• Support a large financial client in deploying Retail Branch updates nationwide • Oversee cross-functional vendor collaboration • Ensure seamless execution of network refreshes, hardware deployments, and site conversions • Lead day-to-day coordination across vendors, engineering teams, and client stakeholders • Keep track of workflow progress using tools like Excel, Jira, Monday.com, and Smartsheet • Provide regular updates to internal and external teams • Maintain clear documentation of site status, open items, and deployment milestones

• Manage all aspects of a project, from start to finish, so that it is completed on time and within budget • Recommend products and services that fit well with clients' business needs • Run execution of a project in accordance within the organization's project management methodology according to the established project plan • Establish and maintain effective sales relationships with major accounts/customers • Coordinate with vendors to ensure they are integrated into the project and that the customer receives products on-time and satisfactory standards of service • Supervise progress and performance against the project plan; take action to resolve operational problems and minimize delays • Work directly with partners and clients to determine project scope, specifications, requirements, and perform calculations • Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team • Allocate resources and assign tasks to ensure these targets are met • Provide a high level of assistance to program/project managers to ensure projects are carried out according to plan

Salary Range or On Target Earnings: Minimum: Maximum: In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

• Manage a sizeable portfolio of higher tier clients and complex projects. • Act as a clients’ project point-of-contact to ensure a smooth transition from pre-sales through delivery and project/onboarding closeout • Manage engagement fulfilment to align with timeline, budget and resource requirements • Provide project leadership for internal and subcontractor technical resources • Track customer satisfaction and initiate post-project introspection to drive continuous improvement • Support and continuously improve the project automation modules within our CRM • Hold Customer Success Onboarding peers accountable to methodology and best practices • Actively participate in execution of quarterly goals