About the role Transcend is building the infrastructure that powers trust between people and the technology they use — our Revenue Operations team is the connective tissue that keeps our go-to-market engine running with precision, speed, and integrity. We're looking for a Senior Analyst to serve as the primary operational owner of our Deal Desk — the person Sales, Legal, CS, Finance, and Biz Ops rely on to navigate deal complexity, resolve non-standard situations, and raise the bar on how deals get done. This isn't a siloed deal desk seat. You'll also provide analytical and reporting leverage across the broader RevOps team — pipeline reporting, board deck preparation, data quality, and ad hoc analysis that informs GTM strategy. You'll work closely with two senior RevOps leaders and get visibility across the full spectrum of revenue operations. This is a remote, Exempt, Full-Time position based in the United States. The successful candidate must have valid work authorization, as visa sponsorship is not available. This role is expected to operate during core business hours aligned to U.S. time zones, with flexibility during quarter-end periods to support deal cycle demands. This role reports to the VP, Revenue Operations, with day-to-day work direction from the Senior Revenue Operations Manager on deal desk and operational workstreams. What you'll do - Deal Desk Operations (~40%) — Operational ownership of deal execution: deal structuring support, order form creation in SFDC/Nue CPQ, commercial approval workflows, contract coordination in LinkSquares, and advising AEs on pricing, discount thresholds, and approval requirements. Manage the Deal Desk case queue, maintain SLA targets, and escalate non-standard requests to leadership and Legal. - Revenue Reporting & Analytics (~20%) — Recurring dashboard maintenance, board deck data refreshes, pipeline data pulls, ad hoc analysis, and building SFDC reports that give Sales leadership real-time visibility into deal pipeline, discount trends, and Deal Desk throughput. - Systems & Process Improvement (~15%) — Manage and continuously improve the Deal Desk case management system in SFDC. Surface recurring friction points in the Quote-to-Cash lifecycle and partner with RevOps leadership to implement scalable solutions and processes. - Data Quality & Hygiene (~10%) — SFDC data audits, field validation monitoring, and cleanup projects that maintain revenue data integrity. - Cross-Functional Coordination (~10%) — Liaison between Sales, Legal, CS, Finance, and Biz Ops to resolve deal blockers, facilitate approvals, and ensure clean handoffs from execution to booking. Who you are What you must have: - 4–6 years in Deal Desk, Sales Ops, Revenue Ops, or Contract Management within B2B SaaS — with hands-on experience operating (not just supporting) a deal desk or QTC process - Salesforce proficiency: reports, dashboards, list views; case management and workflow rule experience strongly preferred - Experience with order form creation and CPQ/billing tools (Nue experience is a strong plus) - Contract management platform experience (LinkSquares, Ironclad, DocuSign CLM, or similar) - Strong analytical skills — can evaluate deal economics, apply pricing/discount policies, and flag risk in non-standard structures - Exceptional attention to detail without sacrificing speed - Cross-functional communication skills — equally effective with Legal, Finance, and Sales - Comfort with AI tools (Claude, etc.) to accelerate workflows and automate tasks — curiosity and willingness to experiment required, deep expertise not expected - Bachelor's degree in Business, Finance, Operations, or related field — or equivalent experience What you should have: - Privacy/security/compliance SaaS experience (GDPR, CCPA familiarity in contract contexts) - Experience building or scaling a Deal Desk function from scratch - ASC 606 familiarity and understanding of how deal structure impacts revenue recognition - BI tools (Tableau, Looker, SFDC advanced reporting) for executive-facing dashboards - Strong Excel/Sheets skills for deal modeling and discount analysis - Renewals and expansion experience — multi-year, multi-product, or ramp deal structures - “Teacher mindset" — willingness to train Sales on deal desk processes and reduce upstream errors - Experience with AI and automation tooling at scale (Clay, Claude, or similar) Compensation Information - Our comprehensive compensation packages play a big part in how we recognize you for the impact you have on our path to bringing data rights to everyone. - The compensation pay range represents our reasonable expectation for this role. Individual pay is determined by multiple factors, including, but not limited to, experience, education, skillset, and geographic location. - This specific range applies to Tier 1 labor markets like the SF Bay Area and New York City; it may be adjusted based on the labor market in other geographic areas and the individual qualifications objectively assessed during the interview process. USA Pay Range $100,000—$120,000 USD About Transcend Transcend is the compliance layer for customer data, enabling enterprises to activate AI responsibly and at scale. We're building the platform that makes data governance, privacy compliance, and AI oversight seamlessly integrated across your entire tech stack. We are driven by the belief that building robust, accessible infrastructure for responsible AI and data rights is one of the most impactful ways to spend our time. To achieve this, we're assembling an ambitious and passionate team that enjoys tackling important, future-focused problems at the intersection of AI, privacy, and compliance. We're growing quickly, backed by top-tier investors including Accel, Index, 01A, StepStone Group, and HighlandX, and we are proud to serve some of the world's most iconic brands. Learn more on our Customer Stories Page. Why Join Us? - Impactful Work: We believe that enabling responsible AI adoption while protecting individual privacy rights is one of the most impactful ways to spend our time. You'll be at the forefront of building the compliance layer that helps enterprises navigate the rapidly evolving landscape of AI regulation, data privacy, and customer data governance. - Autonomy and Growth: You will have the trust and autonomy to drive initiatives from the start. As an early hire in a fast-growing startup defining a new category, you'll have significant opportunities to shape the organization's direction and work on a diverse array of challenging projects. - Dynamic Environment: As the best-in-class solution in an emerging market, Transcend operates at the intersection of AI innovation and compliance. Our product evolves quickly to meet new client needs and adapt to advancing privacy law, AI regulations, and enterprise requirements. - Supportive Culture: The people at Transcend are driven, kind, and know how to balance work, life, and memes. We learn from each other and maintain a strong support system while having fun solving important problems that matter. - Commitment to Diversity and Equal Opportunity: We celebrate a diverse and inclusive workforce and consider all forms of diversity, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Our commitment ensures equitable employment opportunities, non-discrimination in all practices, and a workplace where every employee feels valued and respected. We also consider all qualified applicants with arrest and conviction records, as legally required. If you are enthusiastic about this role but feel your experience doesn't perfectly match every qualification, we strongly encourage you to apply. - Benefits & Perks: Transcend employees enjoy a comprehensive benefits program that includes flexible PTO, parental leave, a 401(k) match, and competitive compensation packages that include employee equity. Learn more about our offerings here. By applying for this position, your data will be processed per Transcend's Privacy Policy.

• Operational ownership of deal execution: deal structuring support, order form creation in SFDC/Nue CPQ, commercial approval workflows, contract coordination in LinkSquares, and advising AEs on pricing, discount thresholds, and approval requirements. Manage the Deal Desk case queue, maintain SLA targets, and escalate non-standard requests to leadership and Legal. • Recurring dashboard maintenance, board deck data refreshes, pipeline data pulls, ad hoc analysis, and building SFDC reports that give Sales leadership real-time visibility into deal pipeline, discount trends, and Deal Desk throughput. • Manage and continuously improve the Deal Desk case management system in SFDC. Surface recurring friction points in the Quote-to-Cash lifecycle and partner with RevOps leadership to implement scalable solutions and processes. • SFDC data audits, field validation monitoring, and cleanup projects that maintain revenue data integrity. • Liaison between Sales, Legal, CS, Finance, and Biz Ops to resolve deal blockers, facilitate approvals, and ensure clean handoffs from execution to booking.

Role Description The RCM Coordinator operates under the guidance of the RCM Manager. The ideal candidate will possess exceptional attention to detail, uphold the highest standards of customer service, demonstrate strong written and verbal communication skills, and have proficiency in revenue cycle management. Core Values: - Teamwork - Integrity - Attention to detail - Continuous Improvement - Patient Focus Lumio Dental is enthusiastic about elevating our patients' dental experience while creating a cohesive and enjoyable working environment. Employees at Lumio Dental agree to: - Be patient and understanding - Function as a pleasant and welcoming presence in the office - Communicate effectively with doctors and as a team - Respect patients by recognizing their rights and keeping confidentiality - Be collaborators ready to aid where needed Job Specific Expectations: - Claims Processing: Accurately review and submit claims to payers in a timely manner, ensuring adherence to payer guidelines and minimizing denials. - Denial Management: Identify, track, and address claim denials by working closely with the RCM Manager to resolve issues and resubmit claims as needed. - Payment Posting and Reconciliation: Assist in the accurate posting of payments and reconciliation of accounts, ensuring that all payments are allocated correctly and any discrepancies are resolved. - Patient Account Management: Handle patient billing inquiries and resolve issues related to patient balances by partnering with the office coordinators, identifying accurate payment posting and other account discrepancies while maintaining an elevated level of customer service. - Compliance and Regulatory Adherence: Stay informed of and comply with relevant federal, state, and payer-specific regulations to ensure revenue cycle processes meet all compliance standards. - Coordination with Other Departments: Collaborate with clinical front office and billing team to ensure accurate coding, billing, and account management as well as timely follow-up on outstanding claims. - Training and Development: Participate in ongoing training to remain current with changes in payer policies, coding practices, and revenue cycle management trends. - Process Improvement: Continuously identify areas of process improvement and collaborate with the RCM Manager to implement changes that enhance efficiency and revenue capture. - Documentation and Record Keeping: Maintain accurate and up-to-date documentation of claims payment denials and appeals for auditing and compliance purposes. Qualifications - High school diploma or GED needed; an associate or bachelor's degree in health administration, business, or related field is preferred. - 1-2 years of revenue cycle management, medical billing, or health care administration experience. - Experience with claims submission, denial management, and payment posting is required. - Proficient with Microsoft Excel and general EHR, the insurance processes, dental claim forms, and pay regulations. - Basic understanding of dental terminology. - Diligence to detail, highly organized, and efficient. - Effective communication skills. - Must have adequate vision to work with computer and patient information. Requirements - This written job description may not cover all job functions related to an RCM Coordinator; therefore, employees will be expected to perform within reason of additional duties assigned that are not listed in this job description when requested by management. Company Description - Lumio Dental is an EEO Employer, participating in the E-Verify program.

Job Description:Location: Remote, USA. Company Overview Performing over 80 million utility locates annually, USIC is the most trusted name in underground utility damage prevention and protection. USIC provides a full suite of public and private utility services throughout the United States, with advanced offerings and superior technology to meet every underground utility damage prevention and protection need. Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Summary USIC is seeking a Revenue Operations Analyst to support the commercial organization. This role will report to the Director, Revenue Operations and is a vital part of the Sales & Revenue Operations team at Corporate Headquarters. This is a high-impact role that supports the commercial team, through detailed analysis and data-driven insights to a wide variety of data needs and requests. They are the SME of the enterprise’s data structure for Sales & Revenue Operations, understanding where critical data resides and how to extract and compile data meaningfully to lead to excellent decision making. They will work closely with sales and revenue operations leadership to remove friction in the data gathering processes and provide keen insights on the analysis performed to lead to better decision-making. As the enterprise’s statistician for Sales & Revenue Operations, this role provides critical data analysis and insights for a wide variety of needs, including queries to insights for sales performance, compensation, pricing analysis, account and industry whitespace, new business lines, enterprise and corporate account performance and needs, and customer driven insights. Success in this role requires hands-on, high-touch, and proactive engagement with multiple departments and levels of the organization. Strong communication coupled with excellent analytical skills are required. Being able to identify the right problems to solve, turn data into actionable insights, prioritize requests, and influence and drive insights into process improvements and business results is a must. A successful candidate must have a passion for data integrity, sales excellence, process adherence, and have the confidence and positive attitude to make a difference. Responsibilities - Mastery of Business Analytics: The Revenue Operations Analyst intakes data requests from the business, executives, and supporting functions, and then creates simplified reporting and dashboards for executive, management, and business teams. These can include complex data sets that must be merged and mapped accordingly - Data Modelling and Presentation: The Revenue Operations Analyst creates, refines, shares, and presents data modeling to guide the business and management teams to explore what-if scenarios and potential sales structure and territory changes to improve organic and inorganic growth. They interpret data with precision to provide data-driven rationale to business decisions - Insights for Better Decision Making: The Revenue Operations Analyst creates, refines, shares, and presents data modeling to guide the business and management teams to explore what-if scenarios and potential sales structure and territory changes to improve organic and inorganic growth. They interpret data with precision to provide data-driven rationale to business decisions - Create reporting, visualizations, and dashboards from data requests, which could include a variety of sources, to clearly communicate complex data in a simple form to a diverse set of audiences. Be the expert data analyst and expert presenter of findings - Analyze existing reporting and develop new reporting across the technical stack to deliver analytics and insights from the organization’s data to executive, management, and business team members - Create, refine, share, and present data modeling to guide the business and management teams to explore what-if scenarios to improve organic and inorganic growth. Interpret data to provide data-driven rationale to business decisions - Analyze sales and business performance considering sales goals, KPIs and identify areas of weaknesses and gaps in the organization, coverage model, data structure and requirements, and data processes to improve the organization's internal operational support and sales performance - Support the development of sales incentive plans and quota planning by analyzing the impact of proposed changes, recommending a course of action to Sales & Revenue Operations leadership, and implementing changes in the sales planning model - As needed, build tools, models, and business processes to enhance, clean, and prioritize data in Salesforce, Power BI, and other systems - Analyze and present sales data trends, issues, opportunities, and forecasts to support decisions and the strategic initiatives of the organization - Reporting and analysis for the Commercial team, including executive reporting of sales results, key metrics and KPIs, campaign tracking and analysis, and ad hoc strategic analysis - Lead and maintain high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the Commercial organization - Identify and improve metrics that deliver better business performance, better analytics, and better insights - Develop and maintain performance dashboards in Salesforce and other related tools that encompass key metrics and the businesses position with accurate and timely data - Ability to make thoughtful decisions based on rigorous analysis in a timely manner translating those results to easily digestible messages, communications, and presentations - Resolve issues proactively for the business segment within Revenue Ops systems, tools, and processes. Think strategically and act practically to ensure sustainability and usability of systems - Work with cross-functional departments (Finance, IT, Billing) to standardize and optimize the commercial reporting process - Assist in sales tools optimization including Salesforce, Outreach, and others. Drive and implement best practice utilization of data Requirements - Bachelors degree or equivalent experience required - 2+ years of Sales/Revenue operations experience with a focus on sales analytics required - Strong to expert-level mathematical, analytical, and quantitative skills - Advanced proficiency in Salesforce reporting and dashboards required - Strong Power BI and other data visualization tool skills - Expert in Excel, including complex functions to manipulate and calculate data for analysis - Proficient in Microsoft Office suite - Word, PowerPoint, and Visio - Strong communication, organization, and time management skills - Ability to be creative and analytical with excellent problem-solving skills - High level of detail orientation - Self-motivated, driven collaborator, exceptional interpersonal and communication skills, and demonstrated ability to take ownership - Resourceful, ability to self-manage, high sense of accountability ​We are an Equal Opportunity Employer. Veterans are encouraged to apply.