• Running events from concept to flawless execution—on time, on budget, and on point • Building instant trust with clients and colleagues through confident, clear communication • Keeping projects organized while juggling multiple deadlines seamlessly • Navigating event tech tools like a pro (Cvent, Smartsheet, and more) • Leading and inspiring teams to deliver exceptional results in dynamic situations

• Dive into planning and executing events across the globe • Work side-by-side with experienced professionals • Coordinate logistics from timelines to budgets to onsite execution • Embrace event tech tools for smooth planning

• End-to-end management of all national and regional trade shows, including vendor coordination, budgeting, event logistics, and post-event analysis. • Ownership of Follett Software’s annual Sales Kickoff (SKO)—from initial planning to onsite execution and post-event feedback. • Oversight of our growing webinar program, ensuring each session aligns with campaign and product priorities while engaging the right audiences. • Support of customer experience programs, including customer advisory boards, user group events, and community-building efforts. • Management of the Follett Software master events calendar, ensuring strategic alignment and visibility across teams. • Other duties as assigned.

• Own the full logistical lifecycle for the global events calendar, ensuring all deadlines, shipping manifests, and vendor contracts are executed flawlessly. • Coordinate the physical setup and technical readiness for trade shows and events. • Partner with external agencies to oversee the inventory and deployment of all event-related assets, including booth hardware and localized literature. • Act as the logistical liaison for patient advocacy groups to incorporate the patient voice into our event presence. • Facilitate social media event coverage by managing promotional posts, on-site filming, booth photography, and digital lead-gen prompts. • Lead the logistics for patient, clinician, or biopharma-centric podium presentations and roundtables support trade shows and conferences. • Support the Director in the tactical rollout of messaging strategies, ensuring that booth graphics, digital signage, and handouts are tailored to the specific audience (biopharma, clinicians, patients). • Take full ownership of Tier 3 conferences and provide project management support for the Director on Tier 1 and 2 conferences. • Manage the global events budget, providing the Director with monthly reconciliations, ROI data, and meticulous expense tracking. • Organize and facilitate pre-conference briefings, ensuring the sales and medical teams are trained on booth flow, lead capture tech, and the schedule of events. • Cross-functional collaboration internally, including Medical Affairs, Biopharma, Clinical Sales.