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12twenty logo
12twenty

Early-career hiring made better — for everyone.

Account Manager – University

Account ManagerSalesOtherRemoteSeniorTeam 51-200Since 2010H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

89 days ago

Salary

$100K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Account Manager – University

12twenty

• Own client retention and minimize churn by ensuring customers consistently realize the value of 12twenty and how it aligns with their evolving needs • Proactively identify and manage expansion opportunities within existing accounts, collaborating with 12twenty’s Partnership team to drive strategic growth initiatives • Prepare and facilitate strategic interactions including virtual and in-person account reviews, webinars, and demos to maintain and grow strong client engagement • Build and nurture long-term relationships that inspire product loyalty and maximize the utilization of 12twenty’s technology suite • Identify and implement process improvements within the account management department to enhance efficiency and client satisfaction

Job Requirements

  • 4-6 years of experience in account management, sales, or project management, with a proven track record of retaining and growing accounts
  • The ability to manage a large portfolio of clients while effectively driving expansion opportunities
  • Strong cross-functional collaboration skills, with the ability to influence and motivate internal teams (e.g., implementation, product, sales, engineering, support) to achieve business goals
  • The ability to think strategically, adapt quickly to new challenges, and make informed decisions
  • Confidence in making recommendations that drive client success and business growth
  • Bachelor’s degree is required

Benefits

  • Competitive salary
  • Generous PTO policy
  • Full benefits, including 401(k)
  • Regular team happy hours and activities
  • Remote work flexibility

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