• Analyze product and user engagement data to uncover insights about how clinicians use MDCalc tools across specialties and clinical workflows, proactively identifying trends, opportunities, and areas for product improvement • Develop dashboards and reporting that provide visibility into product performance, user engagement, and key business metrics • Partner with product managers and engineers to define success metrics, measure feature performance, and help shape product decisions through data-driven insights • Design and analyze experiments and A/B tests to evaluate product improvements and new features • Translate complex datasets into clear insights and recommendations that guide product and business strategy • Investigate trends and patterns in clinician behavior, platform usage, and content performance • Ensure data accuracy and consistency across reporting and analytics workflows • Communicate findings clearly to cross-functional stakeholders, including leadership and non-technical teams

• Own large data domain(s): integrating data requirements into project planning, collaborate with multiple cross-functional teams, building pipelines and dashboards, coordinate with other data team members on team projects and preserving our data warehouse as the source of truth at KOHO • Design and optimize data models with a strong focus on performance, leveraging advanced DBT features independently • Develop dashboards that go beyond visualization to answer critical business questions and support strategic decision-making • Proactively identify trends and opportunities through deep data analysis, thinking beyond immediate requests to uncover additional relevant insights • Partner with stakeholders to refine requirements, offering data-driven recommendations that align with business priorities and maximize impact • Autonomously own project planning and participate in cross functional domain ownership • Mentor team members and contribute to establishing best practices within the data organization

Become a part of our caring community and help us put health first Humana’s Insights team is focused on driving strategic decisions through data. As an Insights Principal, Strategy & Product, you’ll lead initiatives that shape product development and marketing strategies using deep insights and analytics. Position Overview: The Insights Principal serves as a strategic leader responsible for designing, executing, and interpreting complex market research initiatives that inform business decisions and drive organizational growth. This role ensures that research methodologies adhere to professional standards and legal requirements, and that actionable insights are effectively communicated to key stakeholders and executive leadership. Key Responsibilities: - Serve as key team member representing Insights team on high visibility, high impact projects work teams across the organization providing expertise and the point of the view of the consumer. - Lead the development and implementation of strategic and large impact qualitative and quantitative market research projects, including study design, methodology selection, and data analysis. - Lead a transformation in moving from data sharing to true insights and storytelling across the insights team serving as a teacher and mentor. - Translate research findings into strategic recommendations that support enterprise goals and operational excellence. - Collaborate with cross-functional teams, including marketing, strategy, product, and analytics, to align research objectives and deliver integrated insights. - Mentor team members, fostering a culture of continuous improvement and serving as a subject matter expert, to aid in their professional growth and expertise and quality of team’s work. - Present insights and recommendations to senior leadership in clear, concise, and actionable formats. - Maintain up-to-date knowledge of industry best practices, emerging methodologies, and innovative technologies relevant to market research. - Ensure all research activities comply with applicable legal and ethical standards, including data privacy regulations and professional codes of conduct. Use your skills to make an impact Required Qualifications: - Bachelor’s degree in Market Research, Business, Statistics, Psychology, or related field; advanced degree preferred. - 10+ years of experience in market research, insights, or related fields, with a track record of managing complex projects. - Expert level at turning data into compelling insights and what's next stories for organizations. - Expert level proficiency in statistical analysis, research design, and reporting tools. - Strong leadership, communication, and stakeholder management skills. - Demonstrated ability to synthesize data into actionable strategies and business solutions. Preferred Qualifications - Masters Degree Virtual Prescreen As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Work-At-Home Requirements At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $150,000 - $206,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-20-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. *Sponsorship is not available for this role* Position Summary The Aetna Complaints, Grievance & Appeals (CG&A) organization is looking for the right candidate to help the CGA Insights team to support our data-driven analytics, root-cause analysis and process improvement activities. This new position will work with current team members on various activities impacting the CG&A organization to better respond to incoming data and report requests. This will include develop & updating of executive meeting materials, document existing processes and workflows, improving automation and collaborating with our business partners & stakeholders on the various operational and regulatory project deliverables the team is responsible for. This role provides an opportunity for the applicant to evolve into a reporting subject matter expert on the CG&A process across the multiple lines of business within Aetna/CVS Health. Responsibilities for this role will include: - Perform intake, triage, tracking, and fulfillment of incoming data & project requests. - Reach out to requestors to further define, document and finalize requirements. - Help execute standardized decision analysis reporting (YOY/MOM, QOQ) trend views. - Support team members w activities around development of GCP data repository (i.e. BigQuery) - Support team members w development of new semantic reporting environment. - Identify automation opportunities for various technologies & tools (Python, GCP, Alteryx, Dataiku) - Monitor data quality and collaborate with Sr. Management on data trend changes - Perform deep dive analysis to help identify potential drivers of higher incoming case volumes. - Evaluate resolved case data to identify opportunities to improve the decision-making process. - Deliver actionable insights & recommendations to Executive Leadership to enable better decision-making and strategic planning. Required Qualifications - Proficient with MS Office documentation, data analysis, & presentation applications. - 5+ years of experience with relational databases and data transformation. - 3+ years of experience with data processing/analytics. - 5+ years of experience writing SQL queries (i.e. BigQuery, - Coginiti, SQLServer, DB2) - 3+ years’ experience with data visualization and report generation & scheduling tools such as: Tableau OR SAP Business Obects (LaunchPad, WEBI, Business Views/Crystal Reports) OR Microsoft Power BI OR GCP (BigQuery, Looker) Preferred Qualifications 2+ years’ experience with Cloud / Big Data data storage technologies (GCP/AWS). - 1+ years of experience in the healthcare industry. - Experience in any of the following functional areas (call, claims, utilization management, grievances, appeals) would be ideal. - 1+ years of experience with automation technologies (Python, Alteryx, Dataiku). - 1+ years’ experience of data universe building or database admin development. - Ability to communicate with both technical and non-technical colleagues. - Comfortable with SharePoint and QuickBase (i.e. project tracking and collaboration tools). - Experience in process improvement or automating end-to-end processes. - Familiar with Agile project management release methodology & terminology. Education Bachelor's degree or equivalent work experience required, advanced degree preferred OR Technical certifications for the technologies listed in the job description. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.