• Own and evolve Demandbase’s creative expression across all channels: web, campaigns, product launches, content, social, events, and sales enablement • Translate our AI narrative and brand strategy into compelling visual and storytelling systems • Ensure consistency, quality, and differentiation across every customer and market touchpoint • Push the brand forward — balancing polish with boldness and speed • Build and lead a modern creative studio using AI + human-in-the-loop workflows to increase speed, scale, and experimentation • Identify where AI can enhance ideation, design, production, and iteration — without compromising creative quality • Establish repeatable systems, templates, and toolkits that enable high-volume, high-impact output • Continuously optimize creative workflows to reduce friction and accelerate time-to-market • Lead creative development for major brand campaigns, product launches, and GTM moments • Partner with Content and Product Marketing to bring thought leadership, category narratives, and outcomes-based storytelling to life • Support Growth, Field, Partner, and Sales teams with creative that drives engagement, pipeline, and bookings • Elevate executive and company storytelling through visuals, presentations, and signature assets • Lead and mentor designers, producers, and creative partners (internal and external) • Act as a strategic creative partner to stakeholders across Marketing, Product, and Revenue • Set clear creative standards, feedback loops, and decision-making frameworks • Balance hands-on creative leadership with scalable execution

• Serve as the primary point of contact for multiple customers, managing day-to-day Agile Services delivery • Build and maintain strong, long-term customer relationships through clear and proactive communication • Proactively identify, track, and mitigate service delivery risks • Plan and facilitate regular customer and internal meetings • Produce and distribute regular delivery metrics and status updates • Oversee the accuracy and timeliness of records in customer-facing ticketing and project management systems • Manage contractual commitments around deliverables, scope, and billing

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. Introduction: A Career at HARMAN Corporate We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success. - Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy - Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development - Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader About the Role The Trade Operation Manager (US), is responsible for all customs-related operations with import, export, and other trade/customs laws, rules, and regulations within the United States. This role serves as the subject matter expert for US Trade Operations for our divisions and brands. Due to the ever-evolving international trade landscape, it will be part of a best-in-class international trade compliance program. You will also create, maintain, and train trade operations procedures and requirements to support the growth from an import/export compliance perspective. Your Team Reporting to the Sr. Director of Global Trade Compliance and Operations, there are currently two Trade Operations Specialists reporting directly into this role. What You Will Do - Ensure compliance with all import/export regulations in the US(Classification, Valuation, Country of Origin, ADD/CVD) - Responsible for all inquiries from US Customs and Border Protection CBP and other governmental regulatory agencies assigned the task of managing compliance risks. - Build and maintain partnerships with trade and customs compliance service providers, act as key contact for import/export transactions, and document customs management processes, including SOPs, KPIs, and broker scorecard performance reviews. - Review and analyze ACE and other trade reports. - Monitor changes in trade regulations while maintaining/updating policies and procedures. Advise upper management on the impacts of regulatory trade compliance. - Responsible for requests from other governmental agencies (i.e., TSCA, FDA, EPA, others). - Oversee and maintain C-TPAT status for four HARMAN sites. - Develop metrics for internal processes and external service providers to create efficiencies and improve performance - Collaborate with procurement, logistics, supply chain and business units on trade matters - Explore cost-saving opportunities, process efficiencies and risk mitigation strategies and integrate ‘best practices’ standards for the organization. What You Need to Be Successful - 5+ years of Leadership experience, preferably in International Trade roles - 8-10+ years of International Trade experience, focusing primarily on US imports in a manufacturing environment - Completed Bachelor’s degree in a related field of study - Excellent oral and written communication skills - Strong analytical skills - Advanced MS Office skills (Power Point, EXCEL) Bonus Points if You Have - Customs Broker License or Certified Customs Specialist - Strong presentation skills - SAP user knowledge What Makes You Eligible - Be willing to travel up to 10%, domestic and international. - This role is eligible to work remotely full-time with occasional trips into a U.S. HARMAN office location as necessary (this could be on 24-hour notice). The role does require primary residence in the United States. - Successfully complete a background investigation and drug screen as a condition of employment. What We Offer - Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location - Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) - Extensive training opportunities through our own HARMAN University - Competitive wellness benefits - Tuition reimbursement - “Be Brilliant” employee recognition and rewards program - An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-Remote #LI-JS247 Salary Ranges: $ 108,750 - $ 159,500 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

• Own the strategy, roadmap, governance, and ongoing operations (O&M) of all Total Rewards systems • Lead the TR dashboard, analytics, and reporting strategy • Establish and manage a structured intake, prioritization, and portfolio governance process • Define and drive the annual TR automation and AI roadmap • Serve as the functional authority and sponsor for TR-related system projects • Lead and develop a team, providing strategic oversight, clear accountability, and professional development • Represent Total Rewards at external conferences and vendor forums