Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues ? About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. About the Role: The Manager of Data Services is responsible for driving strategic and operational excellence across all data quality initiatives within the InterAction division. This role oversees the Data Quality Services team and ensures the delivery of high-impact, client-focused data quality programs. In addition, the role emphasizes business development, advanced marketing strategies, and the integration of CRM systems—particularly within the legal sector—to drive growth. The ideal candidate will combine technical expertise with strong leadership, fostering a culture of continuous improvement and innovation in data management while leveraging deep industry knowledge. Responsibilities: - Leadership & Strategy: Develop and implement a comprehensive data quality strategy that aligns with business objectives and client needs. - Provide visionary leadership to the Data Quality Services team, setting clear objectives, and promoting cross-functional collaboration that integrates CRM, business development, and marketing perspectives. - Operational Oversight: Manage the day-to-day operations of the InterAction Data Quality Services team to ensure timely and high-quality delivery of data quality programs. - Collaborate with internal teams and external stakeholders, including legal professionals, to optimize resource allocation and deliver exceptional client outcomes. - Data Quality Framework & Best Practices: Develop, implement, and monitor data quality standards, policies, and best practices ensuring data accuracy, consistency, and reliability. - Oversee the effective deployment and use of state-of-the-art data quality tools and technologies, adapting strategies based on performance insights. - Client Engagement & Service Delivery: Serve as the primary point of contact for clients on data quality initiatives, ensuring their requirements are thoroughly understood and met. - Facilitate engaging client workshops, training sessions, and briefings to share progress, insights, and strategic recommendations. - Business Development & Marketing: Leverage in-depth knowledge of the legal sector and legal technology to identify and pursue new business opportunities. - Develop proposals, marketing materials, and presentations that articulate the value of our data quality services, generative AI capabilities, and CRM integration to prospective clients. - Collaborate closely with the marketing team to design campaigns aimed at expanding our footprint within the legal sector and other target markets. - Adoption of Generative AI Tools: Champion the adoption of generative AI tools and technologies within the team to enhance data quality processes and drive innovation. - Evaluate and integrate AI-driven solutions to automate data profiling, cleansing, and validation, ensuring continuous improvement in data management practices. - Process Improvement & Governance: Design and manage robust data quality assurance processes, including data profiling, cleansing, validation, and remediation. - Collaborate with stakeholders to ensure adherence to data governance practices and maintain an elevated standard of data integrity across all projects. - Performance Monitoring & Reporting: Develop comprehensive metrics and dashboards to monitor trends, assess service efficacy, and inform strategic decisions. - Provide regular, actionable reports to senior leadership and clients, outlining key performance indicators and opportunities for enhancement. - Innovation & Continuous Learning: Stay current with industry trends, emerging technologies, and best practices in data management, with an emphasis on legal sector dynamics, CRM integration, and marketing strategies. - Foster an innovation-driven environment by continuously identifying process and technology improvements. Requirements: - Bachelor’s degree in Data Science, Computer Science, Information Systems, or a related field. - A minimum of 7 years of experience in data quality management, data governance, or a related field. - Proven experience in leading data quality or data services teams, ideally with exposure to the legal sector, CRM systems, and business development initiatives. - Technical Skills: Proficiency with data quality tools, data integration solutions, and business intelligence (BI) platforms. - Strong command of SQL and familiarity with programming languages (e.g., Python, R) is a plus, particularly in the context of AI and automation. - Experience with CRM systems and their application in business development and marketing is highly desirable. - Analytical & Problem-Solving Skills: Excellent analytical skills with the ability to transform complex data sets into actionable insights. - Demonstrated ability to design and implement scalable process enhancements that improve service delivery. - Business Development, Marketing & Communication: Strong business acumen with experience in identifying and capitalizing on new business opportunities, particularly within the legal sector. - A demonstrated track record in developing and executing integrated marketing strategies. - Exceptional verbal and written communication skills, capable of presenting technical concepts and business proposals to diverse audiences. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $104,900 - $174,700. Base Pay Range for IL is $110,100 - $183,500. Base Pay Range for Chicago, IL is $115,400 - $192,200. Base Pay Range for MD is $110,100 - $183,500. Base Pay Range for NY is $115,400 - $192,200. Base Pay Range for New York City is $125,900 - $209,700. Base Pay Range for Rochester, NY is $104,900 - $174,700. Base Pay Range for OH is $99,700 - $166,000. Base Pay Range for NJ is $118,349- $189,051. This job is eligible for an annual incentive bonus. Application deadline is 04/30/2026. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The Manager, Major Giving West will play a meaningful role in supporting the USA Philanthropy West team, helping to handle distinct portfolios of high-net-worth donors and prospects and acting in very close collaboration with Officers and leadership to supervise progress on and implement the strategy for some of our most significant donor relationships. They will support the cultivation, solicitation, and stewardship of a defined portfolio of IRC prospects and donors for assigned Officers. They will also coordinate stewardship reporting requirements, ongoing communications, information management, and donor database updates. The Manager will closely collaborate across ER to coordinate donor engagement, stewardship, and recognition consistent with donor stewardship plans and to maintain up-to-date portfolios for assigned Officer(s). This position offers a wide-ranging growth opportunity for someone eager to advance to front-line fundraising. Highlights of Major Responsibilities: • Collaborate with assigned Officer(s) to carry out strategies for high-net-worth individuals within each's portfolio, bringing in critical revenue for the organization. • Draft correspondence that supports the Officer’s interactions with the portfolio, including general and targeted communications such as letters and contact reports. • Support the payments for bank transactions. Ensure completeness of payment documents in compliance with IRC and Donor policies and procedures. • Assist in creating materials, agendas, and briefings for external prospect and donor meetings and for internal strategy meetings. • With the Officer(s), supervise and manage expectations and objectives for each donor and prospect within the portfolio, including adhering to stewardship reporting requirements and timeframes. • Alongside the Officer(s), act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate with other teams, including Prospect Research and Management, Analytics, and Operations, to supervise the entire donor cycle for Major Giving West. • Update the donor database (Salesforce) to maintain portfolio assignments, build and update giving proposals, request prospect research, review report requirements and submissions, supervise ongoing donor communication and activity, as well as additional relationship management duties. • Manage information flows between donors and prospects, program staff, and Officer(s). • Supervise internal drafting and approval processes vital for proposals, reports, and budgets. • Develop and maintain excellent working relationships with colleagues and IRC program/support staff globally. • Undertake special projects as advised. Minimum Job Requirements: Work Experience: Minimum 2-3 years previous work experience, preferably gained in a development or fundraising team, non-profit, marketing, or sales team. Proven Skills and Proficiencies: • Ability to meet deadlines with quality products. • Strong interpersonal skills; oral, written and presentation skills. • Experience with and knowledge of relevant technologies and tools. with excellent analytical skills combined with the substantiated ability to multi-task, prioritize duties, and handle time effectively. • Understanding of the role of written communications in building and maintaining individual and institutional relationships. • Ability to identify, build, and implement processes vital to support effective donor relationships. • Strong ability to establish and maintain lasting professional relationships both internally and externally. • Highly computer literate, including Word, Excel, and PowerPoint, as well as familiarity with CRM databases, including Salesforce. • Ability to respond quickly to changes in short-term work priorities. • Ability to analyze and interpret financial data. • Dedication to fundraising for international development, humanitarian, human rights, social justice, and US immigrant communities. • Understanding of the US fundraising marketplace. Working Environment: This role requires working remotely full-time (i.e., telecommuting). Applicants must have a home or alternate workspace where they can effectively complete their work during regularly scheduled hours. Compensation: (Pay Range: $70,000- $75,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Job Description Summary The Manager of Operations Support will manage the day-to-day responsibilities and process of the Operations Support team. They will train, support, and provide guidance to Operations Support Analysts. They will manage support of internal customer tools and ensure data and service accountability. Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings. Major Responsibilities - Manage the activities of Operations Support Analysts, a central team responsible for operational understanding and improvement in key performance areas and for enforcing locations’ adherence to operational standards while delivering planned direct labor efficiencies. - Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning. - Prepare and participate in the preparation of staff development plans for each functional associate who is a member of the team. - Assess the skills and skill levels necessary to achieve work objectives. - Conduct midyear and year-end performance appraisals, and work closely with OSAs throughout the year, providing regular feedback on their performance - Continuously monitor OSA performance to identify support gaps or concerns and address those with individuals, offering coaching as needed - Address areas of concern and provide regular updates on team efficiency and effectiveness to Director of Operations Support - Manage process and tracking for Analyst reviews and trainings for adherence to all applicable Wage and Hour regulations while utilizing FOCUS and related systems, ensuring locations apply the rules, regulations, and proper system utilization - Prepare, analyze, present and maintain Location Scorecard data for performance reporting purposes - Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses - Mentor Analysts’ procedure and conduct when auditing and interacting with the field to ensure delivery evokes compliance and success - Work closely with Director Operations Support as a main resource and SME in current location, area, and regional performance - Manage new Analyst onboarding, that it is rolled out efficiently and with proper understanding of the team and company goals - Provide feedback to Director Operations Support on team performance and participate in strategizing roll outs of new or recurring projects - Work closely with other Ops Support Team management to strategize an organized approach to operational coaching and improvement via our collective teams to the field operations - Assign standards and deadlines to Analysts for projects or operational improvement efforts - Motivate analyst group to think outside their role and to assist in other First Student projects as needed, recent initiatives that have been supported include PC refresh, the Active Directory Project, Employee Portal migration, Blended OT configurations, DHDS rollout plans and more. Minimum Education or Certifications Required - 4-year degree or equivalent work experience Minimum Experience or Skills Required - Prior Managerial experience Preferred - Strong leadership skills required - Very strong analytical skills required with proven ability to break complex problems into simple components, demonstrated ability to effectively and enthusiastically lead change, demonstrated ability to manage conflict - Excellent communication skills required - Project management skills preferred - Previous customer support experience preferred - Transportation logistics a plus Physical Requirements and Working Conditions - Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone. Disclaimer Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

• Work directly with team lead and client for program best practices and delivery • Deliver renovations and monitor the delivery of new stores by other team members. • Engage the client early on in the design process • Manage Owner Supplied Material orders and tracking • Control the project schedule and align all stakeholders • Maintain an Anticipated Costs Report with accurate and up-to-date project financial tracking • Lead weekly program calls for all active projects • Engage in project specific calls and meetings with specific project teams • Track value add, innovation, and changes • Support the client with organizational and process design • Bring innovation, leadership, and inspiration to everything the team touches • Provide input into resource allocation and budget utilization • Mentor JLL and client employees to support a unified delivery process • Use good judgement to adjust course when necessary to accommodate specific stakeholder practices