Field Service Engineer II - Plasma Technology About Oxford Instruments: Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Location REMOTE – North America -based – Mid Atlantic - Washington DC Area. Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. The Role Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities • System Installation & Commissioning Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. • Preventive & Corrective Maintenance Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. • Customer Engagement & Technical Training Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. • Advanced Troubleshooting Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. • Calibration & System Upgrades Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Required Qualifications & Experience • Education & Industry Background o Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. o Equivalent hands-on experience in semiconductor equipment service may substitute. o 5–7 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. o Familiarity with cleanroom operations and safety protocols. • Vacuum & Power Systems o Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. o Skilled in troubleshooting 208V electrical systems and 24V control subsystems Extensive Experience with RF power components and pneumatically driven • Diagnostics & Technical Toolso Proficient with diagnostic instruments:  Vacuum leak detectors  RF power meters  DVMs, LCR meters, multimeters, megohm meters o Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.• Process Knowledgeo Strong understanding of RF theory and inductively coupled plasma (ICP) systems. o Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. • Physical & Travel Requirementso Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. o Must be physically agile and comfortable working in confined or awkward spaces. o Capable of independently lifting and handling equipment weighing up to 50 lbs. o Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday Preferred Skills & Attributes • Platform & Component Experience o Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. o Knowledge of calibration and optimization of APCs and MFCs. • Work Ethic & Collaboration Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. o Proactive problem-solving and openness to continuous learning. o Effective communicator with strong listening skills. o Adaptable to evolving technologies and customer needs. o Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence • Passion for solving complex technical challenges with precision and care. • Proactive in anticipating customer needs and delivering timely, high-quality solutions. • Builds trust through clear communication and confident issue resolution. • Eager to learn, grow, and collaborate to uphold the highest standards of service Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $100,000 - $120,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law #LI-NS1

Field Service Engineer - Plasma Technology About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world Location REMOTE – North America -based – Northeastern, USA. Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. The Role Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities • System Installation & Commissioning Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. • Preventive & Corrective Maintenance Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. • Customer Engagement & Technical Training Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. • Advanced Troubleshooting Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. • Calibration & System Upgrades Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Required Qualifications & Experience • Education & Industry Background o Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. o Equivalent hands-on experience in semiconductor equipment service may substitute. o 3–5 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. o Familiarity with cleanroom operations and safety protocols. • Vacuum & Power Systems o Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. o Skilled in troubleshooting 208V electrical systems and 24V control subsystems Experience with RF power components and pneumatically driven • Diagnostics & Technical Tools o Proficient with diagnostic instruments:  Vacuum leak detectors  RF power meters  DVMs, LCR meters, multimeters, megohm meters o Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.• Process Knowledgeo Strong understanding of RF theory and inductively coupled plasma (ICP) systems. o Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. • Physical & Travel Requirements o Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. o Must be physically agile and comfortable working in confined or awkward spaces. o Capable of independently lifting and handling equipment weighing up to 50 lbs. o Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday Preferred Skills & Attributes • Platform & Component Experience o Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. o Knowledge of calibration and optimization of APCs and MFCs. • Work Ethic & Collaboration o Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. o Proactive problem-solving and openness to continuous learning. o Effective communicator with strong listening skills. o Adaptable to evolving technologies and customer needs. o Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence • Passion for solving complex technical challenges with precision and care. • Proactive in anticipating customer needs and delivering timely, high-quality solutions. • Builds trust through clear communication and confident issue resolution. • Eager to learn, grow, and collaborate to uphold the highest standards of service Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $90,000 - $110,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law. #LI-NS1

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Associate Field Service Engineer is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position reports to the local Field Service Supervisor and is part of the Northland Field Service Team located in Fargo, ND and will be working remotely to cover the Northland Territory (ND, SD, MN, WI, MT). In this role, you will have the opportunity to: - Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products. - Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals - Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers The essential requirements of the job include: - Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience. - 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation Travel, Motor Vehicle Record & Physical/Environment Requirements: - Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). - Must have a valid driver’s license with an acceptable driving record. - Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). - Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. - Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. It would be a plus if you also possess previous experience in: - 1+ years’ experience of advanced troubleshooting - Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention. - A technical college major such as biomed, engineering, or related Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The annual salary range OR the hourly range for this role is $62,000 - $72,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch Robotics in the field at customer worksites to deliver end-to-end customer-driven solutions. To thrive in this role, you must have exceptional technical capabilities, deep empathy for our customers, and familiarity with field service roles. You must be independent, decisive, and maintain a high attention to detail. Our ideal candidate must have a high threshold for travel, and the knowledge, experience, and willingness to help us formalize and build a strong foundation of field service for which we can expand upon. Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics. Day to day activities: · Perform emergency repairs, installations, site integrations, routine maintenance, and general technical service and support for our internal and external customers · Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues quickly and efficiently · Ensure world-class support outcomes - Customer Satisfaction (CSAT), issue resolution time, and first-time-fix metrics · Document and complete service administration activities promptly in our CRM Desired skills: · Prior experience in a role delivering high quality, highly reliable, and highly responsive field service · Support experience with highly specialized and complex platform technology · Strong mechanical aptitude · Excellent PC skills (Windows and Linux) · Ability to read and interpret wiring diagrams and schematics · Customer management and communication skills with demonstrated experience in a customer support environment · Track record of achieving successful support outcomes tracking metrics such as issue resolution time, response time, and customer satisfaction · Prior experience performing repairs/maintenance on mechanical equipment. · Experience using power tools and specialized equipment. Travel: · Ability to travel up to 80% of the time - This role will be remote based with frequent travel around the Barcelona area While we are interested in all applicants we are unable to sponsor any Work Visas for this role