Oxford Instruments Plc

Remote | Northeastern US (NY/NJ area) Frequent weekday travel required; must live near a major airport. Join Us and Power the Next Breakthrough At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you. What You’ll Do - Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running. - Keep systems at peak performance — deliver expert preventive and corrective maintenance. - Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely. - Build strong customer relationships — deliver confident communication, clear training, and dependable support. - Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements. What You Bring - Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar. - 3–5 years of field service experience with microscopy or analytical instruments. - Skilled with multimeters, oscilloscopes, schematics, and Windows systems. - Physically capable of working in tight spaces and lifting up to 50 lbs. - Valid driver’s license, passport, and willingness to travel Monday–Friday. Bonus Points For - Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy. - Strong workflow understanding of imaging software and calibration. - Clean, methodical work habits and a love for continuous learning. Why You’ll Love It You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen. Compensation $90,000–$110,000 depending on experience and qualifications. #LI-NS1

Remote | Northeastern US (NY/NJ area) Frequent weekday travel required; must live near a major airport. Join Us and Power the Next Breakthrough At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you. What You’ll Do - Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running. - Keep systems at peak performance — deliver expert preventive and corrective maintenance. - Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely. - Build strong customer relationships — deliver confident communication, clear training, and dependable support. - Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements. What You Bring - Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar. - 3–5 years of field service experience with microscopy or analytical instruments. - Skilled with multimeters, oscilloscopes, schematics, and Windows systems. - Physically capable of working in tight spaces and lifting up to 50 lbs. - Valid driver’s license, passport, and willingness to travel Monday–Friday. Bonus Points For - Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy. - Strong workflow understanding of imaging software and calibration. - Clean, methodical work habits and a love for continuous learning. Why You’ll Love It You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen. Compensation $90,000–$110,000 depending on experience and qualifications. #LI-NS1

Role Description Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities - System Installation & Commissioning: Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. - Preventive & Corrective Maintenance: Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. - Customer Engagement & Technical Training: Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. - Advanced Troubleshooting: Resolve complex hardware and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. - Calibration & System Upgrades: Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Qualifications - Education & Industry Background: - Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. - Equivalent hands-on experience in semiconductor equipment service may substitute. - 3–5 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. - Familiarity with cleanroom operations and safety protocols. - Vacuum & Power Systems: - Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. - Skilled in troubleshooting 208V electrical systems and 24V control subsystems. - Experience with RF power components and pneumatically driven systems. - Diagnostics & Technical Tools: - Proficient with diagnostic instruments: - Vacuum leak detectors - RF power meters - DVMs, LCR meters, multimeters, megohm meters - Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams. - Process Knowledge: - Strong understanding of RF theory and inductively coupled plasma (ICP) systems. - Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. - Physical & Travel Requirements: - Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. - Must be physically agile and comfortable working in confined or awkward spaces. - Capable of independently lifting and handling equipment weighing up to 50 lbs. - Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday. Preferred Skills & Attributes - Platform & Component Experience: - Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. - Knowledge of calibration and optimization of APCs and MFCs. - Work Ethic & Collaboration: - Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. - Proactive problem-solving and openness to continuous learning. - Effective communicator with strong listening skills. - Adaptable to evolving technologies and customer needs. - Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence - Passion for solving complex technical challenges with precision and care. - Proactive in anticipating customer needs and delivering timely, high-quality solutions. - Builds trust through clear communication and confident issue resolution. - Eager to learn, grow, and collaborate to uphold the highest standards of service. Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $90,000 - $110,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law.

Field Service Engineer II - Plasma Technology About Oxford Instruments: Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Location REMOTE – North America -based – Mid Atlantic - Washington DC Area. Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. The Role Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities • System Installation & Commissioning Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. • Preventive & Corrective Maintenance Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. • Customer Engagement & Technical Training Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. • Advanced Troubleshooting Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. • Calibration & System Upgrades Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Required Qualifications & Experience • Education & Industry Background o Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. o Equivalent hands-on experience in semiconductor equipment service may substitute. o 5–7 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. o Familiarity with cleanroom operations and safety protocols. • Vacuum & Power Systems o Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. o Skilled in troubleshooting 208V electrical systems and 24V control subsystems Extensive Experience with RF power components and pneumatically driven • Diagnostics & Technical Toolso Proficient with diagnostic instruments:  Vacuum leak detectors  RF power meters  DVMs, LCR meters, multimeters, megohm meters o Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.• Process Knowledgeo Strong understanding of RF theory and inductively coupled plasma (ICP) systems. o Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. • Physical & Travel Requirementso Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. o Must be physically agile and comfortable working in confined or awkward spaces. o Capable of independently lifting and handling equipment weighing up to 50 lbs. o Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday Preferred Skills & Attributes • Platform & Component Experience o Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. o Knowledge of calibration and optimization of APCs and MFCs. • Work Ethic & Collaboration Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. o Proactive problem-solving and openness to continuous learning. o Effective communicator with strong listening skills. o Adaptable to evolving technologies and customer needs. o Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence • Passion for solving complex technical challenges with precision and care. • Proactive in anticipating customer needs and delivering timely, high-quality solutions. • Builds trust through clear communication and confident issue resolution. • Eager to learn, grow, and collaborate to uphold the highest standards of service Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $100,000 - $120,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law #LI-NS1

Remote | Northeastern US (NY/NJ area) Frequent weekday travel required; must live near a major airport. Join Us and Power the Next Breakthrough At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you. What You’ll Do - Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running. - Keep systems at peak performance — deliver expert preventive and corrective maintenance. - Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely. - Build strong customer relationships — deliver confident communication, clear training, and dependable support. - Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements. What You Bring - Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar. - 3–5 years of field service experience with microscopy or analytical instruments. - Skilled with multimeters, oscilloscopes, schematics, and Windows systems. - Physically capable of working in tight spaces and lifting up to 50 lbs. - Valid driver’s license, passport, and willingness to travel Monday–Friday. Bonus Points For - Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy. - Strong workflow understanding of imaging software and calibration. - Clean, methodical work habits and a love for continuous learning. Why You’ll Love It You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen. Compensation $90,000–$110,000 depending on experience and qualifications. #LI-NS1

Field Service Engineer - Plasma Technology About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world Location: REMOTE – North America -based – Northeasten, USA. Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. The Role Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities • System Installation & Commissioning Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. • Preventive & Corrective Maintenance Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. • Customer Engagement & Technical Training Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. • Advanced Troubleshooting Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. • Calibration & System Upgrades Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Required Qualifications & Experience• Education & Industry Background o Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. o Equivalent hands-on experience in semiconductor equipment service may substitute. o 3–5 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. o Familiarity with cleanroom operations and safety protocols. • Vacuum & Power Systems o Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. o Skilled in troubleshooting 208V electrical systems and 24V control subsystems Experience with RF power components and pneumatically driven • Diagnostics & Technical Toolso Proficient with diagnostic instruments:  Vacuum leak detectors  RF power meters  DVMs, LCR meters, multimeters, megohm meters o Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.• Process Knowledgeo Strong understanding of RF theory and inductively coupled plasma (ICP) systems. o Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. • Physical & Travel Requirementso Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. o Must be physically agile and comfortable working in confined or awkward spaces. o Capable of independently lifting and handling equipment weighing up to 50 lbs. o Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday Preferred Skills & Attributes• Platform & Component Experience o Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. o Knowledge of calibration and optimization of APCs and MFCs. • Work Ethic & Collaborationo Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. o Proactive problem-solving and openness to continuous learning. o Effective communicator with strong listening skills. o Adaptable to evolving technologies and customer needs. o Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence • Passion for solving complex technical challenges with precision and care. • Proactive in anticipating customer needs and delivering timely, high-quality solutions. • Builds trust through clear communication and confident issue resolution. • Eager to learn, grow, and collaborate to uphold the highest standards of service Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $90,000 - $110,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law. #LI-NS1

Role: Territory Sales Manager / NanoIndentation Location: US, Remote based on East Coast Reports to: Regional Sales Manager About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Why Oxford Instruments? Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team. We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows: - We start with the customer - We succeed by being focused - We make and keep our promises - We work together as one team - We help and trust each other to succeed Primary Purpose: The Territory Sales Manager (TSM) is responsible for NanoIndentation portfolio sales and meeting or exceeding all assigned Oxford Instruments (OI) Sales Targets. The TSM will serve as the primary point of contact for existing and potential new customers throughout the sales process. Key tasks and duties: - Sales Prospecting and Lead Management: Identify, qualify, and manage sales leads and new customer accounts to meet or exceed individual and team sales objectives. This includes prospecting via online platforms, associations, and funding agency resources. - Own the numbers: Develop and execute sales strategies to identify and develop new opportunities, close deals, and achieve sales targets. Proactively monitor the sales funnel to ensure sufficient opportunities are in place to meet goals. - Customer Relationship Management: Build and maintain strong relationships with current and prospective customers, strengthening existing partnerships and developing new opportunities within the assigned territory. - Market Intelligence and Competitive Analysis: Actively monitor industry trends, competitor activities, and market developments to identify opportunities, mitigate risks, and provide insights for shaping company strategies. - Accurate Forecasting and CRM Management: Maintain accurate sales forecasts, update CRM systems daily, and ensure all customer and opportunity information is up to date to support effective business operations and decision-making. - Customer Engagement and Training: Facilitate product demonstrations, training, and technical support to customers as needed to drive sales and enhance customer satisfaction. - Travel and Expense Management: Travel regularly to meet customers, attend trade shows, and participate in customer installations while diligently managing travel and operational expenses. - Collaboration with Internal Teams: Work closely with application specialists, service teams, and engineering/product management to deliver customized solutions and ensure successful product installations and customer training. - Value-Driven Sales Approach: Leverage a consultative, value-based selling methodology to maximize customer satisfaction, minimize discounting, and fully utilize the company’s product portfolio and resources to close sales. Person Specifications (essential requirements unless stated): Education/Qualifications: - Bachelors in the Materials Sciences, or other relevant area preferred. - 3-5 years Sales experience in the scientific space. - In depth experience of relevant technologies, customers, and markets. - Ability to travel 50% time including occasional international travel Professional Skills/Abilities: - Metallurgy and nanoindentation experience strongly preferred - Strong background in technical sales including relationship building and complete customer interaction with multiple departments and functions. - Possesses a professional network and toolset enabling immediate results. - Extensive experience with CRM platforms, preferably SAP CRM - Ability to give sales presentations and share technical information in an easy-to-understand format. Personal Qualities: - Results-oriented, able to work on own initiative with a strong sense of urgency - Desire and capability to work well in a team environment - Highly organized with a strong affinity for detail - Excellent communication skills in various formats (verbal, ppt, excel, etc.) - Willing and able to travel domestically and overseas as required without restriction, subject to normal visa requirements - Ability to build effective working relationships both internally and externally across all parts of the business. Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $100,000 - $120,000 plus commission. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. #LI-NS1

Field Service Engineer II - Plasma Technology About Oxford Instruments: Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Location REMOTE – North America -based – Mid Atlantic - Washington DC Area. Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. The Role Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities • System Installation & Commissioning Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. • Preventive & Corrective Maintenance Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. • Customer Engagement & Technical Training Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. • Advanced Troubleshooting Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. • Calibration & System Upgrades Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Required Qualifications & Experience • Education & Industry Background o Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. o Equivalent hands-on experience in semiconductor equipment service may substitute. o 5–7 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. o Familiarity with cleanroom operations and safety protocols. • Vacuum & Power Systems o Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. o Skilled in troubleshooting 208V electrical systems and 24V control subsystems Extensive Experience with RF power components and pneumatically driven • Diagnostics & Technical Toolso Proficient with diagnostic instruments:  Vacuum leak detectors  RF power meters  DVMs, LCR meters, multimeters, megohm meters o Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.• Process Knowledgeo Strong understanding of RF theory and inductively coupled plasma (ICP) systems. o Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. • Physical & Travel Requirementso Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. o Must be physically agile and comfortable working in confined or awkward spaces. o Capable of independently lifting and handling equipment weighing up to 50 lbs. o Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday Preferred Skills & Attributes • Platform & Component Experience o Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. o Knowledge of calibration and optimization of APCs and MFCs. • Work Ethic & Collaboration Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. o Proactive problem-solving and openness to continuous learning. o Effective communicator with strong listening skills. o Adaptable to evolving technologies and customer needs. o Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence • Passion for solving complex technical challenges with precision and care. • Proactive in anticipating customer needs and delivering timely, high-quality solutions. • Builds trust through clear communication and confident issue resolution. • Eager to learn, grow, and collaborate to uphold the highest standards of service Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $100,000 - $120,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law #LI-NS1

Field Service Engineer - Plasma Technology About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world Location REMOTE – North America -based – Northeastern, USA. Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. The Role Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems (e.g., PlasmaPro, FlexAL, Estrelas etcher). This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You’ll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you’ll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies. Key Responsibilities • System Installation & Commissioning Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness. • Preventive & Corrective Maintenance Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks. • Customer Engagement & Technical Training Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes. • Advanced Troubleshooting Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime. • Calibration & System Upgrades Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput. Required Qualifications & Experience • Education & Industry Background o Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field. o Equivalent hands-on experience in semiconductor equipment service may substitute. o 3–5 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems. o Familiarity with cleanroom operations and safety protocols. • Vacuum & Power Systems o Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps. o Skilled in troubleshooting 208V electrical systems and 24V control subsystems Experience with RF power components and pneumatically driven • Diagnostics & Technical Tools o Proficient with diagnostic instruments:  Vacuum leak detectors  RF power meters  DVMs, LCR meters, multimeters, megohm meters o Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.• Process Knowledgeo Strong understanding of RF theory and inductively coupled plasma (ICP) systems. o Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD. • Physical & Travel Requirements o Hold a valid driver’s license and safe driving record, passport, and ability to travel independently. o Must be physically agile and comfortable working in confined or awkward spaces. o Capable of independently lifting and handling equipment weighing up to 50 lbs. o Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday Preferred Skills & Attributes • Platform & Component Experience o Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components. o Knowledge of calibration and optimization of APCs and MFCs. • Work Ethic & Collaboration o Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire. o Proactive problem-solving and openness to continuous learning. o Effective communicator with strong listening skills. o Adaptable to evolving technologies and customer needs. o Comfortable working independently or as part of a team. What Sets You Apart: Commitment to Service Excellence • Passion for solving complex technical challenges with precision and care. • Proactive in anticipating customer needs and delivering timely, high-quality solutions. • Builds trust through clear communication and confident issue resolution. • Eager to learn, grow, and collaborate to uphold the highest standards of service Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $90,000 - $110,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law. #LI-NS1

About Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team. We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows: - We start with the customer - We succeed by being focused - We make and keep our promises - We work together as one team - We help and trust each other to succeed Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. ____________________________________________________________________________________________________________________________________________________________ Role: Territory Sales Manager / Dragonfly Confocal Microscopy Location: US, Remote based on West Coast Reports to: Regional Sales Manager Primary Purpose: The Territory Sales Manager (TSM) is responsible for Dragonfly system and portfolio sales, combining application knowledge with sales skills to meet or exceed all assigned Oxford Instruments (OI) Sales Targets and build strong territory presence. The TSM will serve as the primary point of contact for existing and potential new customers throughout the sales process. Key tasks and duties: - Sales Prospecting and Lead Management: Identify, qualify, and manage sales leads and new customer accounts to meet or exceed individual and team sales objectives. This includes prospecting via online platforms, associations, and funding agency resources. - Own the numbers: Develop and execute sales strategies to identify and develop new opportunities, close deals, and achieve sales targets. Proactively monitor the sales funnel to ensure sufficient opportunities are in place to meet goals. - Customer Relationship Management: Build and maintain strong relationships with current and prospective customers, strengthening existing partnerships and developing new opportunities within the assigned territory. - Market Intelligence and Competitive Analysis: Actively monitor industry trends, competitor activities, and market developments to identify opportunities, mitigate risks, and provide insights for shaping company strategies. - Accurate Forecasting and CRM Management: Maintain accurate sales forecasts, update CRM systems daily, and ensure all customer and opportunity information is up to date to support effective business operations and decision-making. - Customer Engagement and Training: Facilitate product demonstrations, training, and technical support to customers as needed to drive sales and enhance customer satisfaction. - Travel and Expense Management: Travel regularly to meet customers, attend trade shows, and participate in customer installations while diligently managing travel and operational expenses. - Collaboration with Internal Teams: Work closely with application specialists, service teams, and engineering/product management to deliver customized solutions and ensure successful product installations and customer training. - Value-Driven Sales Approach: Leverage a consultative, value-based selling methodology to maximize customer satisfaction, minimize discounting, and fully utilize the company’s product portfolio and resources to close sales. Person Specifications (essential requirements unless stated): Education/Qualifications: - Bachelor’s in the Sciences, or equivalent experience in a life science discipline required. - 3-5 years experience in capital equipment sales in the scientific space. - In depth experience of relevant technologies, customers, and markets. - Ability to travel 50% time including occasional international travel. Professional Skills/Abilities: - Postgraduate degree in a life science discipline strongly preferred. - Prior experience selling confocal and/or microscopy systems preferred. - Strong background in technical sales including relationship building and complete customer interaction with multiple departments and functions. - Possesses a professional network and toolset enabling immediate results. - Extensive experience with CRM platforms, preferably SAP CRM. - Ability to give sales presentations and share technical information in an easy-to-understand format. Personal Qualities: - Results-oriented, able to work on own initiative with a strong sense of urgency. - Desire and capability to work well in a team environment. - Highly organized with a strong affinity for detail. - Excellent communication skills in various formats (verbal, ppt, excel, etc.). - Willing and able to travel domestically and overseas as required without restriction, subject to normal visa requirements. - Ability to build effective working relationships both internally and externally across all parts of the business. Compensation In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $120,000-$140,000 plus commission. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law. #LI-NS1