• Handle quotation and BID requests within established deadlines. • Prepare proposals using Expeditors’ official templates. • Include terms and conditions in all quotations. • Log quotations in the internal network and follow BID procedures for local customers. • Request rates from origin/destination offices and follow up on responses, escalating when necessary. • Verify carrier and co-loader rates, ensuring accuracy and consistency. • Develop strong relationships with carriers, co-loaders, and customers, including active follow-up. • Coordinate the delivery of quotations to customers and the global network. • Support the sales team with new customer or new lane opportunities. • Provide feedback to suppliers regarding awarded, archived, or rejected quotations, including reasons. • Record statistics on approved and rejected quotations. • Archive e-docs and relevant documents. • Check pickup and delivery charges in Transcon when needed. • Inform the import/export operational teams about agreed rates and negotiations. • Suggest rate adjustments based on market conditions and stay updated on routes, partners, and market trends. • Support customer service and billing teams regarding negotiated rates. • Follow company policies and procedures (OPS). • Maintain strong relationships with sales, LAM, brokerage, transcon, the ocean operations team, and all other areas involved. • Complete and comply with 52 hours of annual corporate training. • Attend required training classes and complete courses according to the Development Map.

• Lead the elicitation of complex requirements • Translate patient safety requirements into data models and implementation guides • Manage OCI solution architectures, including the individual MOIP feature structures for OCI workstreams and the ART (Agile Release Train) backlog • Coordinate national-level UAT • Manage the end-to-end lifecycle of requirements analysis, documentation, and defect management in coordination with VHA OIT • Coordinate site implementation strategies and user adoption activities • Evaluate clinical processes to resolve inefficiencies before and after go-live

• Engage with clients daily through phone, video conferences, or presentations • Conduct research and analysis in specific areas of expertise targeting clients' key initiatives • Deliver high-quality actionable advice and strong positions through various media • Write high-quality, clear, actionable, advisory research documents • Respond to client questions and create materials for client engagements • Maintain Gartner’s industry leadership reputation

• Supports external customers in growing their core business with accurate and insightful data analysis. • Knowledge of and experience with industry software tools to create, edit, and analyze complex reports, graphs, and presentations. • Client-facing with a deep understanding of manufacturer and retailer processes, available data, and client objectives to create compelling narratives that drive results. • Independently take ownership of projects to completion by effectively coordinating all the necessary resources. • Resolve complex, non-routine problems, and issues where no precedent has been established or exists with no supervision. • Build collaborative relationships with clients, engaging on key business issues and developing strategies, business cases, insights and recommendations to drive clients’ business. • Perform project management duties by executing project schedules and deadlines, monitoring project progress, coordinating activities, resolving problems, and ensuring timely deliverables.