Role Description The Licensed Benefits Counselor provides personalized guidance to employees during the benefits enrollment process via our remote call center. This role is responsible for educating employees on available benefit options and assisting them in making informed enrollment decisions. We are seeking a detail-oriented professional with strong communication skills and deep expertise in employee benefits. The ideal candidate will excel at managing multiple priorities, maintaining accuracy, and delivering exceptional service throughout ongoing new hire and annual enrollment periods. Key Responsibilities: - Serve as a subject matter expert on all benefit plans, including Medical, Dental, Vision, FSA/HSA, Disability (Short & Long-Term), Life Insurance, Critical Illness, Accident, and Hospital Indemnity. - Provide inbound and outbound call support and respond to emails for assigned employer groups. - Generate and review reports from multiple benefits administration systems to identify new hires requiring outreach; complete daily and weekly follow-ups. - Collaborate with employer HR contacts to confirm enrollment status and resolve service issues. - Process qualifying life events and manage open tickets assigned by the Enrollment Manager. - Maintain exceptional time management skills to balance multiple projects and deadlines with minimal supervision. - Uphold professionalism and integrity in all interactions with employees and employer representatives. - Ensure compliance with privacy policies and corporate standards. - Perform additional duties as assigned by management. Qualifications - Proven experience in benefits enrollment and call center environments. - Strong communication skills to clearly explain benefit options and guide employees through enrollment. - Active Life and Health Insurance License (multi-state preferred). - Bilingual proficiency in English and Spanish (required for bilingual role). - Exceptional interpersonal skills, attention to detail, and organizational ability. - Ability to prioritize and manage multiple deadlines effectively. Benefits - Competitive salary. - PTO & paid holidays. - 401(k) with match. - Exclusive discount programs. - Health & wellness programs. - Performance-based incentives may be available.

Responsive recruiter Replies within 24 hours Benefits/Perks - Competitive Compensation - Great Work Environment - Career Advancement Opportunities Job Summary We are seeking a Substance Abuse Counselor to join our team! As a Substance Abuse Counselor on the team, you will be handling a manageable caseload of patients looking to you for treatment and help to overcome a wide variety of addiction issues. Your role will be to support and uplift your clients, offering resources and support for them, creating and implementing treatment options, and identifying core issues that could be contributing to their abuse. The ideal candidate is compassionate, has excellent communication skills, and has experience working with people struggling with addiction and abuse. *Bilingual Candidates Preferred* Responsibilities - Handle a manageable caseload of patients - Identify core underlying issues that may be contributing to a history of substance abuse - Create and implement treatment plans that fit each patient - Uplift and support patients, working with them and their families to help create realistic, lasting change Qualifications Any of the qualifications below are required - Licensed Clinical Alcohol and Drug Counselor (LCADC) - Licensed Graduate Alcohol and Drug Counselor (LGADC) - Certified Associate Counselor – Alcohol and Drug (CAC-AD) - Certified Supervised Counselor – Alcohol and Drug (CSC-AD) Flexible work from home options available. Compensation: $60.00 - $70.00 per hour About Us Phyllis Guthua, Psy.D. As a Clinical Psychologist, Dr. Guthua is dedicated to working with children, adolescents and adults who are experiencing difficulties at home, school, or work. She earned her Bachelor of Science degree in Biological Sciences from the University of Maryland and received her doctorate in Clinical Psychology from Widener University, where she gained valuable experience working with children, adolescents and adults in hospitals, schools, and community centers. She completed two part-time predoctoral internships at Main Street Community Mental Health Center in Reisterstown, MD, and at the Delaware Department of Services for Children, Youth and Families in New Castle, DE; and completed her post-doctoral fellowship at Sheppard Pratt. After completion of her postdoctoral fellowship, Dr. Guthua has worked as a psychologist at nonpublic schools in Maryland, where she has provided therapy and conducted assessments for children and adolescents with behavioral, emotional and developmental needs. Through her work in hospital and school settings, she has helped children, teens, and adults work through challenges. Dr. Guthua enjoys taking part in individuals’ stories as they have overcome obstacles and become better equipped with tools that could help them better enjoy life. Dr. Guthua has experience working with children who have ADHD, Autism, and various mood disorders (e.g. anxiety, depression, etc.). As a clinician, Dr. Guthua has extensive experience conducting comprehensive (neuro)psychological and psychoeducational assessments on children, adolescents and adults who are experiencing difficulties associated with learning, behavior, emotions, and developmental delays. In therapy, Dr. Guthua uses a variety of approaches based on each individual’s needs, but always functions from a strengths-based perspective. The techniques she uses include Play Therapy, Cognitive Behavioral Therapy (CBT), Mindfulness-based CBT, and Acceptance and Commitment Therapy (ACT). She also offers parent support sessions to families of young children. Dr. Guthua provides a safe, nurturing, and judgment-free environment for all individuals and consistently aims to establish a collaborative, empathic, and compassionate therapeutic relationship with them. She continues to endeavor to enhance her clinical knowledge and skills so that she could provide the best quality service to people seeking help.

Role Description The Advisor I, Admissions Processing plays a crucial role in the successful enrollment of new learners at Nightingale College by delivering exceptional customer service and efficiently managing the admissions process for all prospective learners. This position involves direct collaboration with applicants to ensure the completion and submission of all required admissions documents and the facilitation of required admissions testing, in adherence to accreditation and compliance standards. The incumbent is also responsible for maintaining learner commitment, engagement, and retention throughout the enrollment cycle. Responsibilities - Communication and Coordination: - Initiate outbound phone calls with current applicants to facilitate admissions processes. - Conduct weekly meetings with prospective learners to review admissions progress and address concerns. - Facilitate decision-making for prospective learners, families, and stakeholders by providing essential information. - Testing and Exam Management: - Process testing ticket requests and determine appropriate exam pathways for prelicensure applicants. - Create and disseminate voucher codes for entrance and advanced placement exams. - Monitor appointments to minimize no-shows and technical issues, enforcing testing goals. - Support resolution of testing technical issues, including troubleshooting and escalations. - Analyze exam results for appropriate placement and document them in appropriate systems. - Data Management and Reporting: - Create, update, and monitor tracking systems for demographic, program, and testing information. - Record learner correspondence, maintaining accurate records in the SIS and CRM in real-time. - Collect and review documentation for new learner enrollment, ensuring compliance. - Provide a Daily Activity Report (DAR). - Meetings and Collaboration: - Participate in weekly admissions meetings, including 1:1s, coaching meetings, trainings, and team meetings. - Collaborate with other functions to provide high-level service for enrolling learners. Qualifications - High School Diploma or General Equivalency Diploma (GED); a bachelor’s degree from an accredited institution is preferred. - Demonstrated a minimum of one year of experience in admissions at an accredited institution for post-secondary education. - Demonstrated proficiency in Microsoft Office is required. - Demonstrated proficiency in CRM and SIS systems. - Demonstrated experience with FERPA is strongly preferred. - Demonstrated ability to effectively work on multiple projects within an environment that is dynamic and fast-paced. Requirements - All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. - Employment is contingent upon successful completion of a background check and drug screen. Benefits - Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators. - We believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures.

Title: Social Worker - Disability and Aging (Hybrid) Location: Anoka United States time type Full time job requisition id R6180 Job Description: Hiring range: $74,214 to $89,065 annually ($35.68 to $42.82 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. Position Description Anoka County Community Social Services and Behavioral Health is committed to meeting people's needs through quality services. We are seeking a Social Worker to join our Disability and Aging service team, with a primary focus on case management for individuals with developmental disabilities and related conditions. This position will support children with developmental disabilities, coordinating home and community-based services as well as non-waivered services to meet client needs. Consider joining a team of professionals dedicated to providing services and support to families within the community! If your career ambitions resonate with our mission, we invite you to apply with Anoka County today! This is a full-time, exempt, hybrid position. Interviews will take place the week of March 23rd, 2026, for those selected to move forward in the hiring process. Pay & Benefits - Salary: $74,214 to $89,065 annually ($35.68 to $42.82 per hour). - Anoka County Salary Schedule Grade 34: $74,214 to $103,896 annually ($35.68 to $49.95 per hour). - 24 days of paid flexible time off and up to 12.5 paid holidays. - Comprehensive insurance, including medical, dental, vision, flex benefits and more at www.anokacountymn.gov/benefits. - Medical and dental clinic exclusive to employees, located at the Anoka County Government Center. - Pension plan and other retirement investment options. - Advancement/professional development opportunities. Work Location - This position will work at the Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303. - This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office. - Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m. Job Duties and Responsibilities These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Social Worker. - Evaluate clients (existing, new and prospective) based on their needs, limitations, and desires. - Assess clients' needs, situations, strengths, and support networks to determine their goals. Develop service plans for clients. - Address client concerns and goals while maintaining constant communication with the client and support teams. Build rapport with clients and their families. - Assist clients in receiving services by telephone and in person. Research, refer, and advocate for community resources to assist and improve a client's well-being. - Provide crisis intervention. - Monitor and help clients adjust to changes and challenges in their lives. - Advocate or raise awareness with and on behalf of their clients. - Maintain case files and records. - Provide leadership, coaching, and/or mentoring to a subordinate group. Qualifications and Requirements: Minimum Knowledge, Skills, and Abilities Needed - Bachelor's degree in Social Work or a closely related field. - Two years (2,080 annual hours) of job-related experience. - In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis. - Valid driver's license and vehicle available for business use. Preferred Knowledge, Skills, and Abilities Needed - Master's degree or higher in social work or a closely related field. - Three or more years (2,080 annual hours) of job-related experience working with case management, home and community based services, or a closely related field. - Experience working within SSIS database. - Strong verbal and written communication skills. - Skilled in problem-solving, critical thinking, and effective time management. Physical Demands and Work Conditions - Standard office environment. - Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness. - Hearing abilities required for general and phone communication, signals, and machine sounds. - Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work. - Occasional lifting of 10-20 lbs. - Equipment used includes computers, phones, and standard office equipment. - Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle. - Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Selection Process It is important that your application shows all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Pre-employment Requirements Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. About Anoka County As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: Through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here. Commitment to Affirmative Action and Equal Opportunity Employment Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.