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Director of Marketing Operations
Location
New York
Posted
151 days ago
Salary
0
Seniority
Lead
Job Description
Director of Marketing Operations
UserTesting
• Drive the strategy and execution of marketing operations and insights in alignment with business goals and budgets • Partner across teams to support our shift from lead-based marketing to an account-based, enterprise-focused model • Oversee the marketing tech stack—including Salesforce, Marketo, 6sense, Qualified, and more—ensuring tools are integrated and adopted • Lead a growing team of managers and analysts, fostering a culture of accountability, enablement, and continuous improvement • Optimize campaign setup, lead routing/scoring, data flows, and multi-touch attribution to power ABM programs • Own marketing performance reporting, including dashboards, KPIs, and executive insights that drive decisions • Champion cross-functional collaboration with GTM teams including Sales, Finance, and RevOps to ensure shared visibility and impact
Job Requirements
- 7+ years of experience in marketing operations, revenue operations, or GTM strategy roles—ideally in high-growth B2B SaaS environments
- 5+ years of hands-on ABM and demand generation support, including campaign measurement and funnel optimization
- Proven experience managing and evolving a modern martech stack (e.g., Salesforce, Marketo, 6sense, Tableau, Google Analytics)
- Strong analytical and problem-solving skills with a data-first mindset; able to connect performance to strategy
- Skilled in operational process design, documentation, and systems governance
- Experience leading and developing high-performing, cross-functional teams
- Bachelor’s degree required; MBA or equivalent senior-level experience preferred
- Ability to travel approximately 10% of the time
Benefits
- Accommodations for candidates needing inclusive experiences
- Equal Opportunity Employer
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