City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The Healthcare Data Analyst provides analytical and reporting support to business partners by developing and maintaining dashboards, reports, and data analyses that monitor operational and program performance. This role supports the design and delivery of data-driven insights that enable leaders to make informed decisions across clinical, operational, and financial domains. The analyst works closely with internal stakeholders to translate business needs into data requirements and reporting solutions. Responsibilities include supporting the development of dashboards and self-service analytics tools, conducting ad-hoc analysis, defining reporting requirements, and ensuring data quality and accuracy across reporting platforms. This position supports reporting initiatives across multiple healthcare domains including network management, financial and operational performance, population health analytics, and regulatory reporting. The Healthcare Data Analyst also contributes to continuous improvement efforts by identifying opportunities to enhance data processes, reporting capabilities, and analytics solutions. As a subject matter contributor, the Healthcare Data Analyst leverages strong analytical and technical skills to interpret complex datasets and provide actionable insights that support strategic decision-making and operational improvement. Education - BLD - Bachelor's Level Degree (Required) - Certification/Licensure - No specific certification or licensure requirements Experience - Experience developing dashboards and reports using Power BI or similar data visualization tools - Strong SQL skills, including writing queries and performing data joins for reporting and analysis - Experience performing data analysis and reporting to support operational, financial, or clinical performance - Experience translating business needs into reporting requirements and analytical insights - Ability to work independently while supporting internal stakeholders with data-driven decision making - Experience with Python for data analysis or reporting support Preferred - Exposure to Databricks or modern data platforms preferred - Experience using SQL Server Management Studio (SSMS) preferred - Experience supporting network management, operational reporting, or financial analysis within a healthcare environment preferred - Experience with process improvement methodologies (Lean or Six Sigma) preferred. - Keywords: Data analyst; Power BI, SQL , Python Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Analyze complex datasets to uncover trends, patterns, and insights. • Identify the right data sources to answer ambiguous business questions and ensure analyses are accurate and actionable. • Design and build robust models to evaluate tradeoffs and quantify impact. • Conduct scenario analyses and sensitivity testing to support strategic decisions. • Synthesize analytical findings into clear, executive-level recommendations for senior leadership. • Strategize, develop, and scale dashboards, automated workflows, and self-serve analytics to operationalize insights across the organization. • Partner with leadership to frame ambiguous problems into well-defined analytical questions.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Data Analyst at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? You are a highly motivated and analytical individual who loves leading with data and insights. You thrive in a fast-paced and collaborative environment, where you can leverage your strong communication skills to effectively drive alignment across product leadership and support the key initiatives and questions from the team. We are looking for a collaborative partner that is interested in helping support business cases, critical projects and be proactive on their findings. You are a strategic thinker who can anticipate future business needs and proactively scope solutions with a natural curiosity to explore complex problems. What will you do? - Lead high-impact analytics initiatives with internal teams to inform data-driven initiatives. - Execute in-depth analysis of user behavior to identify growth opportunities and inform product optimization strategies. - Influence direction through actionable insights and recommendations to key stakeholders based on statistical analysis and data interpretation. - Develop and maintain advanced dashboards, reports, and visualizations to track and communicate critical key performance indicators (KPIs) and performance metrics. - Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity. - Collaborate with the data engineering and data science teams to refine and enhance data infrastructure and architecture to support advanced analytics and reporting capabilities. - Become an expert on BetterHelp data, product experience, and regulatory requirements - Build a unified understanding of how our data, customer experiences, and goals align What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 2+ years of experience in data or product analytics as an Analyst, preferably in a high-velocity consumer facing product - Expert proficiency in SQL for data extraction and manipulation. - Strong proficiency in data visualization tools such as Looker, to create compelling dashboards and reports. Familiarity with analytics platforms such as Amplitude and mixpanel. - A track record of delivering impactful insights and driving growth. - Expert experience with funnel analysis, cohort & segmentation analysis, and other analytics techniques. - Strong data communication skills, including visualization, technical writing, and business writing. - Self-motivated, proactive, and able to work effectively both independently and collaboratively in a dynamic, fast-paced environment. - Excellent stakeholder influence, communication and presentation skills, with the ability to convey complex findings and insights to non-technical stakeholders in a clear and actionable manner. - Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or a related discipline. A Master's degree is a plus. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $90,000 - $110,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Company Summary: Notable Systems automates revenue cycle management for durable medical equipment / home medical equipment, complex rehab therapy, specialty pharmacy, and post-acute care providers. Since 2017, we've helped healthcare organizations transform into scalable, AI-enhanced operations that prioritize patient experience over administrative burden. Trusted by HME News' 2025 Provider of the Year and industry leaders who collectively process tens of millions of orders annually, our intelligent document processing platform supports the entire revenue cycle from referral intake through payment: - Intake Manager automatically processes medical documents from any source, classifying pages, extracting 100+ fields with AI-driven validation, applying custom business rules, and creating patient accounts and orders without manual bottlenecks. - Claims Manager uses AI trained by our billing experts to evaluate orders against payer-specific coverage criteria before submission, maximizing first-pass approval rates while providing transparent reasoning reports for comprehensive audit and appeal support. - AI Transformation Program (AITP) delivers custom technical buildouts through Forward Deployed Software Engineers and DME billing experts who embed with your team to develop tailored workflows beyond standard Intake Manager and Claims Manager capabilities. Our platform seamlessly integrates with NikoHealth, Brightree, and custom billing systems while maintaining HIPAA compliance and SOC 2 Type 2 certification. With over 50 million pages processed annually, we deliver enterprise-grade reliability that reduces costs, prevents denials, accelerates reimbursements, and optimizes cash flow. Notable Systems operates nationwide with a 100% US-based team dedicated to solving the paperwork challenges that slow down healthcare delivery. Our customer-centric approach has made us the trusted partner for providers looking to scale through automation rather than headcount. Position Summary: We are seeking a detail-oriented and experienced Medical Reimbursement Analyst with expertise in power mobility, CRT, specifically power operated scooters and power wheelchairs of all levels and types to join our team. Reporting to the Manager of Healthcare AI Solutions, you will play a crucial role in maintaining the accuracy of our proprietary payor criteria rule system by creating and updating payor rules for DME and HME products. Job Duties: Rules Development - Identify and review government and payor coverage criteria policy associated with clients’ needs and requests. - Analyze payor policy guidelines and break them down into comprehensive rule sets, capturing dependencies and nuances. - Interpret and document coverage criteria policy guidelines by HCPC, ICD10, and other written requirements. - Apply customer specific exceptions and interpretations to the rule sets. Cross Functional Collaboration - Collaborate with customers to understand their specific requirements, exceptions and interpretations to apply to the policy. - Collaborate with a team of software coders to convert the documented rules into code-based rules. - Act as a liaison between the coder team, customers, and other stakeholders to clarify requirements and ensure accurate rule implementation. Testing - Perform extensive testing of the implemented rules to ensure adherence to payor policies and accurate medical necessity determination. - Prepare test files including redacting, merging and splitting PDFs, TIFs, and CSV files as needed. - Create testing plans per product category to ensure comprehensive testing and rule set accuracy. - Perform ongoing quality assurance audits of rule sets that have been deployed. Monitoring - Stay up-to-date with healthcare policies, compliance, industry trends, and best practices related to DME and HME products. - Monitor system output and coverage criteria policy rule changes that may impact results. Required Qualifications: - At least 3 to 5 years of medical necessity experience in obtaining prior authorizations and claims billing to Medicare for all levels of power mobility, including power operated vehicles and power wheelchairs. This includes all wheelchair options and accessories, including all power options, such as power tilt, power recline, seat elevation and power elevation leg rests. Additionally, it requires full medical necessity knowledge of seating and positioning components. - Deep familiarity with Medicare coverage criteria for all wheelchair levels and options. - Strong written and verbal communication skills. - Demonstrated ability to work cross-functionally. - Outstanding analytical skills with the ability to interpret complex policy guidelines and break them down into actionable data. - Strong knowledge of HIPAA and PHI compliance. - Proficient in Microsoft Office and Google Suite. - Ability to thrive in a fast paced environment. - High School degree or equivalent. - Must live in the U.S. or U.S. Territories. - Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Preferred Qualifications: - Experience in claims billing and denial resolution and medical necessity knowledge for Medicare manual and power mobility devices. - Experience working with software development teams. - Bachelor’s degree. - Experience redacting, merging and splitting documents. Salary: The salary range for this position is $70,000 - $110,000 per year. Benefits: We offer comprehensive and competitive benefits, including: - 10 company holidays per year - 4 weeks of vacation per year - 8 sick days per year - Health/dental/vision insurance - 401K with company match - Paid parental leave Work from Home Requirements: - Reliable Internet: Minimum download speed of 50 mbps and upload speed of 10 mbps. You can test your internet speed at this link: https://www.speedtest.net - Smartphone: Must have a smartphone, as we use multi-factor authentication for logging in to our system, so you will need to download an app to your phone. - Equipment: Company laptop and optional external monitor will be provided. - Privacy: Must have a private place to work in order to protect the confidentiality of the patient data we access.