• Explore product and customer data to uncover insights that influence decisions • Partner with teams across the business to answer questions, help them understand their data needs, and guide priorities • Build dashboards and reports that enable team to self-serve and make informed decisions • Write SQL to dig into data and make sense of it • Help keep our data accurate, reliable, and easy to work with • Support our data warehouse and pipelines so everything runs smoothly • Use tools (including AI) to work faster and uncover better insights • Help build a strong data culture by making data more accessible and understandable

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: - 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs - Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans - Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) - Optional dental, vision, and life insurance—at rates much lower than most private plans - Flexible spending accounts for added tax savings on health and dependent care - Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: Tableau Developer Job Title: Systems Analyst V Agency: Dept of Family & Protectve Svc Department: SO CBC DFPS CAPTA CPS Posting Number: 14792 Closing Date: 03/31/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,797.66 - $7,437.51 Pay Frequency: Monthly Salary Group: TEXAS-B-25 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: Austin MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 ISM,IT,Z Prefix Job Description: Systems Analyst V / Tableau Developers - If you have great Tableau developer skills and are a strong SQL coder, here is an exciting opportunity to be part of the Data and Decision Support (DDS) division within the Office of Data and Systems Improvement (ODSI) at the Department of Family and Protective Services (DFPS) agency. ODSI’s mission is to ensure effective coordination, communication and consistency around data reporting and how it’s used in understanding and improving performance and outcomes. DDS supports that mission by providing Tableau reports (as well as other outputs) that empower DFPS leadership and stakeholders to the best decisions backed by relevant, high-quality information. The person in this position reports to the manager of the DDS Data Reports Engineering Analytics Management team (DREAM). Essential Job Functions: We’re looking for someone who wants to dedicate their data and reporting skills to serving and protecting the most vulnerable Texans. Someone who is excited to be a part of an established team of highly skilled, capable, and motivated individuals. We want someone who is intellectually curious, wanting to understand not just what is happening but why, and who’s not afraid to think outside the box for innovative and new ways of doing things. At DDS we take the data collected during the critical field work done by DFPS, and work to make that data available and consumable in order to help the agency make better data driven decisions. The specific job functions: -- The person in this position will develop a variety of reports and visualizations in an understandable, useable format. They will assist in the development and deployment of the DFPS online interactive data book. They will also use their flexible skill set to complete many other special projects assigned to the unit. --The person in this position will help troubleshoot advanced technical issues and provide excellent customer support to staff with questions about agency dashboards. -- The person in this position will extract data from IMPACT, and other agency and external databases, and document, design, validate and implement reports for multiple areas of specialization using selected DFPS methodology and reporting tools, such as with Tableau Desktop and SQL queries. -- The person in this position will review work products of other analysts and will interact routinely DFPS staff and analysts to ensure requirements are met and work products are appropriately validated. -- The person in this position may train or mentor other analysts. --The person in this position will perform their job duties remotely (telework, work from home) and will keep regular work hours in accordance with agency policy. Registrations, Licensure Requirements or Certifications: N/A Knowledge Skills Abilities: Knowledge of: Knowledge of relational databases. Knowledge of and familiarity with personal computer hardware and peripheral equipment. Knowledge of data processing practices and theory. Knowledge of Bitbucket, Informatica and Data bricks. Skill in: Skill in using selected software such as Tableau Desktop, Tableau Prep, SQL, PL/SQL, Excel, TOAD and/or Oracle SQL Developer. Skilled in critical thinking. Skills in utilizing Microsoft Office Suite of products. Skill in computer systems, coding, management reporting, and data warehouse functions. Skill in analyzing problems and devising effective solutions. Ability to: Ability to effectively manage workload and work schedule while working remotely. Ability to be customer service focused. Ability to analyze systems, procedures and troubleshoot problems to help develop solutions. Ability to perform detailed work accurately. Ability to learn and apply new technology. Ability to draft concise reports, with visual representations, and to make oral presentations to a variety of audiences. Ability to work constructively in a team, and on one's own. Ability to adapt and modify behavior in response to changes in situations or priorities. Ability to analyze complex procedures and data. Ability to evaluate technical data and develop logical conclusions. Ability to prepare and present comprehensive reports and recommendations in written and oral form. Ability to communicate, coordinate and gain rapport with external and internal business partners. Ability to analyze functional/design requirements and to develop solutions to implement the requirements. Ability to perform detailed work accurately and in accordance with standards. Initial Screening Criteria: Required: Experience with creating Tableau dashboards - minimum 1 year Experience in writing SQL and/or PL/SQL code. Experience with TOAD, Oracle SQL Developer. Experience in data extraction and report layout and design. Experience in using Excel. Preferred: DFPS experience preferred. Knowledge of Bitbucket, Informatica, and Data bricks Additional Information: Salary range is between $5,797.67 and $9,508 (monthly) depending on the level at which the position is filled and the department budget. The position is filled in accordance with agency policies. The person in this position will perform their job duties remotely (telework, work from home) within the state of Texas and will keep regular work hours in accordance with agency policy. Work outside of regular hours, including occasional weekends, may be required. Occasional overnight travel to other work locations may be required. In compliance with the Americans with Disabilities Act (ADA), agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Applicants selected for an interview will be required to complete a written exercise to demonstrate knowledge, skills, and abilities. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions. Applicants selected for hire must pass a background check and if applicable a driver’s record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

• design, build, and optimize business-critical dashboards and semantic models • work closely with business stakeholders and data teams to transform raw data into reliable, actionable insights • responsible for the full BI lifecycle, from requirements gathering to deployment, support, and ongoing optimization • establish and document standards, data definitions, and KPIs

Become a part of our caring community and help us put health first The Business Intelligence Lead solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Business Intelligence Lead plays a critical role in advancing Humana’s quality performance by leading the technical interpretation and operational application of HEDIS and Medicare Stars measure requirements. This role brings deep expertise in measure logic, coding, documentation, and data capture strategy to help ensure complex guidance is translated into practical, scalable approaches that support quality outcomes. This position will serve as a key partner in evaluating and operationalizing measure-specific opportunities across HEDIS and Stars, with a strong focus on technical research, specification interpretation, supplemental and clinical data considerations, and performance impact assessment. The Lead will help advise on complex scenarios that influence measure performance and will work across teams to support execution of changes that have material impact on ratings. The ideal candidate brings a strong blend of healthcare quality knowledge, technical curiosity, data fluency, and cross-functional collaboration. This person must be comfortable navigating ambiguity, interpreting detailed requirements, and advising on how coding, documentation, workflows, and data strategies can be aligned to improve measure performance. Key Responsibilities - Lead deep technical interpretation of HEDIS and Medicare Stars measures, including measure logic, coding requirements, documentation expectations, and data capture considerations - Advise on measure-specific strategies that align to specifications and support improved performance across quality programs - Evaluate how supplemental, clinical, interoperability, claims, pharmacy, and provider data can support quality measurement and operational execution - Help translate evolving CMS and NCQA guidance into actionable business recommendations and repeatable approaches - Identify risks, gaps, and dependencies related to coding, documentation, data sourcing, and workflow design that may affect quality outcomes - Serve as a technical advisor to leaders and partners on nuanced quality measurement questions, new opportunities, and emerging requirements - Collaborate with business, clinical, interoperability, reporting, and operational teams to align technical measure guidance with enterprise needs - Help strengthen enterprise understanding of measure intent, data requirements, and performance levers through clear communication and technical leadership Use your skills to make an impact Required Qualifications - Bachelor’s degree or equivalent experience - 5+ years of experience in healthcare business intelligence, quality measurement, enterprise reporting and data strategy. - Demonstrated experience interpreting complex healthcare measurement, technical, or regulatory requirements and translating them into business action - Strong understanding of coding, documentation, data capture, and operational considerations that influence healthcare quality performance - Experience working with healthcare data such as claims, clinical, pharmacy, provider, or supplemental data - Strong problem-solving skills with the ability to assess ambiguity, structure issues, and recommend practical solutions - Ability to communicate technical concepts clearly to both technical and non-technical audiences - Experience working across multiple stakeholders in a highly matrixed environment Preferred Qualifications - Experience supporting HEDIS, Medicare Stars, or other healthcare quality programs - Experience interpreting NCQA technical specifications, CMS guidance, or related quality measurement requirements - Familiarity with interoperability, clinical data exchange, digital quality approaches, or emerging healthcare data capabilities - Experience evaluating new data sources, vendor solutions, or technical capabilities for operational feasibility and business value Additional Information To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Although this position is remote, residency close to or within Louisville KY preferred for occasional travel to Humana offices for meetings. This role is not eligible for work visa sponsorship. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-22-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.