DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. ADJUDICATOR Job Location: Division of Employment and Rehabilitation Services (DERS) Unemployment Insurance Administration (UIA) 1789 W. Jefferson St., Phoenix, AZ 85007 4760 S. Park Ave., Tucson, AZ 85714 This is a full-time Temporary Assignment with the State of Arizona, Department of Economic Security, not to exceed 1,500 hours in a calendar year. Temporary positions are benefits eligible and receive pay for State-observed holidays. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. This position has an initial in-office training period of one (1) year minimum. Posting Details: Salary: $18.6159 – $20.0449/ hourly ($38,721.07 – $41,693.39 annually) Grade: 18 Closing Date: Open until sufficient resumes are received Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team! The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. DES is seeking an experienced and highly motivated individual to join our team as an Adjudicator with the Unemployment Insurance Administration (UIA). This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance. Job Duties: Essential Duties and Responsibilities include but are not limited to: ● Perform interactive interviews to elicit eligibility information to determine eligibility for government programs based on income levels, household composition, etc. Review applications for eligibility to ensure they meet all program requirements. ● Initiate and process applications through automated systems; determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results; enter and retrieve numerical and narrative data and issue benefits from an automated computer system. ● Interact with clients to provide information about program eligibility requirements, program rules and regulations, and application procedures; assist clients in completing applications for program eligibility; identify needs and make appropriate referrals for health, social, and/or employment services. ● Monitor ongoing eligibility by obtaining periodic updated information of eligibility factors and take appropriate actions on changes. ● Attend and participate in staff meetings, trainings, presentations, and orientations. ● Respond to questions and complaints of clients in person, by telephone, mail and/or email communication. Knowledge, Skills & Abilities (KSAs): ● Knowledge of laws, rules, regulations, policies, and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. ● Knowledge of principles and practices of effective customer service. ● Knowledge of computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. ● Skill in written and verbal communication to explain and interpret federal and state laws, statutes, rules, regulations, and guidelines applicable to the area of the assignment. ● Skill in time management, organization, and problem solving. ● Ability to apply the policies, procedures, and programs. ● Ability to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs and the case administration of these programs. ● Ability to use fact finding techniques and perform in-depth and interactive interviewing. ● Ability to review a variety of tax documents to obtain needed household filing information. ● Ability to explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural, and educational backgrounds. ● Ability to detect and evaluate potential fraudulent situations. Selective Preference(s): The ideal candidate for this position will have: ● High School diploma or GED and one (1) year of experience performing eligibility reviews or one (1) year of customer service experience. Pre-Employment Requirements: ● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. ● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). ● Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: • Affordable medical, dental, life, and short-term disability insurance plans • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans • 10 paid holidays per year • Rideshare and Public Transit Subsidy • Career Advancement & Employee Development Opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact HR Analyst Brian Hemminger at (480) 202.3850 or email Brianhemminger@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 202.3850 or emailing Brianhemminger@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

COMPANY OVERVIEW: Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for a First Party Subrogation Supervisor to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business. SCOPE: As a First Party Subrogation Supervisor, you will play a critical role in overseeing and managing the pre-litigation and litigation phase of claims within UAIC. This position leads a team of claim specialists to ensure timely recoveries and effective claims resolution in both pre-litigation and litigation matters. The First Party Subrogation Supervisor partners closely with in-house, outside counsel, internal departments, legal professionals, and external parties to drive favorable outcomes and maximize recoveries for the company. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region. DUTIES: - Provide strong leadership to a team of claims specialists. - Conduct regular team meetings, performance evaluations, and provide coaching and feedback. - Foster a collaborative and recovery-driven work environment. - Monitor and oversee the end-to-end pre-litigation and litigation claims process, ensuring compliance with company policies and industry regulations. - Evaluate and make recommendations on complex claims and settlement strategies. - Review and approve settlement offer within established authority limits. - Conduct thorough investigations to determine liability and assess potential recovery exposure. - Identify and implement strategies to increase recovery and financial income for the company. - Liaise with internal and external legal teams to obtain legal opinions, guidance, and direction on pre-litigation and litigation matters. - Collaborate with legal professionals to develop effective strategies for claims recovery. - Ensure adherence to company policies, procedures, and industry regulations. - Stay updated on changes in insurance laws and regulations that may impact claims handling. - Maintain accurate and comprehensive claim files, including all relevant documentation and communication. - Generate reports and provide regular updates on claim status, trends, and performance metrics. - Establish and maintain effective communication channels with insureds, adverse carriers, attorneys and defendants, and other relevant parties. - Address customer inquiries and concerns in a professional and timely manner. - Identify opportunities for process improvement and efficiency gains within the aim to develop a stronger, unified team. - Implement best practices to enhance the claims handling process. EDUCATION: - Bachelor’s degree in business administration, legal studies, or related field preferred. - Bilingual preferred. - Adjusters license required. SKILLS & EXPERIENCE: - Minimum 5 years of experience handling claims, with demonstrated leadership experience (formal or informal), including mentoring, training, project leadership, or subject matter expertise. - Strong knowledge of property and casualty insurance policies, regulations, industry practices, and laws. - Strong negotiation, analytical, and problem-solving skills. - Excellent verbal and written communication skills. - Ability to work independently and in a team-oriented environment. - Proficiency in relevant claims management software and tools. BENEFITS: - 401(k) Retirement Savings Plan with employer match. - Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance - Paid Time Off, Holidays, and Leave programs. - Flexible spending accounts - Basic Life Insurance and Voluntary Life/ADD - Short Term and Long-Term Disability UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Who We Are Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs. Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology. We are looking for a detail-oriented Eligibility Specialist to join our Long-Term Care team. In this role, you will review documentation and make eligibility determinations for initial claims and recertifications. This is a fast-paced, production-focused position requiring strong analytical, documentation, and communication skills. Long Term Care experience is a plus. Key Responsibilities: - Review and assess documentation to determine LTC claim eligibility. - Make initial and recertification eligibility determinations accurately and timely. - Communicate with internal teams and make outreach calls to clarify or obtain information. - Document all findings and maintain accurate records. - Meet production goals while ensuring quality and compliance. Qualifications: - Experience in Long Term Care, healthcare, or eligibility determination preferred. - Strong analytical, written, and verbal communication skills. - Ability to work independently in a fast-paced, remote environment. - Proficient in Microsoft Office and able to learn proprietary systems. - Excellent attention to detail and organizational skills. At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

Role Description As a key member of our Disability Claims team, you’ll guide insurance claims from start to finish—making informed decisions that directly affect our customers’ financial well-being. Your experience in STD and LTD claims ensures timely, accurate support and builds trust in our company’s promise to protect. - Short Term Disability Class starts on Monday, May 18th. - Long Term Disability Class starts on Monday, June 1st. - Training hours are from 7:30 a.m. to 4:00 p.m. CST for up to 14 weeks. WHAT YOU'LL DO: - Make decisions in partnership with management based on a comprehensive understanding of claim facts and thorough evaluation of relevant information. - Develop case files that showcase sound decision-making in accordance with documented procedures, using claim facts, policy provisions, and special handling agreements. - Foster effective business relationships through clear communication with claimants, brokers, sales organizations, vendor partners, employers, and internal departments such as underwriting and legal. - Thoroughly document all claim decisions and actions meticulously, maintaining regular and appropriate communication. - 50% of your day will be on the phone with claimants, employers, and medical professionals throughout the entire claims life cycle. - Review and determine ongoing claim liability, involving the evaluation of claim documentation, resolution of queries, and identification of any changes in claim status or benefits. - Collaborate with internal and external partners, including brokers, sales organizations, clinical and physician resources, vocational experts, and financial resources. - Accurately determine financial liability by analyzing salary, other income sources, medical/vocational information, and contract language. - Exercise limited autonomy to approve initial and ongoing payments based on a holistic file evaluation. Qualifications - Demonstrate a foundational ability to analyze, comprehend and apply insurance provisions and contracts to disability claims. - Ability to calculate disability benefits based on contract provisions and offset management to provide fair, equitable and consistent treatment of claims necessary for accurate financial payments and policyholder retention and satisfaction. - Proficient with navigating multiple systems and Microsoft Office Suite. - Provide a solid level of customer service (written and verbal) while displaying empathy to customers. - Promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Requirements - 1 year of disability claim experience in STD or LTD (preferred). - Bilingual Spanish both verbal and written communication (preferred). Benefits - Estimated Wage (Levels have variable responsibilities and qualifications): - Benefit Claim Specialist: $26.00 - $27.00, plus annual bonus opportunity. - Sr Benefit Claim Specialist: $56,000 - $70,000, plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time and paid holidays.