MDCalc

Title: Product Designer Job Description: Location New York, NY Employment Type Full time Location Type Hybrid Department Engineering The Opportunity Since 2005, MDCalc has been an essential part of the clinician’s workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference – at the point-of-care – for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions. The Role This is a hands-on design role embedded in a collaborative, cross-functional team. You will work across user product, commercial, and platform initiatives - designing experiences that are clear, clinically credible, and built to scale. You will partner closely with Product and Engineering to take projects from concept through shipped product, contributing to user research along the way. This role is ideal for a designer who is comfortable with context-switching and cares deeply about the end user, and takes pride in craft at every level of fidelity. The responsibilities of this individual include the following, but are not limited to: - Design features that improve how clinicians discover, use, and return to MDCalc - Contribute UX thinking early in the product process, from problem framing through interaction design and final specs - Support the design of commercial-facing surfaces including ad placements, campaign-adjacent UI, and client-facing tooling where UX intersects with revenue - Contribute to and maintain MDCalc's design system, ensuring components are consistent, accessible, and well-documented - Partner with Engineering to close the gap between design specs and implementation, and flag drift when it occurs - Participate in user research sessions - contributing to discussion guides, observing sessions, and synthesizing findings into design decisions - Use behavioral data and usability feedback to identify friction and drive iteration post-launch - Work across Product, Engineering, and Data as a full participant in sprint and discovery workflows - Communicate design rationale clearly to technical and non-technical stakeholders - Handle multiple projects simultaneously across different product areas Your Background - 3–5 years of UX design experience, with a portfolio demonstrating end-to-end product design work - Strong interaction design and visual design skills across both desktop and mobile contexts - Experience contributing to or working within a design system - Comfortable operating across multiple product areas and workstreams simultaneously - Solid written and verbal communication skills - Experience collaborating directly with Engineers and Product Managers in an agile environment - Healthcare, clinical tool, or professional SaaS experience a plus - Familiarity with Figma (and ideally component-level proficiency) - Exposure to user research methods - usability testing, interviews, synthesis - Experience designing for data-dense or information-heavy interfaces - Understanding of accessibility standards (WCAG) What MDCalc offers: - Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide. - Medical, Dental, & Vision coverage, with option to extend to your dependents - Company-sponsored short-term insurance - Fully-paid 8 week parental leave, after 6 months of employment - Company-sponsored 401k, after 3 months of employment - Unlimited vacation for salaried roles - we trust you to take the time you need - Tri-annual company offsites to connect, reflect, and plan together - Work from home monthly stipend - Hybrid work environment with a great team office in Greenwich Village, NYC - A culture of fun and motivated team members who believe in a greater mission here at MDCalc

• Design and execute test strategies for LLM-powered features, including prompt regression testing, output evaluation, and hallucination detection • Build and maintain automated evaluation pipelines (eval sets, golden datasets, LLM-as-judge frameworks) to catch quality regressions in non-deterministic outputs • Perform black-box and exploratory testing of MDCalc's AI features across web and mobile, with particular attention to clinical accuracy, safety, and edge cases • Define quality metrics for AI outputs (accuracy, faithfulness, relevance, safety, latency, cost) and establish thresholds for release readiness • Collaborate cross-functionally with engineers, product managers, ML/AI engineers, and clinical reviewers to define what "good" looks like for AI responses • Investigate and triage AI failure modes, distinguishing model issues, prompt issues, retrieval issues, and integration bugs • Participate in team discussions, offering feedback on testability, risks, prompt design, and guardrails • Help develop QA strategies to expand future testing capacity, automation, and evaluation coverage as the AI product surface grows

Title: Senior Product Manager Location: New York, NY Employment Type Full time Location Type Hybrid Department Product Job Description: The Opportunity Since 2005, MDCalc has been an essential part of the clinician’s workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference – at the point-of-care – for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions. To accelerate our next phase of growth, we’re hiring our first dedicated Senior Product Manager focused on commercial infrastructure. This person will build the systems, workflows, and product capabilities that power campaign delivery, improve operational scale, and unlock new commercial opportunities across MDCalc’s platform. The Role You will work closely with Engineering, Data, Client Success, Sales and Ad Operations to translate business needs into clear requirements, prioritize development, and launch capabilities that scale efficiently and reliably. This role is ideal for someone who enjoys solving complex operational problems through product thinking, building strong cross-functional partnerships, and creating systems that support growth. The responsibilities of this individual include the following, but are not limited to: - Own the roadmap for ad serving and campaign management systems, including campaign delivery, targeting, inventory management, pricing, and configuration tooling - Define product requirements, acceptance criteria, and user workflows that translate business needs into buildable engineering solutions - Drive prioritization and execution across multiple active initiatives - Own the roadmap for automating commercial workflows including campaign setup, creative trafficking, reporting, and delivery operations - Partner with Engineering and Data teams to reduce manual processes and improve scalability - Contribute to audience and data platform capabilities that connect identification, targeting, measurement, and delivery - Lead launch readiness across Product, Engineering, QA, Sales & Ad Operations, and Client Success - Own documentation, process design, and operational handoff for new capabilities - Use data to identify issues, measure performance, and drive continuous improvement - Conduct competitive and market research to inform roadmap priorities Your Background - 5+ years of product management experience in technical or infrastructure-focused product environments - Experience with ad tech, ad serving, campaign management platforms, or similar systems - Strong execution skills with a track record of shipping products from concept through adoption - Ability to convert operational needs into clear product requirements and scalable solutions - Exceptional written communication skills with the ability to clearly articulate requirements, workflows, and priorities across technical and business teams - Experience working cross-functionally with Engineering and business teams - Healthcare, media, or HCP audience experience strongly preferred - Familiarity with martech ecosystems including CDPs, DMPs, identity platforms, or omnichannel tools - Experience with tools such as Linear, Notion, Snowflake, or Metabase - Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience What MDCalc offers: - Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide. - Medical, Dental, & Vision coverage, with option to extend to your dependents - Company-sponsored short-term insurance - Fully-paid 8 week parental leave, after 6 months of employment - Company-sponsored 401k, after 3 months of employment - Unlimited vacation for salaried roles - we trust you to take the time you need - Tri-annual company offsites to connect, reflect, and plan together - Work from home monthly stipend - Hybrid work environment with a great team office in Greenwich Village, NYC - A culture of fun and motivated team members who believe in a greater mission here at MDCalc

• Serve as a senior team member contributing to and helping guide the delivery of high quality software products. • Assume ownership and responsibility of all work, and drive it to completion. • Collaborate with technical and non-technical team members to ensure rapid delivery of software products. • Provide contributions to architecture and design decisions that have a major impact on the overall system scalability and performance. • Champion software engineering best practices, including code reviews, testing, documentation, and code quality standards. • Lead by example, demonstrating a commitment to excellence, professionalism, and collaboration in all aspects of software development and team interactions.

• Define and lead analytical projects that influence product direction, business strategy, and clinical impact • Develop predictive models and behavioral analyses that help identify which clinicians are using MDCalc, how they engage with clinical tools, and how usage patterns evolve across specialties, care settings, and patient conditions • Analyze large and complex healthcare datasets, including clinician engagement, product usage patterns, and provider behavior, to uncover patterns, opportunities, and actionable insights • Design and implement robust data pipelines, workflows, and dashboards that scale with MDCalc’s growth • Partner with product managers, engineers, and clinical experts to translate data into product requirements and measurable outcomes • Establish experimentation frameworks and lead A/B testing to optimize product performance • Set standards for data integrity, reproducibility, and quality, ensuring confidence in insights across the organization • Act as a thought partner for leadership, communicating findings and recommendations clearly to drive strategic decisions

• Design, build, and maintain scalable data pipelines and ELT/ETL workflows that support analytics, operational reporting, and business intelligence use cases • Build programmatic data pipelines (primarily in Python) that extract data from application and third-party systems, transform it into usable formats, and deliver it to downstream data platforms and consumers • Own and improve core data models and transformations to ensure data is accurate, well-structured, and easy for stakeholders to use • Partner with Product, Engineering, and Analytics teams to understand data needs and translate them into reliable data solutions • Develop and maintain systems that move data across the platform, ensuring it is properly shaped, structured, and available for downstream analysis and product use cases • Help shape and maintain the architecture of MDCalc’s modern data stack, including warehousing, orchestration, transformation, and monitoring • Improve data quality, observability, and reliability through testing, validation, and proactive monitoring practices • Support the ingestion and integration of data from a variety of application, product, and third-party sources • Establish and reinforce best practices around data governance, documentation, naming conventions, and maintainability • Identify and drive opportunities to improve performance, scalability, and efficiency across our data systems • Design efficient data workflows that query, transform, and deliver datasets to downstream systems and stakeholders • Contribute to technical direction and architectural decisions as a senior member of the team • Serve as a thought partner to teammates and cross-functional stakeholders on how to best leverage data across the business

• Analyze product and user engagement data to uncover insights about how clinicians use MDCalc tools across specialties and clinical workflows, proactively identifying trends, opportunities, and areas for product improvement • Develop dashboards and reporting that provide visibility into product performance, user engagement, and key business metrics • Partner with product managers and engineers to define success metrics, measure feature performance, and help shape product decisions through data-driven insights • Design and analyze experiments and A/B tests to evaluate product improvements and new features • Translate complex datasets into clear insights and recommendations that guide product and business strategy • Investigate trends and patterns in clinician behavior, platform usage, and content performance • Ensure data accuracy and consistency across reporting and analytics workflows • Communicate findings clearly to cross-functional stakeholders, including leadership and non-technical teams

The Opportunity Since 2005, MDCalc has been an essential part of clinicians’ practice. Often introduced during medical school or residency, MDCalc has become one of the most trusted and used clinical decision support platforms; used by more than 65% of physicians worldwide. Trust, authority, and accuracy fuel a portfolio of over 800 tools, scores, calculators, and assessments that clinicians of over 50 specialties rely on to help them achieve better outcomes for over 200 patient conditions. This wide use and integration within the clinical workflow has established MDCalc as a preeminent HCP platform and a fixed resource at the point of clinical decision-making. To continue to further accelerate and steward this growth, we are seeking a QA Engineer on our expanding tech team. This role will be critical to MDCalc’s expanded success in continuing to support our millions of clinical users worldwide in taking care of hundreds of millions of patients. The Role As a QA Engineer at MDCalc, you will play a key role in ensuring the quality and reliability of our web and mobile applications. You’ll be part of a collaborative, fast-moving team that takes pride in delivering software that clinicians trust to care for millions of patients worldwide. Perform black-box testing of MDCalc’s web and mobile applications Create, maintain, and execute test plans and test cases to ensure software quality meets MDCalc standards Collaborate cross-functionally with engineers, product managers, and other QA team members Participate in team discussions, offering feedback on testability, risks, and product design Help develop QA strategies to expand future testing capacity and coverage Your Background We’re looking for someone who is passionate about quality, enjoys solving problems, and thrives in a collaborative environment: 5+ years of experience in front-end web browser testing/debugging and technical problem-solving Strong understanding of software QA principles, test case creation/documentation, and best practices Proficiency with test automation tools (e.g. Playwright, Cypress, WebdriverIO, Puppeteer), with a focus on Playwright preferred Strong SQL skills for data validation, test data creation, and verifying data integrity across systems Eagerness to learn quickly and a positive, solutions-oriented attitude Clear and concise communicator, able to surface issues, blockers, and risks effectively Self-motivated, proactive, and able to manage time and priorities independently What MDCalc Offers Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference by physicians, used by over 65% of US attending doctors weekly Medical, Dental, & Vision Coverage, with option to extend to your dependents Company-sponsored short-term insurance Fully-paid 8 week parental leave, after 6 months of employment Company-sponsored 401k, after 3 months of employment Unlimited vacation for salaried roles - we trust you to take the time you need Tri-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City) Work from home monthly stipend A culture of fun and motivated team members who believe in a greater mission here at MDCalc