• Deliver high-quality, client-centered counseling services via telehealth. • Choose the services you focus on based on your expertise and skill set. • Use evidence-based practices tailored to individual client needs. • Complete required documentation in a timely and professional manner. • Collaborate with a multidisciplinary team to provide comprehensive care. • Maintain licensure and stay current with continuing education requirements.

Role Description Academic Advisors provide guidance and support to enrolled Kolbe families who are homeschooling their children. As the primary contact for their assigned families, the Academic Advisor plays an essential role in fulfilling Kolbe Academy's mission to serve families who choose to embrace their role as the primary educator of their children. This position requires frequent communication with families and the ability to manage advising conversations, administrative tasks, and academic planning in a remote environment. The ideal candidate is a mission-driven Catholic who understands and supports the role of parents as the primary educators of their children. Strong preference will be given to candidates with direct experience in the Kolbe program, especially Kolbe parents who have guided students through the curriculum and graduated their student(s) with Kolbe Academy. Successful candidates are relational, organized communicators who enjoy partnering with families to support academic planning, student progress, and long-term educational goals. The ideal advisor is self-directed, detail-oriented, and approaches advising as a vocation of service within Kolbe Academy’s mission of faithful Catholic education. Qualifications - Must be a practicing Catholic willing to take an Oath of Fidelity to the Magisterium and to make a Profession of Faith. - Bachelor’s degree in a relevant field. Requirements - Must be able to work consistent weekly schedule covering at least some portion of the hours of 7 AM to 4 PM Pacific time. - Some travel may be required. Benefits - Partial tuition benefits. - Vacation accrual. - Paid sick leave. - Optional participation in a 403(b) retirement plan. Essential Responsibilities - Provide information to currently enrolled Kolbe families about Kolbe Academy's programs, enrollment options, course offerings, and requirements. - Partner with parents to develop academic plans using Kolbe courses that reflect each student’s goals, abilities, and educational needs. - Offer ongoing support and guidance to enrolled families, including answering questions, providing resources, and advice regarding Kolbe’s curriculum, educational philosophy, instructional techniques, college preparation, and other related topics. - Review course registrations and requested course and program changes to ensure that the student meets all course prerequisites, and that course selections align with Kolbe Academy's graduation requirements and academic standards. - Proactively communicate with families and students throughout the year. - Monitor the academic progress of students including graduation progress and long-term academic planning. - Serve as the accountability mentor for assigned students. - Support students throughout the college application process. - Collaborate with other staff members to provide coordinated support and resources for families. - Coordinate delivery of student records. - Actively participate on the advising team to help support departmental initiatives and may serve in specialized or team leadership roles as needed. Physical Demands - Must be able to lift and move objects weighing up to 50 pounds on an occasional basis. - Must be able to sit or stand for extended periods of time.

Job DetailsPosition Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in TN and hold one of the following): LMSW LPC LPC/MHSP LCSW LAPSW Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Tennessee residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. Role Expectations: About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. Build rapport, actively listen, and foster client engagement. Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. Provide resources, coping strategies, referrals, and safety planning. Intervene appropriately in emergent situations. Maintain accurate, timely, and clinically sound documentation. Multitask effectively while navigating multiple software systems. Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Job DetailsPosition Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in NC and hold one of the following): LCSW-A LMFTA LPCA LCMHCA LPA LCSW LMFT LPC LCMHC Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, North Carolina residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. Role Expectations: About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. Build rapport, actively listen, and foster client engagement. Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. Provide resources, coping strategies, referrals, and safety planning. Intervene appropriately in emergent situations. Maintain accurate, timely, and clinically sound documentation. Multitask effectively while navigating multiple software systems. Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different