• Manages supplier relationships/programs, supplier program negotiation and regional/national RFPs • Participates in inventory management, helps direct spend, and works on competitive costing opportunities • Collaborates across all supply chain stakeholders and shared services to ensure that US LBM works towards annual operating objectives and category improvement • Measures and reviews assigned supplier performance and leads continuous improvement programs • Provides guidance for Supply Chain leadership and assists in developing negotiation strategies with critical vendors • Supplies direction and leadership to assigned category replenishment team

• Lead and manage the retail buying team, providing training, oversight, and support. • Develop and execute strategies to optimize product mix, cost, and promotions. • Build and maintain national vendor relationships, ensuring balanced partnerships. • Partner with wholesale leadership to support vendor development efforts. • Partner with retail leadership to manage product performance and stock levels. • Work with marketing leadership to drive new product and promotion launches. • Analyze procurement, inventory, and vendor spend data to monitor efficiency. • Coordinate closely with planning, finance, marketing, and stores to ensure alignment. • Act as the point of escalation for vendor and product concerns.

Role Description The Head of GPO will lead the creation and scaling of a customer-facing Group Purchasing Organization that aggregates purchasing power across thousands of dental, medical, and veterinary practices. This is not an internal procurement function. The GPO is a commercial platform offered to practices as a value-added service, designed to improve customer economics while strengthening retention, differentiation, and monetization opportunities for Manos’ software businesses. The role combines strategic partnerships, vendor negotiation, and commercial execution. A critical component of success will be leveraging existing industry relationships to accelerate vendor onboarding, secure favorable commercial terms, and establish credibility with customers. Key Responsibilities - GPO Formation and Strategy - Lead the launch and scaling of a commercial GPO serving dental, medical, and veterinary practices - Help define the operating model, governance, and participation framework - Partner with Manos leadership on build vs acquisition decisions - Vendor and Strategic Partnerships - Leverage existing industry relationships to rapidly build a high-quality vendor ecosystem - Identify, onboard, and manage vendors relevant to healthcare and veterinary practices - Negotiate pricing, rebates, service levels, and commercial terms - Build long-term vendor relationships that scale with customer adoption - Commercial Model and Performance - Shape and evolve the revenue model, including vendor-funded fees and customer subscriptions - Drive measurable value for customers and commercial returns for the business - Track adoption, vendor performance, and customer outcomes - Go-To-Market and Adoption - Work with portfolio software companies to embed or bundle the GPO into customer workflows - Support direct sales and co-selling motions with vendors - Act as a trusted partner to software business leaders and external vendors What success looks like - Launch an operational GPO in one core vertical - Secure 3–5 anchor vendor agreements - Aggregate sufficient customer spend to demonstrate clear economic value - Establish a repeatable commercial and operating model - Build strong working relationships with key vendors and internal leadership - Create a clear plan to scale the GPO across additional Fluent verticals Qualifications - 8+ years of experience in sales, strategic sourcing, partnerships, marketplaces, or adjacent commercial roles - Direct experience in dental, medical, healthcare services, or veterinary industries strongly preferred - Existing relationships with vendors serving healthcare or veterinary practices (e.g., supplies, equipment, services, payments, insurance, technology) - Experience building or scaling a commercial platform, shared service, or multi-sided ecosystem Skills and Attributes - Strong commercial judgment and negotiation capability - Ability to influence and sell value without formal authority - Builder mindset with comfort operating in zero-to-one environments - Pragmatic, relationship-driven, and outcomes-oriented - Comfortable operating within a decentralized organization

• Review and assess large volume of documentation to complete existing vendor's annual review in accordance with regulatory compliance and internal policy. • Monitor, track and conduct first level review of various vendor compliance documents throughout vendor oversight lifecycle, including contracts milestones and termination process documents, to ensure compliance with all company policies and procedures. • Responsible for monitoring and maintaining the ongoing oversight of an assigned pool of third-party vendors and escalating any identified risks, material change in business operations, or privacy issues. • Monitor and maintain Vendor Management Department inbox to ensure timely processing of external and internal inquiries and requests. • Manage the vendor ongoing reviews and annual contract obligations and ensure accuracy of vendor management system and timely vendor notifications as needed. • Escalate matters to leadership team timely if unable to resolve issue. • For new third-party vendors', conduct due diligence collection and evaluation of documents to ensure compliance with the company's rules and guidelines before submitting for approval through a formalized process. • First point of contact for vendors and provide updates and on-going communication by running status reports and communicating with vendors through various means to follow up on required compliance items. • Review of FNMA/FHLMC required documentation from vendor to ensure compliance and submit to FNMA/FHLMC for approval. Update vendor management system and notify internal stakeholders of any changes to approval status. • Coordinate marketing and mortgage lending vendor invoices as needed. • Responsible for ensuring that all documents in the internal system of record are current and entered upon receipt. • Respond to site audit exceptions identified by QCVM for compliance and ensure tracking and timely delivery of completed site audit reports to internal stakeholders based on department procedures, including tracking of any required action/remediation plans. • Provide support with processing vendor communication requests, including tracking acknowledgements as required. • Conduct research and gather information for potential new service providers as requested by the business and/or VM leadership to meet new business needs for onboarding consideration. • Log consumer complaints into vendor management system database and coordinate response with respective business areas for remediation. • Perform other duties and special projects as assigned.