• Lead and manage a team of full-stack engineers, owning their performance, growth, and overall team health • Own the technical vision for agentic program management — defining where AI agents can take over manual workflows in disputes, fraud, compliance, and customer operations, and building the roadmap to get there • Partner closely with product, design, and Lithic's operations teams to identify automation opportunities and ship tools that meaningfully reduce manual lift for customers and internal teams • Drive engineering execution — maintaining velocity, managing scope, and holding a high bar for code quality and operational excellence • Build and reinforce engineering best practices, leveling up the team's tools, processes, and collective craft • Recruit, hire, and retain strong engineering talent • Serve as a technical thought partner to cross-functional stakeholders across product, design, and the broader engineering org

Role Description We are looking for a Testing Manager (m/f/d) to join our R&D team focusing on stack development and validation in Pisa, Italy. Our team is considered a pillar of the technical business area. As an integral part of the development process, you will tackle a wide range of technical challenges in a highly dynamic and fast-paced environment. Be ready to make an impact! If you are as passionate about changing the world as we are then you are in the right place! - Coordinate a diverse team of engineers and technicians through all phases of testing campaigns: planning, execution, reporting, and delivering results on time and within scope. - Ensure robust documentation by critically reviewing test plans and reports based on experimental activities. - Report directly to and collaborate with the Vice President of Research & Stack Development regarding testing activities and subsequent follow-ups. - Act as a key stakeholder in the execution of the R&D roadmap. - Contribute actively to stack development using your expertise and deep understanding of functional requirements. - Support the Quality and Customer Support departments with internal Non-Conformances (NCs) and Root Cause Analyses (RCAs). - Adapt, optimize, and develop testing processes and protocols. - Manage multiple Testing Laboratories, overseeing instruments and test rigs of varying sizes (from a few watts to tens of kW). - Interface proactively with other departments, championing the interdisciplinary nature of the R&D Testing Team. - Apply a critical, solution-oriented approach to resolve daily operational and technical challenges. Qualifications - Enthusiasm for the part green hydrogen will play in tomorrow's world and Enapter's role in it. - Education: Minimum MSc in Engineering disciplines, with a basic foundational knowledge of chemistry and electrochemistry. - Experience: At least 5 years of professional experience in product development, with proven industrial experience in R&D departments. Experience with electrochemical devices is a strong plus. - Leadership: Previous experience in people management, with a proven ability to mentor and develop team members in fast-paced environments. - Mindset: Open-minded with a hands-on approach. Comfortable closely overseeing experimental runs involving mechanical, electrical, and electrochemical systems. - Technical Skills: Solid understanding of measurement devices, sensors, and industry best practices. - Ability to elaborate logic flowcharts to enable control software development. - Excellent grasp of broad engineering principles (thermodynamics, heat transfer, fluid mechanics, mechanical and electrical engineering) and industrial test rig setups. - Familiarity with hydrogen or other flammable gases (this will significantly speed up your onboarding). - Proven ability to develop new ideas and transform them into practical, measurable deliverables. - Software Skills: Proficiency in MS Office, Atlassian tools (Jira/Confluence), and Python. - Languages: Excellent communication skills with fluency in both English and Italian. Benefits - Opportunity to help shape the future of energy in one of the most dynamic companies in the hydrogen industry. - Creative freedom and flexibility in how you work. - Lunch tickets and access to nearby restaurants, as well as kitchens with coffee machines. - Optional access to health insurance and a pension fund to support future savings goals. - All newcomers receive Enapter merchandise that has been sustainably selected and sourced. - Frequent celebrations of success with snacks and healthy treats in the office. - An exciting working environment at our original R&D and production facility just outside of Pisa. - A competitive salary package based on the market and what you bring to the table, paid sick leave, and 33.5 days paid leave (including holidays, permissions, and ROL) per year.

• Lead, coach, and develop engineering managers and senior engineers, fostering a culture of innovation, accountability, and continuous improvement. • Partner with product and business stakeholders to align technical investments with company strategy, balancing long-term platform evolution with near-term priorities. • Guide teams in building distributed, event-driven, and fault-tolerant systems leveraging Kafka, Redis/Redis PubSub, and Postgres. • Provide architectural oversight and ensure best practices are applied when building services in Kotlin/Java with Spring Boot. • Drive organizational excellence in deployment, scalability, and operations through Kubernetes, Helm, and Terraform. • Set and measure engineering goals (availability, performance, delivery cadence, quality) and hold teams accountable to outcomes. • Champion diversity, inclusion, and growth, ensuring that engineers thrive in a supportive and challenging environment. • Recruit, retain, and scale top engineering talent to meet the demands of growing systems and business needs. • Advocate for engineering across the organization, influencing leadership on technology strategy and distributed systems investment.

• Deliver exceptional support experience for clients and integrations with athenahealth’s products • Troubleshoot & resolve client and vendor issues via CRM through information gathering, documentation research and cross-functional collaboration • Build relationships and communicate with clients and vendors through various channels • Manage escalated issues effectively, providing post-mortem root cause analyses to stakeholders • Proactively seeks to automate and improve existing internal operational processes • Update internal documentation with knowledge garnered through troubleshooting and/or interactions with development teams and vendors • Lead the monitoring and management of metrics to ensure performance meets monthly goals • Coordinate work across team members, engaging with key internal teams to identify, develop, and support new features that meet client needs • Provide training and feedback to internal teams on complex issue resolution • Learn new technical tools to enhance skill sets