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Sales Development Representative
Location
United States
Posted
87 days ago
Salary
0
Seniority
Senior
Job Description
Sales Development Representative
Arbor
• Execute structured multi-touch outbound sequences (email, phone, LinkedIn, direct mail) targeting commercial prospects in verticals like franchises, property management, small industrial, retail, biotech, and tech offices • Prospect into target accounts using enriched lead lists from Clay.com, ZoomInfo, and supplemental data sources • Qualify interest, confirm decision-makers, and book close calls with the appropriate Arbor team member • Manage and develop existing commercial accounts—resolving revenue blockers, upselling into longer-term plans, and running proactive renewal outreach • Handle all inbound commercial calls generated by direct mail, paid, and affiliate campaigns via Zendesk with a scripted, consultative pitch • Maintain inbound SLA: all calls answered within defined queue time; missed calls returned within 2 business hours • Run targeted winback campaigns to high-value churned accounts and proactive outreach to accounts within 60–90 days of renewal • Contribute to A/B testing of scripts, subject lines, and offer structures during the ramp phase • Benchmark internal SDR performance against outsourced partner metrics to inform scale decisions
Job Requirements
- 1-3+ years of experience in outbound B2B sales development, telesales, or inside sales (energy, utilities, or SaaS preferred)
- Proven track record of meeting or exceeding call volume and pipeline generation targets
- Experience with CRM platforms (HubSpot preferred) and telephony tools (Zendesk or similar)
- Comfort with high-volume outbound calling (100–150 dials/day) and multi-touch prospecting sequences
- Strong verbal communication skills with the ability to pitch consultatively to commercial decision-makers
- Self-starter mentality—you thrive in ambiguity and enjoy building processes from scratch
- High ownership and bias to ship: you define problems and create structure in fast-moving environments
- Experience in deregulated energy markets, retail energy, insurance, or utility sales (great to have)
- Familiarity with AI-powered sales tools (Clay.com, ZoomInfo, or similar enrichment and sequencing platforms) (great to have)
- Background in both hunter (new business) and farmer (account management) sales motions (great to have)
- Experience with direct mail follow-up, appointment setting, and field sales coordination (great to have)
- Understanding of commercial rate structures, energy procurement, and SMB buying cycles (great to have)
Benefits
- Competitive salary + meaningful equity + benefits
- Remote with occasional in-person collaboration as needed
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