We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Behavioral Health Specialist Requires LCSW, LPC or LMFT Company: Oak Street Health Role Description: The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs. The Behavioral Health Specialist is a key resource for Care Teams across a region of Oak Street Health primary clinics. They are responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. This role has the potential option for remote work days based upon achievement and maintenance of program metrics. Core Responsibilities: - Collaborate with the primary care teams to identify appropriate patients to refer to the Oak Street Behavioral Health Program - Screen and assess patients for common mental health and substance use disorders - Develop care plans and provide or facilitate referrals to Oak Street’s psychiatric consultant and/or external resources - Provide short-term counseling and evidence-based treatments - Coordinate care with Oak Street’s psychiatric consultant, including warm handoffs for telehealth visits and collaboration on care plans - Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans - Accurate and timely documentation of patient encounters and counseling sessions in Oak Street’s electronic medical record - Participate in regional and organizational efforts to advance Oak Street’s Behavioral Health Program through workshops, feedback sessions, and surveys - Possibly covering multiple clinics, depending on the maturity and panel sizes of those clinics - Other duties, as assigned What are we looking for? Required: - Master’s Degree in the field of mental health counseling/healing arts required from an accredited school (Social Work, Counseling, Marriage and Family Therapy, etc.) - Highest clinical level of license (or local equivalent) - Experience with screening for common mental health and/or substance use disorders - Experience with assessment and treatment planning for common mental health and/or substance use disorders - Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Problem Solving, Cognitive Behavioral, etc.) - US work authorization Strongly Preferred: - Proficiency in providing brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Cognitive Behavioral) - Working knowledge of differential diagnoses of common mental health and/or substance use disorders Preferred: - Proficient PC skills Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 07/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Responsible for counseling uninsured and under-insured patients • Explain financial options and obligations during counseling sessions • Navigate multiple systems and assist with applications

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Services 205 Pay Range: $20.33 - $29.51 Job Description As a Readmissions Counselor, you'll play a vital role in helping students return to WGU and continue their journey toward a degree and career success. You’ll guide students through the readmission process, provide clarity and encouragement, and collaborate across departments to ensure a seamless experience. Every day, you’ll make a meaningful impact by empowering individuals to achieve their educational goals. What You'll Do • Serve as the primary contact for students seeking readmission, balancing inbound and outbound communication via phone, email, and chat • Proactively follow up with students to ensure all requirements are met for re-enrollment and orientation • Process and maintain accurate student applications and files, ensuring compliance with WGU and U.S. Department of Education standards • Provide clear information about programs, policies, and expectations to help students make informed decisions • Collaborate with Admissions, Financial Services, Faculty, and Transcript Evaluation teams to streamline the readmission process • Track and report student progress using multiple systems and maintain a strong focus on quality and accuracy • Contribute to team success by sharing feedback, supporting colleagues, and participating in continuous improvement initiatives What You'll Bring Minimum Requirements • 1–2 years of experience in admissions, enrollment, customer service, or a related field • Strong oral and written communication skills with a professional phone presence • Ability to work independently, prioritize outreach efforts, and manage a high-volume pipeline • Proficiency with Microsoft Office and comfort navigating multiple software systems simultaneously • Experience working with CRM systems (Salesforce preferred) • A collaborative, student-focused mindset with adaptability to change and commitment to integrity Bonus Points if You Have Preferred Requirements • Previous experience in higher education or student advising • Bachelor’s degree or equivalent experience • Familiarity with WGU programs and competency-based education • Advanced troubleshooting skills in remote work environments What to Expect At WGU, our mission drives everything we do—including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration. We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you’ll hear from a recruiter or hiring manager who will guide you through the process and help you know what to expect at each stage. We aim to communicate decisions promptly and respectfully. Here’s what that typically looks like: • Introductory phone call (~30 minutes): We’ll walk you through who we are at WGU and learn about your relevant experience • Hiring manager virtual interview Work Location This is a full-time, remote position. While we welcome talented applicants from all backgrounds, WGU is not able to provide visa sponsorship for this specific role. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

• Deliver high-quality, client-centered counseling services via telehealth. • Choose the services you focus on based on your expertise and skill set. • Use evidence-based practices tailored to individual client needs. • Complete required documentation in a timely and professional manner. • Collaborate with a multidisciplinary team to provide comprehensive care. • Maintain licensure and stay current with continuing education requirements.