• Serve as the primary point of contact for multiple customers, managing day-to-day Agile Services delivery • Build and maintain strong, long-term customer relationships through clear and proactive communication • Proactively identify, track, and mitigate service delivery risks • Plan and facilitate regular customer and internal meetings • Produce and distribute regular delivery metrics and status updates • Oversee the accuracy and timeliness of records in customer-facing ticketing and project management systems • Manage contractual commitments around deliverables, scope, and billing

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. Introduction: A Career at HARMAN Corporate We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success. - Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy - Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development - Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader About the Role The Trade Operation Manager (US), is responsible for all customs-related operations with import, export, and other trade/customs laws, rules, and regulations within the United States. This role serves as the subject matter expert for US Trade Operations for our divisions and brands. Due to the ever-evolving international trade landscape, it will be part of a best-in-class international trade compliance program. You will also create, maintain, and train trade operations procedures and requirements to support the growth from an import/export compliance perspective. Your Team Reporting to the Sr. Director of Global Trade Compliance and Operations, there are currently two Trade Operations Specialists reporting directly into this role. What You Will Do - Ensure compliance with all import/export regulations in the US(Classification, Valuation, Country of Origin, ADD/CVD) - Responsible for all inquiries from US Customs and Border Protection CBP and other governmental regulatory agencies assigned the task of managing compliance risks. - Build and maintain partnerships with trade and customs compliance service providers, act as key contact for import/export transactions, and document customs management processes, including SOPs, KPIs, and broker scorecard performance reviews. - Review and analyze ACE and other trade reports. - Monitor changes in trade regulations while maintaining/updating policies and procedures. Advise upper management on the impacts of regulatory trade compliance. - Responsible for requests from other governmental agencies (i.e., TSCA, FDA, EPA, others). - Oversee and maintain C-TPAT status for four HARMAN sites. - Develop metrics for internal processes and external service providers to create efficiencies and improve performance - Collaborate with procurement, logistics, supply chain and business units on trade matters - Explore cost-saving opportunities, process efficiencies and risk mitigation strategies and integrate ‘best practices’ standards for the organization. What You Need to Be Successful - 5+ years of Leadership experience, preferably in International Trade roles - 8-10+ years of International Trade experience, focusing primarily on US imports in a manufacturing environment - Completed Bachelor’s degree in a related field of study - Excellent oral and written communication skills - Strong analytical skills - Advanced MS Office skills (Power Point, EXCEL) Bonus Points if You Have - Customs Broker License or Certified Customs Specialist - Strong presentation skills - SAP user knowledge What Makes You Eligible - Be willing to travel up to 10%, domestic and international. - This role is eligible to work remotely full-time with occasional trips into a U.S. HARMAN office location as necessary (this could be on 24-hour notice). The role does require primary residence in the United States. - Successfully complete a background investigation and drug screen as a condition of employment. What We Offer - Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location - Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) - Extensive training opportunities through our own HARMAN University - Competitive wellness benefits - Tuition reimbursement - “Be Brilliant” employee recognition and rewards program - An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-Remote #LI-JS247 Salary Ranges: $ 108,750 - $ 159,500 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

• Own the strategy, roadmap, governance, and ongoing operations (O&M) of all Total Rewards systems • Lead the TR dashboard, analytics, and reporting strategy • Establish and manage a structured intake, prioritization, and portfolio governance process • Define and drive the annual TR automation and AI roadmap • Serve as the functional authority and sponsor for TR-related system projects • Lead and develop a team, providing strategic oversight, clear accountability, and professional development • Represent Total Rewards at external conferences and vendor forums

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: Shift Schedule: Wednesday - Saturday from 7:00 pm - 5:00 am EST Summary Under the responsibility of the Manager, the Supervisor Logistics is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives. Essential Functions - Supervise, coordinate and oversee day to day logistics operations; - Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications - Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics - Accountable for site Key Performance Indication (KPI) - Working in collaboration with customer in all aspect of operations - Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes - Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes - Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate - Address performance problems through corrective action and disciplinary process - Understand labor agreement and maintain positive labor relations with all employees - Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies - Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs Additional Responsibilities - Performs other duties as assigned. Skills and Abilities - Instills commitment to organizational goals - Strong planning skills - Results oriented - Effective leadership skills - Motivating skills - Effective interpersonal skills - Diverse team environment - Strong verbal and written communication skills - Possesses a high degree of initiative - Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) - Ability to work independently and as a member of a team - Flexibility to operate and self-driven to excel in a fast-paced environment - Capable of multi-tasking, highly organized, with excellent time management skills - Detail oriented with excellent follow-up practices Qualifications - H.S. diploma/GED required - One (1) year or more experience in transportation, warehouse or distribution environment preferred - 0 to One (1) year direct supervisory/leadership experience required DOT Regulated No Job Category Logistics Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 60000 Maximum Pay Range: 65000 Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here.