• Manage department operations aligning daily function with desired outcomes to meet KPIs. • Major goals include workflow efficiency, production to meet coding turnaround time targets, coding accuracy and education, processes, and system integration, DNFB and Pre-AR targets. • Works with departments to ensure processes are in place to collaborate on initiatives and/or address issues. • Support plans requiring intervention as indicated through identified industry trends, changes, payer behavior or any relevant OhioHealth goal. • Serves as an internal consultant with new initiatives, reviews and provides recommendations. • Coordinates billing/coding activities with Revenue Cycle representatives Patient Accounts, Patient Access and participates with problem-solving. • Develops Coding Supervisors through delegation and direct operational support. • Manages staffing scheduling within budget for coding operations. • Conducts staff evaluations and disciplinary actions as necessary at all campus locations. • Hires and/or fires any direct reporting positions. • Works with Medical Record Services management team on department and enterprise-wide processes and operations as related to coding, abstracting, billing, and documentation. • Implements and/or updates new IS systems. • Maintains current information on governmental regulation changes, especially ICD-10, CPT-4 and HCPCS coding, and APC and DRG updates affecting coding, staffing, and health system reimbursement.

• Build strong relationship with retailer as trusted Category advisor across all areas of the Beer business • Develop impactful category analyses and consumer insights using a range of syndicated and non-syndicated data sources • Synthesize learnings from various sources to create clear and impactful selling stories in a visually appealing manner using PowerPoint • Optimally educate internal teammates and external customers on growth opportunities through clear and impactful communications • Partner with Sales team to engage external retailer buying team in defined territories with goal of identifying opportunities to grow the Beer category • Use space planning software to effectively merchandise the beer department according to category and retailer strategy

• Responsible for managing all aspects of service for dealerships and customers and ensures satisfaction with service work. • Assists customers and dealers with troubleshooting and repair of service-related problems. • Responsible for the overall service delivery performance levels and customer satisfaction levels of assigned Region. • Assists in developing corrective action plans with assigned dealerships and customers to close any service delivery gaps identified. • Tracks, reports and follows-up on product and technical issues for dealerships and customers by proactively working with Autocar Solutions Team. • Gives dealerships suggestions on improving their service department by reviewing dealer service operations to include required tooling. • Promotes and ensures dealership has Autocar trained technicians to handle workload. • Develops and manages strong relationships at all levels of the customer’s organization and maintains customer confidence in the Autocar product. • Develops strong relationships with Regional Business Managers and National Account Sales in their region. • Coordinates with engineering and technical service departments to develop and ensure that service performance and quality specifications are met. • Coordinates cost effective, self-managed travel schedules.

• Research and evaluate companies, competitors, and markets • Special projects for executive, finance, and strategy teams. Provide the analyses and insights to help Veeva leadership make decisions • Execute M&A and support integration with cross-functional teams • Build relationships across the ecosystem with management teams, investors, and bankers • Build and refine internal products, processes, and systems