• Responsible for research activities on the Inflammation therapeutic area team • Recognized as a strong scientific contributor and a first or contributing author for papers in peer-reviewed journals • Designing and performing studies to support evidence generation such as identifying appropriate patient populations • Influencing cross-functional team members in the utilization and timing of non-interventional research • Leveraging real-world data and analytic approaches to inform high-value business decisions • Tracking business and functional priorities and aligning resources

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Position Strategic Analytics is a growing team at Arch that has established itself as a driving force in how the business is run. This is achieved through the implementation of real-time predictive analytic solutions that move the company forward. Our track record is 100% adoption of our tools and services. Data plays a critical role in our mission. We create best-in-class data solutions from internal and external sources by leveraging a diverse set of cloud technologies like Snowflake, the Azure tech stack, Databricks, and Python. As a Manager on the Implementation Engineering team, you will develop cutting-edge API-based solutions that put analytics at the heart of decision-making. You will work closely with other members of the Strategic Analytics team on high-profile analytics projects that drive business strategies. As a key member of the Implementation Engineering team, you will extend our capacity to deliver and push the team forward. Job Responsibilities - Lead Orchestration of real-time and batch predictive analytic solutions leveraging Azure Serverless, Databricks, Boomi iPaaS (APIM Only), and other tools - 70% management (team leadership, delivery ownership, stakeholder coordination, change/CMR processes) and 30% technical (hands-on solutioning, architecture, and coding) - Own change management processes, including full CMR (Change Management Request) lifecycle management from initiation through deployment and support - Manage the development and deployment lifecycle of real time and batch analytics services - Drive use of API-first development to expose orchestrations to internal and external consumers - Use Python, SQL, and Snowflake to understand underlying data and processes, suggest improvements for performance and best practices, and monitor and resolve tech debt as appropriate - Champion AI-assisted development tools like GitHub Copilot and agentic workflows to accelerate delivery timelines and standardize code quality across the engineering organization. - Lead collaboration with internal and external project stakeholders including engagement leads, project managers, and developers - Provide production support for deployed components for both internal and external consumers - Manage code development and deployment using VS Code, GitHub (Actions), and jFrog for the full SDLC - Contribute to and promote evolving best practices and compliance with all Arch architecture and security standards - Document and manage technical workflows and implementation architecture and processes Required Skills/Experience - 2+ years of leading implementation engineering projects - 4+ years of Python development experience - 4+ years of API development experience Desired Skills/Experience - 2+ years of experience in an insurance environment - Demonstrated experience with Azure Function Apps, Snowflake, Databricks, and Azure Event Hubs - Exposure to middleware and iPaaS tools (e.g., Boomi) to support cross-functional data connectivity and system integration. - Practical understanding of modern MLOps lifecycles (e.g., Databricks Unity Catalog and DLT) and event-driven architecture - Exceptional collaboration and relationship building skills - Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces - Resilient problem solving and critical thinking skills - Ability to communicate effectively with different target audiences - Flexibility – able to meet changing requirements and priorities Education - College degree in Computer Science, Engineering, Statistics, Mathematics, Actuarial Science, Data Analytics, or equivalent #LI-Remote #LH1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $130,000 - $165,000/year - Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. - Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 10200 Arch Capital Services LLC

• Oversee vendor performance and operational quality for Serve Robotics’ remote operations program. • Manage vendor relationships, improving safety and operational processes. • Ensure high-quality remote support for Serve’s autonomous delivery fleet. • Collaborate with engineering, product, QA, and operations teams to drive operational excellence and continuous improvement. • Serve as the primary operational point of contact for third-party remote operations vendors. • Monitor operational KPIs and drive corrective actions with vendor partners. • Oversee the remote safety incident process including root cause analysis and resolution tracking. • Manage and support the Vendor Support team, providing guidance and performance management. • Own recurring performance reporting for remote operations using data tools. • Analyze operational data to identify patterns in incidents and performance. • Design and maintain standard operating procedures related to operator performance and safety. • Partner with cross-functional teams to implement improvements to tools and workflows.

• Oversee and manage the functions of the quality improvement program • Provide support to staff and communicate with departments and staff to facilitate daily quality improvement (QI) functions • Review and analyze reports, records and directives • Confer with staff to obtain data such as new projects, status of work in progress, and problems encountered • Verify data to be submitted in accordance with government program requirements and ensure compliance with state, federal and certification requirements • Prepare reports and records on work function activities for management • Oversee the review and analysis of reports • Evaluate current procedures and practices for accomplishing the assigned work functions objectives • Manage delegate vendor oversight and corrective action plans as indicated • Monitor and analyze costs and participate in the preparation of the budget