unique goals and challenges and work with the account management team to align HubSpot solutions to meet their needs. - Actively identify opportunities for additional services or implementation of new HubSpot features to clients. Ongoing Support: - Monitor client accounts and performance, identifying areas for improvement. - Conduct regular check-ins and provide training and resources to help clients achieve their goals. - Respond to client inquiries and requests promptly and effectively. Desired Experience and Education: - 3+ years prior professional experience at similar roles in an agency or with a HubSpot Partner - HubSpot certifications (e.g., HubSpot Certified, Inbound Certified) are strongly preferred. - Excellent communication and interpersonal skills. - Strong analytical and problem-solving abilities. - Proven ability to drive customer success and satisfaction. - Self-motivated, proactive, and detail-oriented. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k Plan with a company contribution matching plan - Professional development opportunities. - Collaborative and innovative work environment. - Opportunity to make a significant impact on client success and company growth. If you are a HubSpot expert with a passion for working with clients and are excited about the opportunity to grow your career while helping to shape the growth of our company, we encourage you to apply for this position. The target salary range for this position is $80,000 to $95,000 annually (based on experience and qualifications) plus benefits.

Manager, HubSpot Implementation Team HubSpot Implementations & Managed Services 1406 Consulting (Remote) About 1406 Consulting 1406 Consulting is an Elite HubSpot Partner specializing in CRM implementation, integrations, and revenue operations. We help growing organizations turn strategy into durable, scalable systems — not just working configurations. We operate with clear decision rights, non-negotiable quality standards, and a delivery model designed to eliminate chaos, heroics, and hidden risk. We take the same approach to how we lead our teams — structured expectations, real accountability, and decisions grounded in data. Role Summary The HubSpot Implementation Team Manager is a delivery operations and people management role responsible for ensuring that Implementation Services runs predictably and profitably — without requiring senior leadership to operate inside day-to-day delivery. You will own team utilization, capacity planning, and margin performance. You will lead, manage, and hold accountable a team of Implementation Specialists across Senior, Mid, and Junior tiers. You will enforce process and quality standards, resolve delivery risks before they become client-visible, and build a team that gets stronger every quarter. This is not a senior IC or delivery execution role. You will build and run the delivery engine — not be the engine. What You'll Be Accountable For Delivery Operations - Ensure predictable, on-time, on-budget project delivery across all IS engagements - Own team utilization, capacity planning, and margin performance - Monitor delivery health and intervene on risks before they reach clients or leadership - Enforce the 1406 Way of Working, including Readiness Gates and Definition of Done - Ensure clean handoffs between Implementation Services, Client Success, and Solutions Architecture - Track and report on delivery metrics: on-time delivery, utilization, budget adherence, CSAT/PSAT People Leadership (LMA) - Lead, manage, and hold accountable each person on the IS team - Conduct regular 1:1s and set clear expectations aligned with tier-specific Role Charters - Provide direct, timely feedback — both coaching and correction - Run quarterly performance conversations - behavioral expectations and output - Make seat-fit decisions when performance signals are clear - Build a culture of accountability, clarity, and professional development Operational Scalability - Identify and eliminate recurring delivery friction - Build and refine processes, templates, and standards that reduce dependency - Ensure the IS team is equipped to absorb increasing project complexity - Inform staffing model decisions with real utilization data and delivery performance evidence Escalation Management - Serve as the primary escalation path for Senior IS team members - Prioritize delivery escalations and route to the appropriate owner - Resolve delivery-level issues without engaging the Director of Technical Services - Ensure the escalation chain (Junior → Mid/Senior → IS Leader) is functioning well How We Work 1406 operates with a governed delivery model designed to protect quality. In this role, you will: - Build systems that prevent delivery failures - Make decisions based on utilization data and performance signals - Deliver feedback directly and constructively - Enforce quality gates and standards consistently — consistency is the product - Protect the Director of Technical Services' time by owning delivery operations fully - Use structure and process to scale the team What This Role Is Not To be clear, this role does not own: - Architectural decisions or solution design (that sits with the Solutions Architect) - Client relationship ownership, retention, or expansion (that sits with Client Success) - Commercial decisions, pricing, or scope negotiation - Pre-sales technical scoping - Direct execution of client deliverables as a primary function Your job is to run the delivery operation and develop the team. Others own architecture, commercial strategy, and client relationships. What Success Looks Like You're successful in this role when: - Projects land on time, on budget, with high quality - Team utilization hits target without burning people out - Quality and process standards are enforced - Seat-fit decisions are made clearly and on time when performance warrants them - The Director of Technical Services is not pulled into day-to-day delivery - The IS team gets stronger every quarter — fewer escalations, more autonomy, higher delivery confidence - Delivery feels calm and predictable even as volume and complexity increase If senior leadership can focus on strategy and architecture while delivery still runs clean — you're successful in this role. This is a people management and delivery operations role — not a senior individual contributor seat. Experience & Skills We care more about operational judgment and people leadership than technical depth alone. Required - 3+ years of experience managing a delivery or professional services team, ideally in a consulting or agency environment - Demonstrated ability to lead, manage, and hold people accountable — including difficult conversations - Experience owning utilization, capacity planning, and delivery margin performance - Strong operational discipline — you build systems that prevent problems, not just respond to them - Comfort making staffing and seat-fit decisions based on data and performance signals - Working knowledge of HubSpot CRM and implementation patterns (you don't need to be the deepest technical expert, but you need to understand delivery reality) - Clear, direct communication style — without delay or ambiguity Nice to Have - Experience in a HubSpot Partner or CRM consulting environment - Familiarity with EOS (Entrepreneurial Operating System) or similar operating frameworks - HubSpot certifications - Experience building delivery processes, templates, and quality standards from scratch - Background managing tiered delivery teams (Senior/Mid/Junior or equivalent) Who This Role Is For This role is for someone who: - Gets energy from building teams and holding them accountable - Thinks in systems and operations, not individual deliverables - Makes decisions based on data, not sentiment - Is comfortable delivering feedback directly and constructively - Views process and standards as leverage, not overhead - Understands that protecting delivery quality sometimes means making unpopular calls - Wants to build a delivery operation that doesn't depend on heroics If you prefer to stay in execution and avoid people management, this role will feel draining. If you are energized by building a high-performing delivery team inside a structured operating model, it will feel like exactly the right challenge. Why Join Us: - A collaborative, growth-oriented culture where your contributions directly shape project delivery and company growth - Competitive salary and performance-based bonuses - Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching. - Ongoing professional development, including HubSpot certifications and leadership coaching. The target base salary range for this position is $100,000 to $120,000 annually (based on relevant experience and qualifications) +plus performance based bonuses.

Solutions Architect – HubSpot Implementations & Integrations 1406 Consulting | Remote 1406 Consulting is an Elite HubSpot Partner specializing in CRM implementation, integrations, and revenue operations. We help growing organizations turn strategy into durable, scalable systems — not just working configurations. We operate with clear decision rights, non-negotiable quality standards, and a delivery model designed to eliminate chaos, heroics, and hidden risk. The Solutions Architect is a senior, client-facing technical role responsible for owning the architectural integrity of HubSpot implementations and integrations delivered by 1406. This role exists to ensure that approved strategy is translated into safe, scalable, and supportable systems — not just technically functional builds. You will define solution architecture, enforce standards, surface and resolve risk early, and protect long-term system health under real-world delivery pressure. This is not a support or advisory role. You are expected to make decisions, hold the line on quality, and block unsafe work when necessary. Own end-to-end solution architecture for complex HubSpot implementations Define and enforce data model, workflow, and automation architecture Design integration approaches with a native-first, risk-aware mindset Identify architectural risk early and force clear decisions before build Ensure solutions are scalable, maintainable, and supportable long-term Enforce readiness standards before work begins Enforce Definition of Done before work exits implementation Block or pause work when system integrity, data quality, or security is at risk Document assumptions, tradeoffs, edge cases, and known constraints Prevent architectural debt rather than fixing it later Serve as the architectural authority across Implementation and Development Guide consultants and specialists on standards and safe design patterns Resolve architectural disagreements and ambiguity decisively Reduce rework caused by unclear or unsafe designs Maintain a 25% billable utilization target by tracking and recording time against client implementation and pre-sales projects Contribute directly to client engagements where architectural authority adds value Treat billable contribution as a core operating expectation, not a secondary concern Maintain working familiarity with Large Language Models (LLMs) and their application to MarTech and RevOps data automation Evaluate emerging HubSpot AI capabilities and advise on responsible adoption Ensure 1406's architecture recommendations remain current, competitive, and credible as the technology landscape evolves Participate in discovery and technical scoping for complex engagements Translate business goals into clear architectural direction Contribute to Statements of Work through feasibility and risk assessment Ensure scoped solutions align with delivery reality and platform constraints 1406 operates with a governed delivery model designed to protect quality and reduce chaos. In this role, you are expected to: Enforce explicit decision ownership and SLAs Escalate ambiguity instead of absorbing it Choose the lowest-risk path when decisions stall Prioritize system durability over short-term speed Use structure, documentation, and standards to keep delivery calm and predictable Speed without clarity is considered debt. “Technically works” is not considered done. To be clear, this role does not own: Commercial decisions, pricing, or scope negotiation Delivery sequencing or capacity planning Revenue targets or expansion closure Informal workaround-based execution Absorbing urgency, ambiguity, or scope creep Your job is to protect the system — not to make problems disappear quietly. You’re successful in this role when: Architectural issues are prevented, not discovered post-handoff Delivery teams experience fewer last-minute surprises Systems ship clean, understandable, and supportable Client Success can confidently operate what was built Quality is maintained even under pressure Delivery feels calmer as complexity increases You consistently meet the 25% billable utilization target Clients and internal teams trust your recommendations on both established and emerging technology If things feel boring in the best way possible — it’s working. Reports to: Director of Technical Services Architectural authority across: Implementation, Development, QA Escalation path: Solutions Architect → Director of Technical Services → CEO (exception-based only) This is a senior individual contributor role with real authority and accountability. We care more about judgment and system thinking than titles. Strong experience implementing HubSpot across Marketing, Sales, and Service Hubs Proven ability to design workflows, automation, and data models at scale Experience integrating HubSpot with third-party systems Experience with middleware tools (Skyvia, Zapier, Workato, custom APIs) Ability to translate business goals into technical architecture Comfort making decisions and holding boundaries under pressure Nice to Have HubSpot certifications (Admin, Solutions Architecture, etc.) Consulting or agency experience in complex client environments This role is for someone who: Thinks in systems, not tasks Values clarity over speed Is comfortable saying “no” when quality is at risk Wants authority with accountability Is energized by standards, structure, and ownership If you prefer flexibility around quality gates or informal decision-making, this role will feel restrictive. If you care deeply about durable systems and clean execution, it will feel like home. Why Join Us: Competitive salary and performance-based bonuses. Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching. Ongoing professional development, including HubSpot certifications and leadership coaching. A collaborative, growth-oriented culture where your contributions directly shape client success and company growth.

DIRECTOR OF CLIENT SUCCESS USA (Remote) 1406 Consulting is a dynamic and rapidly growing Elite HubSpot partner dedicated to helping businesses achieve their full potential. We are seeking a Director of Client Success to lead our Customer Success organization, strengthen executive client partnerships, drive retention, profitability, and expansion across our portfolio. If you are a strategic, experienced client services leader who thrives in an accountable, growth-focused environment, we’d love to connect. Position Overview: As the Director of Client Success at 1406 Consulting, you will lead the strategy, systems, and performance of the Client Success function. You will be responsible for revenue retention, client profitability, satisfaction metrics, and expansion growth across all managed accounts. You will serve as an executive sponsor for key accounts and act as the strategic bridge between Sales, Delivery, and Client Success. This is a leadership role focused on building scalable processes, developing a high-performing team of Client Success Managers (CSMs), and ensuring clients achieve measurable business outcomes while remaining profitable and aligned with our services. We are a performance-driven, full remote team that runs on the Entrepreneurial Operating System (EOS). We believe in clear accountability, measurable results, and building long-term client partnerships that drive real revenue impact. Client Services is not a support function at 1406 — it is a strategic growth engine. Responsibilities: Executive Relationship Management * Serve as Executive Sponsor for strategic accounts. * Build trusted relationships with C-level and senior stakeholders. * Lead high-level conversations focused on ROI, growth strategy, and measurable impact. * Position 1406 Consulting as a strategic partner rather than a transactional vendor. Team Leadership & Development * Lead, coach, and develop a team of Client Success Managers. * Ensure the Right People are in the Right Seats * Establish KPIs and performance expectations aligned to retention, growth, and profitability. * Provide mentorship, structured feedback, and professional development opportunities. * Lead weekly 1-1’s, team meetings, and annual reviews. * Foster a culture of ownership, quality work, accountability, collaboration, and client-first thinking. Client Growth & Revenue Retention * Own Gross and Net Revenue Retention across the client portfolio. * Develop and implement structured up-sell and cross-sell strategies. * Create scalable account growth planning processes that drive predictable expansion. * Partner with Sales to identify and close expansion opportunities. * Proactively identify churn risks and implement recovery plans. Retainer & Project Delivery Oversight * Ensure high-quality, on-time delivery. * Strengthen Sales-to-Delivery hand-offs. * Establish accountability around timelines, scope management, and quality standards. * Reduce scope creep and delivery inefficiencies. Client Profitability & Performance * Monitor project timelines and profitability. * Provide visibility into revenue, retention, and margin performance. * Collaborate with Operations to improve forecasting and utilization. * Drive pricing discipline and value alignment. Client Satisfaction & Health (CSAT / PSAT) * Own and report on CSAT and PSAT metrics. * Implement proactive client health scoring systems. * Standardize Executive Business Reviews (QBRs) across key accounts. * Create systems that strengthen client trust, communication, and long-term loyalty. Experience and Education Requirements: 7+ years in a client services, account management, or customer success within a B2B services, agency, or SaaS environment. 3+ years leading and developing a client-facing team Agency and/or HubSpot ecosystem experience required Proven track record driving expansion revenue and retention Strong financial acumen (margin management, forecasting) Executive presence with experience managing C-level client relationships Experience working in an EOS-run organization preferred Thrives in a fully remote, results-oriented environment Competitive salary and performance-based bonuses. Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching. Ongoing professional development, including HubSpot certifications and leadership coaching. A collaborative, growth-oriented culture where your contributions directly shape client success and company growth. The opportunity to be the strategic voice in the client relationship, driving impact and measurable business outcomes.